BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK ENCLAVE- BROCKTON, MA
THE STABILIZER SYSTEM IS SHOWING A WARNING LIGHT. SAYING : THE STABILIZER SYSTEM NEED SERVICE. AT THE SAME TIME THE TIRE PRESSURE SYMBOL LIGHT COME ON AND THE CHECK ENGINE LIGHT FOLLOW AND STAYS ON. SHOWING 3 ERROR CODES P0700 - P0174 - P 0171. THIS IS LIKE ONE ERROR CODE PULL THE OTHER. THEN THE NEXT DAY THE LIGHT IS GONE, WHEN YOU COME AND START THE CAR AND THEN AFTER SEVERAL HOUR THE LIGHT COMES BACK AGAIN.
Source: NHTSA WEB SITE -
2013 BUICK REGAL- LELAND, NC
THE CAR WAS DRIVEN TO A COMMITMENT (NO RAIN) WHICH STARTED BEFORE SUNDOWN AND ENDED AT NIGHT, RAINING. UPON LEAVING THE DRIVERS HEADLIGHT DID NOT ILLUMINATE, WHEN CHECKED IT LOOKED TO BE SHORTED OUT DUE TO WATER ENTERING THE LENS ASSEMBLY. CONSIDERING THE CAR WAS NOT DRIVEN HOW DID THIS HAPPEN? THE CAR HAD NO DAMAGES TO THE LIGHT ASSEMBLY AND NONE TO THE FRONT OF THE VEHICLE, BUT WATER/VAPOR ENTERED INTO THE HEADLIGHT CAUSING NO ILLUMINATION TO UPPER OR LOWER BEAMS. THIS CAUSED LIMITED VISION & HAZARDOUS DRIVING CONDITIONS ON MY DRIVE HOME AT NIGHT FROM THE COMMITMENT. I WAS TOLD BY BUICK THIS SHOULD NOT HAVE OCCURRED BUT THEY DID HAVE REPORTED CLAIMS ABOUT THIS ISSUE. THE COST OF THE TOTAL LENS REPLACEMENT BY BUICK FOR THE DRIVER'S SIDE LENS ASSEMBLY WAS $1,143.00 + LABOR. DO I EXPECT THE OTHER SIDE
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- ANDOVER, MN
FRONT STABILIZER BAR IS CRACKED ON BOTH SIDES WHERE THE BOLTS FROM THE LOWER CONTROL ARM GO THOUGH THE STABILISER BAR. CAR HAS NEVER BEEN IN A ACCIDENT, HAS 130,000 MILES, NEVER BEEN OFF ROAD. HAPPENED TO NOTICE IT WHILE REPLACING BRAKE PADS
Source: NHTSA WEB SITE -
2018 BUICK ENCLAVE- FAIRFAX, VA
I WAS DRIVING THE CAR AND WHEN I DEPRESSED THE BRAKES THE BRAKES DID NOT ENGAGE. THE DASHBOARD ILLUMINATED WITH A "BRAKE ASSIST: ALERT AND I COULD FEEL THE ABS BRAKES ENGAGE. LUCKILY THIS HAPPENED WHILE I WAS PULLING INTO A PARKING LOT. ONLY HAD 1,200 MILES. HAD VEHICLE TOWED TO DEALER. CHECK ENGINE LIGHT DID COME ON AND SHOWED CODE P0557. THEY REPLACED THE CRANK SHAFT POSITION SENSOR WIRING HARNESS AND 2 GASKETS, BASED ON A REPAIR BULLETIN AND THEN BEFORE I COULD GET THE VEHICLE HOME IT HAPPENED AGAIN. NO BRAKES, BUT BRAKE ASSIST ACTIVATED AND ABS WAS ABLE TO STOP THE VEHICLE. CHECK ENGINE LIGHT CAME ON AGAIN AND SHOWED CODES P0557, U0401, U0121, & U0078. HAD VEHICLE TOWED TO DEALER AGAIN. THIS TIME THEY REPLACED PART # 84341899. LUCKILY BOTH INSTANCES HAPPENED AT LOW SPEEDS AND I WAS ABLE TO SAFETY MANEUVER THE VEHICLE TO A PLACE WHERE I COULD GET TOWED AND NOBODY WAS IN FRONT OF ME.
Source: NHTSA WEB SITE -
1997 BUICK LESABRE- BALTIMORE, MD
TRANSMISSION SHUDDERS BETWEEN 30 TO 40 MPH. ALSO AT 50 MPH ON THE HIGHWAY. HAVE BEEN TOLD MAY NEED TRANSMISSION. CAR ONLY HAS 56,000 MILES. TRANSMISSION FLUID HAS BEEN DRAINED. DID NOT HELP. PLEASE ADVISE
Source: NHTSA WEB SITE -
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2009 BUICK LUCERNE- FRANKLIN, LA
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUSE BOX FAILED AND NEEDED TO BE REPAIRED. THE DEALER (MUSSON-PATOUT AUTOMOTIVE GROUP, 214 U.S. 90 FRONTAGE RD, NEW IBERIA, LA 70560, (337)-223-6923) WAS CONTACTED AND REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK REGAL- NEW BRAUNSELS, TX
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND BATTERY CHARGING SYSTEM WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER, HIS VEHICLE WAS NOT A HYBRID. THE VEHICLE WAS TAKEN TO CHUCK NASH SAN MARCOS (3209 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS UNDER WARRANTY, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASE NUMBER: 8-4380703853. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK LACROSSE- GRANDVILLE, MI
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE APPROACHING A STOP SIGN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 45 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BETTEN BAKER BUICK (2901 28TH STREET, GRANDVILLE, MICHIGAN 49418, (616) 530-9191) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT WAS UNABLE TO LOCATE A FAILURE CODE. HOWEVER, THE DEALER FOUND THAT THE THROTTLE BODY WAS STICKING ALONG WITH CARBON BUILD UP. THE THROTTLE BODY AND SENSOR WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CASE NUMBER: 84363184708. THE FAILURE MILEAGE WAS 46,017.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- BURNSVILLE, MN
STRETCHED TIMING CHAINS AT 82,000 MILES. KNOWN PROBLEM AT BUICK AND THEY ARE DOING NOTHING ABOUT IT. $3,300 TO REPAIR.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- NOBLESVILLE, IN
I HAVE A P0420 CODE ON MY 2014 BUICK ENCLAVE FOR ABOUT A YEAR NOW. ALMOST EVERYTHING RELATED TO ENGINE PERFORMANCE WAS REPLACED BECAUSE NO ONE COULD BELIEVE THAT THE CATALYTIC CONVERTER WENT BAD - EVEN AT THE DEALERSHIP - ON A 4 YEAR OLD CAR WHERE THE AFTERMARKET CATALYTIC CONVERTER HAS A 5 YEAR WARRANTY. I SPENT OVER $2,000 SO FAR REPLACING ONE THING AFTER ANOTHER AT THE DEALERSHIP'S ADVICE BECAUSE THEY DID NOT EVEN KNOW THE REASON FOR THE FAULT. NOW I KNOW IT IS THE CATALYTIC CONVERTER BECAUSE THE EXHAUST STARTED SMELLING BAD WHENEVER THE CAR IS RUNNING. GM/BUICK SHOULD INVESTIGATE WHY ITS CATALYTIC CONVERTERS ARE FAILING AND FORK THE BILL ON FIXING IT.
Source: NHTSA WEB SITE