BUICK Complaints

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY MILLER BUICK GMC (246 COX CREEK PKWY, FLORENCE, AL 35630, (256) 275-4313) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,785.

GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT IF FOR MISDIAGNOSING THE TRANSMISSION AND THE PART FAILING WHEN GARNERING 2ND OPINIONS. GM ALSO TOLD ME THAT IT IS NOT THE DEALERSHIP'S JOB TO ALERT A CUSTOMER OF A RECALL. IF THAT IS THEIR PROCESS FOR RECALLS, I AM AFRAID FOR THE LIVES OF OTHERS. I AM ALSO AFRAID THAT THEY POSSIBLY DON'T EVEN UNDERSTAND HOW TO DIAGNOSE A VEHICLE PROBLEM IN THE FIRST PLACE. THEY CONFIRMED THE PART NOW IN QUESTION WAS FUNCTIONING PROPERLY AT THEIR DEALERSHIP, BUT RECOMMENDED A NEW TRANSMISSION DUE TO HIGH MILES ON THE VEHICLE. THIS IS A GENUINE GM DEALERSHIP. I'D LIKE THE GM/ALTERNATOR, CONTROL MODULE, AND OTHER ASSOCIATE PARTS INVESTIGATED FOR VOLTAGE FAILURES RELATED TO THROTTLE BODY FAILURE. IT IS MY UNDERSTANDING THAT IF GM IS REPLACING TRANSMISSIONS, WHEN NOT NEEDED, AND THE OTHER PARTS EVENTUALLY FULLY FAIL, CONSUMERS ARE AT EXTREME RISK. MY 19 YEAR OLD DAUGHTER WAS STUCK AT A COMPLETE STOP, FOR NEARLY 30 SECONDS SEVERAL TIMES, ON A 70 MPH FREEWAY, WHEN TRAFFIC CAME TO A HALT, THEN RESTARTED; REACHING FULL SPEED AND HAVING TO VEER AND SLAM ON BRAKES TO AVOID HER CAR; IN THE CENTER LANE. PLEASE INVESTIGATE. [XXX]. I WILL ALSO BE FILING A COMPLAINT WITH THE SECRETARY OF STATE OF MICHIGAN FOR VEHICLE REPAIR SHOP REGULATION. DEALERSHIPS WHO ARE READING CODES, AND NOT VERIFYING THE CODES, SHOULD BE SHUT DOWN FOR GOOD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

THE BRAKE PEDAL DOES NOT RETURN WHEN INTERIOR TEMPERATURES ARE VERY HIGH CAUSING BRAKES TO DRAG AND POTENTIALLY OVERHEAT AND PREMATURELY WEAR. IT WAS FIRST NOTICED WHEN ENTERING VEHICLE AFTER BEING PARKED FOR A WHILE.

SITTING AT A RED LIGHT AND RELEASED THE BRAKE GAVE THE CAR GAS TO MOVE BUT JUST SIT THERE LIKE TRANSMISSION WASN'T ENGAGED. SECONE TIME CAR WAS BEING SLOWED DOWN WIFE GAVE IT SOME GAS TO MOVE ON UP TO STOP SIGN SHE SAID CAR WOULDN'T ACCERLATE SHE THOUGHT IT HAD WENT OUT OF GEAR FINALLY ENGAGED AND MOVED UP.

TAKATA RECALL WIRE HARNESS AND BACK SEAT BELT NOT WORKING ,LOCKING IN MOTION

TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. IN ADDITION, THE TRACTION CONTROL, ESC, ABS, AND ANTI-THEFT INDICATORS ILLUMINATED RANDOMLY. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-442-863-4921. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE DEFROSTER WAS ACTIVATED, IT FAILED TO CLEAR THE WINDOWS AND WINDSHIELD. ALSO, WHEN THE AIR CONDITIONER WAS ACTIVATED, COLD AIR BLEW THROUGH THE VENTS FOR 45 MINUTES FOLLOWED BY HOT AIR. THE VEHICLE WAS TAKEN TO MURPHY AUTO SALES (812 N WILLIAM KUMPF BLVD, PEORIA, IL 61605, (309) 676-4241), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 178,475.

TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT RESTART. IN ADDITION, THE LOW FUEL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS UNAWARE OF THE MECHANIC'S DIAGNOSIS. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,000. *TT CONSUMER STATED IT WOULD HAPPEN AT ANY SPEED AND HAD NOTHING TO DO WITH FUEL GAUGE. CAR WAS FIXED REPLACED THE ENGINE HARNESS CONNECTOR. UPDATED 11/20/18*JB

WHILE DRIVING AND THE ENGINE ON WE EXPERIENCED LOSS OF POWER STEERING. LUCKILY IT OCCURRED AS WE WERE PULLING AWAY FROM THE DRIVEWAY, WE ATTEMPTED TO RE-ENGINE THE VEHICLE TO NO AVAIL. EVENTUALLY THE VEHICLE HAD TO BE TOWED AWAY.

ON TWO OCCASIONS SO FAR IN 2018, MY BUICK ENGINE WOULD START ITSELF. ONCE WHEN I CLOSED THE GLOVE BOX AND ANOTHER TIME WHEN I CLOSED THE PASSENGER DOOR. BOTH TIMES THE IGNITION KEY WAS ABSENT AND THE CAR WAS STATIONARY. MY GUESS IS IGNITION SWITCH. [XXX] - MECHANICAL ENGINEER & COLLEGE AUTO INSTRUCTOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR