BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK ENCLAVE
    - DALLAS, TX

    CYLINDER MISFIRING FOR MOST ENCLAVES 2, 5 6 . I HAVE AN 09 AND 2011 AND THEY BOTH HAVE THE SAME MISFIRING ISSUES AND L SEE IT WAS ONCE FIXED IN 08 BUT NOW ITS THE SAME ISSUE 2018

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - HOLLYWOOD, FL

    WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - COCOA, FL

    WARNING LIGHT ON DASH LIGHTS UP..JUST BOUGHT THE CAR 10 DAYS AGO..AIR BAG LIGHT....JUST STARTED .....RESEARCHED....OVER260 COMPLAINTS NO DEATHS...1 INJURY AIR BAG DEPLOYED WHEN GETTING INTO CAR. SOME TOOK TO DEALER (MOST DID)..THEY SAY ITS A SENSOR...$1300 TO FIX. NO THIS LIGHT WASNT ON WHEN I BOUGHT THE CAR! DOES SOMEONE NEED TO DIE BEFORE THE MANUFACTURE STEPS UP???I HAVE NO MONEY TO FIX ANYTHING. A LAWYER IS MY NEXT STEP

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - ASHTABULA, OH

    WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - MARION, PA

    I PURCHASED A 2004 BUICK RENDEZVOUS FROM A CAR DEALERSHIP, 2 CAR GUYS LLC, IN YORK, PA ON 7/10. AT THE TIME I WAS VERY PLEASED WITH THE PURCHASE WITH THE LOW STICKER PRICE OF 4K, LOW MILEAGE OF 68K, AND THE 5/18 INSPECTION. THE CAR, AFTER CHECKING THE ENGINE AND FRAME, ITSELF SEEMED TO BE IN DECENT CONDITION AND I BROUGHT IT HOME THAT DAY. I WAS VERY PLEASED WITH THE CAR FOR TWO WEEKS AND EVEN MADE A LONG TRIP TO ALTOONA, PA WITH MY FAMILY. THEN EARLIER THIS WEEK I NOTICED SOME ISSUES WITH THE FRONT DRIVER'S SIDE BRAKE. I TOOK IT IN TO MR. TIRE ON 7/26 FOR A BRAKE EXAMINATION. THE TECHNICIANS AT MR. TIRE COULD NOT FIND ANYTHING WRONG WITH THE BRAKES AND EVEN MENTIONED THAT THEY WERE NEW. I WANTED THEM TO TEST DRIVE IT DOUBLE CHECK AND THEN AFTER THEY RETURNED THEY THOUGHT MAYBE A CALIBER WAS LOCKING UP ON IT. SO THEY LIFTED THE CAR AGAIN AND REALIZED THAT THE FRAME ITSELF WAS EXPANDING. SO THEY STUCK IT ON A LARGER LIFT TO ENSURE THAT THAT FRAME WOULD BE SHREDDED. THE LEAD TECHNICIAN BROUGHT ME OUT TO LOOK AT THE FRAME ITSELF. BOTH SIDES OF THE FRAME HAD BEEN FILLED WITH FOAM INSULATION AND THEN SPRAY PAINTED WITH BLACK PAINT TO MATCH THE FRAME. SOMEONE HAD WENT TO A LOT OF EFFORT MASK THE ERODED FRAME. THE GUYS FROM MR. TIRE MENTIONED THAT NO WAY THAT COULD PASS A STATE INSPECTION LOOKING LIKE THAT. I LOOKED UNDERNEATH THE CAR AT THE TIME OF PURCHASE AND WAS UNABLE TO SEE THE CAMOUFLAGED RUST. THREE TECHNICIANS WERE UNDER THAT CAR THE FIRST TIME THE BUICK WAS LIFTED OFF THE GROUND AND DID NOT NOTICE THE "SLIDE OF HAND". I WOULD HAVE NEVER EVEN TEST DRIVEN THE CAR WITH MY SON KNOWING THAT IT WAS UNSAFE FOR THE ROAD.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - RADCLIFF, KY

    ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I WAS HEADED DIRECTLY TOWARD A CONCRETE BUILDING, SO TO AVOID HITTING THE BUILDING HEAD ON, I HAD JUST ENOUGH TIME TO TURN THE STEERING WHEEL SLIGHTLY CAUSING THE VEHICLE TO SIDE SWIPE THE BUILDING BUT IT CRASHED INTO TWO PARKED VEHICLES. IT CAUSED EXTENSIVE DAMAGE TO MY VEHICLE AND ONE OF THE PARKED VEHICLES AND ONLY SLIGHT DAMAGE TO THE THIRD. IT APPEARED THAT THE VEHICLE ACCELERATED BEYOND THE EFFORT I APPLIED TO THE GAS PEDAL, IT RAN AWAY AND THE APPLICATION OF THE BRAKES HAD NO OR LITTLE EFFECT IN SLOWING THE VEHICLE. IS THERE, OR HAS THERE BEEN, REPORTS OF SIMILAR PROBLEMS WITH ACCELERATION PROBLEMS WITH THE BUICK ENCLAVE, 2015 MODEL ?

    Source: NHTSA WEB SITE
  • 2013 BUICK REGAL
    - WHITE LAKE, MI

    TL* THE CONTACT CALLED ON BEHALF OF HIS CHILD WHO OWNS A 2013 BUICK REGAL. WHILE DRIVING, THE CONTACT'S DAUGHTER NOTICED DEBRIS ON THE ROADWAY. SHE STOPPED THE VEHICLE AND THE E-ASSIST FUNCTION ACTIVATED. AFTER THE DEBRIS WAS REMOVED FROM THE ROAD, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO VYLETEL VOLKSWAGEN BUICK GMC (40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 977-2800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - DAYTON, OH

    MY LOW BEAM HEADLIGHTS CUT OFF AND DO NOT TURN BACK ON. IT HAPPENS A COUPLE TIMES A DAY AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE. IT HAPPENS WHILE DRIVING. IT HAPPENS BOTH IN THE CITY AND ON THE HIGHWAY

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - STOUGHTON, WI

    TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS THE OIL PRESSURE DOWN SO LOW AND MY WARRANTY WILL BE UP AT 70000 MILES. I ASKED THE TECHNICIAN TO EXAMINE THE DRIVETRAIN AND OTHER COMPONENTS COVERED UNDER THE WARRANTY; BUT THEY REFUSED. ALSO THE SCREEN ON THE SATELLITE RADIO AND CLOCK FADES OUT AND COMES BACK ON. THE DEALERSHIP FAILED TO PROVIDE A RESPONSE TO THIS AS WELL. I NEED ANSWERS TO DETERMINE THE CAUSE OF THE ENGINE AND ELECTRICAL PROBLEMS, BUT IF THE DEALERSHIP WHERE I PURCHASED THE VEHICLE CANNOT ANSWER THE QUESTIONS; WHAT IS LEFT TO DO TO GET IT REPAIRED PROPERLY? THE CAR IS STATIONERY WHEN THE SCREEN FADES OUT AND ALSO THE INSIDE LIGHTS GO OUT PERIODICALLY AS WELL AS THE HEADLIGHTS. WHAT CAN BE DONE? WE NEED ASSISTANCE. GM NEEDS TO KNOW THAT THIS DEALERSHIP IS PROVIDING LESS THAN SATISFACTORY SERVICE.

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - NEW MILFORD, CT

    TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT CAUGHT FIRE WHILE THE VEHICLE WAS IDLING. THE CONTACT NOTICED FLAMES COMING FROM THE SEAT. THE CONTACT MANAGED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE ALSO PRESENT AND A POLICE REPORT WAS FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT DRIVER SIDE SEAT HARNESS AND EIGHT WAY POWER SWITCH WERE DIAGNOSED AS THE CAUSE OF THE FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,527.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE