BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 BUICK ENCLAVE- MEDFORD, OR
BUICK WAS IN MOTION AND STEERING LOCKED UP AND ALLMOST HIT ANOTHER CAR. HAPPENED AGAN ON WAY HOME. DEALER FOUND LEAKING STEARING GEAR HAD TO REPLCE RACK ASSY 1941.50 COSTWHICH I HAD DONE FOR SAFTEY. MILAGE AT 45517 MANY OTHER BUICKS SAME PROBLEM OF WHICH GM PAID FOR REPAIR. MY COMPLAINT WAS DENIED AND CLOSED UNSATISFIED, HUNDRES OF COMPLAINTS ON THIS MATTER AND GM NO RECALL.
Source: NHTSA WEB SITE -
2016 BUICK VERANO- MEMPHIS, TN
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE SYSTEM NOT TEADING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- BUNN, NC
THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED.
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- GREENVILLE, SC
WHILE TURNING RIGHT AT A SLOW SPEED THE STEERING WHEEL LOCKED UP (WOULDN'T TURN) FOR A SECOND. AFTER THAT I WAS ABLE TO RESUME STEERING THROUGH THE CORNER. THE ENGINE DID NOT SHUT OFF.
Source: NHTSA WEB SITE -
2017 BUICK ENCORE- PORT WASHINGTON, WI
THE WIPER BLADES FAILED TO WORK DURING A WET HEAVY SNOW FALL. THE WIPERS REMOVED THE SNOW VERY WELL ON THE UP STROKE BUT ON THE DOWN STROKE THE WIPERS PACKED THE SNOW ON THE COWLING UNTIL IT GOT TO A POINT THAT THE WIPERS COULD NOT COMPLETE THE CYCLE AND THEY WOULD STOP WORKING. I HAVE A VIDEO USING A BATH TOWEL TO SIMULATE SNOW AND HOW TO STOPPED THE BLADES FROM WORKING. THE VIDEO IS TOO LARGE TO SEND IT IN THE SPACE PROVIDED BUT I AM SURE IT WILL SEND VIA E MAIL. I ALSO HAVE NOTES WRITTEN IN REAL TIME ON ALL CONVERSATIONS WITH BUICK/GM AND TWO DEALERSHIPS. I ALSO HAVE A LETTER AND A CONDEMNING E MAIL FROM BUICK/GM AND THESE PUT ME OVER THE ALLOTTED CHARACTERS. *JS
Source: CONSUMER LETTER -
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2018 BUICK ENCORE- CASSVILLE, NY
TL* THE CONTACT OWNS A 2018 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT INADVERTENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (NYE BUICK GMC, 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS AWAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK VERANO- MEMPHIS, TN
SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- ORLAND PARK, IL
I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD TOGGLE BETWEEN ON AND OFF WHILE DRIVING. THE BUICK DEALER DIAGNOSTIC AND SCAN TEST REVEALED THAT THE PASSENGER SIDE PRESSURE SENSOR FAILED. COST OF REPAIR IS $2,000.00 WITH NO SAFETY WARRANTY OPTIONS AVAILABLE TO OFFSET THE COST. NO OBVIOUS DAMAGE TO PRESSURE SENSOR OR PASSENGER SIDE SEAT CUSHION CONTAINING THE BLADDER AND PRESSURE SENSOR IN THE YEARS OF OWNING THIS CAR TO WARRANT FAILURE OF PRESSURE SENSOR. DUE TO ABSENCE OF REASON FOR THE FAILURE OF THE PASSENGER SIDE PRESSURE SENSOR, I AM CONCERNED ABOUT POTENTIAL FAULTY SAFETY SYSTEMS ON MY VEHICLE. A FAILURE PRESSURE SENSOR IN THE PASSENGER SIDE COULD MEAN THAT IN THE EVENT OF A CRASH THE AIRBAG DOES NOT DEPLOY PROPERLY EVEN WHEN THERE IS A PASSENGER SITTING THERE. THEREFORE, IT IS A SAFETY RISK AND NEEDS TO BE REPLACED, BUT SINCE IT HAS NOT BEEN DAMAGED DURING OWNERSHIP I AM LED TO SUSPECT THAT IT IS A FAULTY PRESSURE SENSOR.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- BIG LAKE, MN
INTERMITTENT WARNING ON INFORMATION DASHBOARD TO SERVICE AIRBAG. DEALERSHIP WOULD NOT SERVICE WARNING UNLESS IT WAS ACTIVE, BUT DUE TO INTERMITTENCY IT WAS IMPOSSIBLE TO BRING IN AN ACTIVE ALARM. ALARM COMES IN AT DIFFERENT TIMES AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC SET OF CONDITIONS. ALARM SIMPLY STATES TO SERVICE AIRBAG. THE ALARM HAS COME IN NUMEROUS TIMES. THE DATE ENTERED BELOW IS THE MOST RECENT OCCURRENCE OF THE ALARM, BUT HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED. I THINK THAT THIS IS RELATED TO A RECALL REGARDING THE AIRBAG CONNECTION ON THE BUICK VERANOS, BUT OUR SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- YOUNGSTOWN, OH
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DONNELL FORD, 7955 MARKET ST, YOUNGSTOWN, OH 44512), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,259.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE