BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - MAYFIELD VILLAGE, OHIO, OH

    THE VEHICLE STARTED TO VOLUNTARILY COME TO A STOP, AND CUT ITSELF OFF WITHOUT NOTICE. THEN, SUBSEQUENTLY, THE BATTERY LIGHT/ICON STARTED TO APPEAR ONTO THE DASH SCREEN, FOLLOWED BY A DECELERATION WHILE DRIVING WITH AN INFORMATION NOTICE STATING THAT THE BATTERY POWER HAD BEEN REDUCED. WITH THIS NOTIFICATION YOUR ABILITY TO ACCELERATE BECOMES HINDERED, AND HAVING CONSULTED WITH ON-STAR, A DIAGNOSTIC TEST RESULTED WITH A CODE OF P-0335, AND THE PROBLEM LISTED AS AN IGNITION SYSTEM ENGINE MISFIRE. SUCH DIAGNOSIS COMES WITH A WARNING OF SPEED PRECAUTIONS, AND HIGHWAY DRIVING IS NOT RECOMMENDED.

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - WEST BLOOMFIELD, MI

    TL* THE CONTACT OWNED A 2004 BUICK LESABRE. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK VERANO
    - MURRIETA, CA

    STABILITYTRAK CAME ONE ALSO MY AIR CONDITIONING STOPPED WORKING AND MY TRANSMISSION IS VIBRATING AND MY BACK UP CAMERA HAS DETECTION.

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - LEFYETTE, TN

    TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE FUEL PUMP RELAY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK VERANO
    - MEMPHIS, TN

    TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - BOILING SPRINGS, PA

    TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT AN UNKNOWN SOURCE SHORTED OUT THE RELAY SWITCH. AN UNKNOWN LOCAL DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - BEAVER DAM, WI

    MY 2009 BUICK LUCERNE WOULD NOT START IN MY DRIVEWAY ON THE MORNING OF JUNE 8, 2019. THE MILEAGE OF THE VEHICLE IS 109466. THE ENGINE WOULD CRACK BUT NOT START. I FOUND THAT THE RELAY FOR THE FUEL PUMP WAS BURNT WHICH IS LOCATED UNDER THE REAR SEAT IN A FUSE BOX. THIS WAS REPLACED AND THE VEHICLE STARTED AGAIN AND RAN. THAT EVENING AFTER DRIVING APPROXIMATELY 160 MIIES, THE VEHICLE SHUT OFF WHILE TRAVELING AT A SPEED OF 45 MILES PER HOUR. I LOST ALL POWER FUNCTIONS OF THE VEHICLE BUT WAS ABLE TO AVOID HAVING AN ACCIDENT WHILE PULLING OFF THE ROAD. AT THE TIME MY WIFE WAS IN THE FRONT PASSENGER SEAT AND MY MOTHER WAS IN THE REAR SEAT BEHIND MY WIFE. THE FUSE BOX IS LOCATED UNDER THE REAR SEAT BEHIND THE DRIVER. AS LONG AS WE OWNED THIS VEHICLE NOBODY HAS SAT BEHIND THE DRIVER AS I'M 6'3" TALL. THE VEHICLE WAS TOWED TO COUNTRYSIDE AUTO GROUP LOCATED AT N8167 KELLOM RD. BEAVER DAM, WI 53916. THE SERVICE DEPARTMENT THERE REPLACED THE FUSE BOX, REPLACED THE RELAY WITH A LOW PROFILE RELAY, AND TRIMMED THE METAL SEAT BRACKETS SO IT WOULD NOT PUSH DOWN ON THE FUSE BOX. THE TECHNICIAN STATED THAT FROM THE WEIGHT OF PEOPLE SITTING ON THE SEAT PUT PRESSURE ON THE BOX WHICH CAUSED THE RELAY TO SHORT OUT AND FAIL. THE REPAIR COST $647.79 AFTER RESEARCHING THIS PROBLEM I FOUND OUT THIS IS AN ISSUE WITH THE 2009 BUICK LUCERNE AS THERE IS A SERVICE BULLETIN #15-NA-051. IT CLEARLY SHOWS HOW TO CORRECT THIS PROBLEM. MY CONCERN IS THE SAFETY ISSUE RELATED TO THIS PROBLEM IS YOU LOSE COMPLETE POWER FUNCTION OF THE VEHICLE WHICH COULD HAPPEN AT ANYTIME. THERE SHOULD BE A SAFETY RECALL FOR THIS PROBLEM NO MATTER WHAT THE MILEAGE OF THE VEHICLE IS AT TIME OF FAILURE. I WILL INCLUDE A PIC OF THE BURNT RELAY. I WAS NOT RETURNED THE MELTED FUSE BOX.

    Source: NHTSA WEB SITE
  • 2002 BUICK CENTURY
    - STERLING, IL

    I WAS AT THE GAS STATION TRIED TO START MY VEHICLE AND IT CAUGHT ON FIRE AT THE GAS STATION MANY COULD OF BEEN KILLED AND OR INJURED

    Source: NHTSA WEB SITE
  • 2014 BUICK LACROSSE
    - BELLWOOD, NE

    WHILE DRIVING ON THE INTERSTATE THE TIRE PRESSURE MONITOR INDICATED A LOW LEFT REAR TIRE. I STOPPED AND ADDED THE NECESSARY AIR AND CONTINUED DRIVING. IN ABOUT 10 MILES THE MONITOR INDICATED THAT THE TIRE WAS LOW AGAIN. I STOPPED AS SOON AS POSSIBLE TO HAVE IT CHECKED. UPON INSPECTION I WAS TOLD THAT THE TIRE WAS OK BUT THE WHEEL HAD A1 INCH HAIRLINE CRACK IN THE BEAD AREA ON THE INSIDE SIDE OF THE RIM. THERE WAS NO INDICATION OF DAMAGE TO THE WHEEL OR TIRE OR WHEEL. I FEEL THAT THIS WAS A DEFECTIVE WHEEL MADE IN CHINA. THIS WAS A GM ALUMINUM 20 INCH WHEEL. THIS DEFECTIVE COULD HAVE CAUSED A SERIOUS ACCIDENT. I DON'T THINK THAT I CAN TAKE A PICTURE THAT WOULD SHOW THE CRACK.AS IT IS A HAIRLINE CRACK.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENVISION
    - PORT GAMBLE, WA

    VIBRATION DURING LOW SPEED TURNS, ESPECIALLY LEFT-HAND TURNS, AND MORE NOTICEABLE IF ACCELERATING

    Source: NHTSA WEB SITE