BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - MONTICELLO, MN

    I HAVE A 2010 BUICK ENCLAVE WITH 142,000 MILES. I PURCHASED IT USED AT ABOUT 70,000 MILES. OVERALL, HAVE BEEN HAPPY WITH THE CAR BUT A FEW MONTHS AGO I RAN INTO A SCARY SITUATION THAT I DID NOT ANTICIPATE. I NEARLY DROVE INTO THE SIDE OF ANOTHER CAR WHEN MAKING A LEFT TURN FROM A STOPLIGHT WITH TWO LANES TURNING LEFT (I WAS IN THE LEFT-MOST LANE AND THERE WAS ANOTHER CAR ON MY IMMEDIATE RIGHT). MY POWER STEERING QUIT ON THE TURN. THAT NIGHT WHEN I GOT HOME I CHECKED THE FLUID AND IT WAS RIGHT IN THE MIDDLE OF BAND AND SHOWED NO SIGNS OF VISIBILE DEGRADATION. I ALSO SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND IT IS A VERY COMMON PROBLEM WITH 2010 BUICK ENCLAVES. AND FROM WHAT I HAVE READ IT IS NOT CLEAR TO THE DEALERSHIPS IF THIS PROBLEM IS A RACK&PINION ISSUE OR PUMP OR WHAT. SOME HAVE BEEN DENYING THERE IS A GENERIC PROBLEM AT ALL. OTHERS HAVE CONFESSED THERE IS A GENERIC DESIGN FLAW IN THE SYSTEM. I DON'T KNOW IF ANYONE HAS BEEN KILLED DUE TO THIS GENERIC PROBLEM BUT I AM CERTAIN THERE MUST HAVE BEEN SOME ACCIDENTS! I WARNED MY WIFE ABOUT THE PROBLEM AND HAVE ASKED HER TO NOT EVEN DRIVE THE CAR UNLESS ABSOLUTELY NECESSARY. GM NEEDS TO RECALL AND FIX THIS PROBLEM. MY TRIAL AND ERROR TESTING SHOWS THE PROBLEM OCCURS WHETHER TURNING RIGHT OR LEFT. IT DOES NOT HAPPEN EVERY TIME AT LOW SPEED TURNS - I WOULD GUESS 50-60% OF THE TIME. NO ISSUES WHEN TRACKING STRAIGHT AHEAD. AGAIN - A REAL SAFETY HAZARD PARTICULARLY IF TURNING IN FRONT OF ONCOMING TRAFFIC AND IT WERE TO QUIT AND IT DELAYS YOUR TURN TIME.SAME IF TURNING TO MERGE INTO ONCOMING TRAFFIC- LOSS OF STEERING COULD DELAY YOUR ABILITY TO MERGE AND RESULT IN A REAR END COLLISION. I AM 61 YO AND HAVE OWNED A NUMBER OF CARS OVER THE YEARS AND HAVE NEVER LOST POWER STEERING BEFORE. UNLESS THIS IS REMEDIED PROPERLY BY GM I AM NOT SURE I WOULD BUY ANOTHER BUICK OR GM PRODUCT.

    Source: NHTSA WEB SITE
  • 2005 BUICK RENDEZVOUS
    - ANDERSON, IN

    IT FEELS LIKE THE TRANSMISSION IS GOING OUT BUT ONLY SOMETIMES. ON OCCASION IT WILL BE DRIVING FINE THEN I GO TO PULL OFF FROM A STOP AND IT JUST WONT REALLY GO LIKE MAYBE SKIPS 1ST GEAR OR AT LEAST PART OF IT. IT'S CRAZY AND DANGEROUS. I DO NOT BELIEVE IT TO BE THE TRANSMISSION. ONLY HAPPENS FROM COMPLETE STOP, SOMETIMES. BUICK RENDEZVOUS 05

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - SIOUX CITY, IA

    THE VEHICLE WILL RANDOMLY LOOSE POWER OR COMPLETELY SHUT OFF WHILE DRIVING IT, NO MATTER WHAT SPEED OR WHAT CONDITION. A WARNING ON THE DASH SAYS THAT POWER WAS REDUCED, ALMOST LIKE A SAFETY OR GOVERNOR. IT RANDOMLY DOES IT, THE LOCKS WILL CLICK BACK AND FORTH BETWEEN UNLOCK AND LOCK AND IT WILL SOMETIMES COMPLETELY DIE OR JUST BE IN LIMP MODE SO YOU HAVE NO CONTROL. THIS HAS HAPPENED WHILE GOING 75 DOWN THE INTERSTATE WITH HEAVY TRAFFIC, ALMOST CAUSING A WRECK A FEW TIMES. IT WILL ALSO HAPPEN AT LOWER SPEEDS OR AROUND TURNS ETC.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - SIOUX CITY, IA

    POWER STEERING RANDOMLY STOPS WORKING, USUALLY ON LOWER RPMS BUT SOMETIMES JUST RANDOMLY STOPS WORKING NO MATTER WHAT RPMS. POWER STEERING FLUID IS FULL.

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - FORT COLLINS, CO

    I FIND THE 2002 RENDEZVOUS HAS A DEFECTIVE GAS TANK. WHEN THEY MAKE THE TANK THEY USE TWO DIFFERENT PLASTIC MATERIALS FOR THE TANK AND THE FILLER TUBE THAT RESULT ON THE WELD NOT HOLDING ON. AND DUE TO THE UNUSUAL POSITION OF THAT FILLER TUBE IN THE MIDDLE OF THE GAS TANK A VERY DANGEROUS SITUATION FOR EXPLOSION AND FIRE. THERE IS PLENTY OF REPORTS ON THE INTERNET PERTAINS ONLY TO THE 2002 MODEL. ACCORDING TO BUICK ITS NOT THEIR PROBLEM BECAUSE THE WARRANTY EXPIRE.

    Source: NHTSA WEB SITE
  • 2018 BUICK REGAL
    - VICTORVILLE, CA

    TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK REGAL
    - MISSOULA, MT

    TL* THE CONTACT OWNS A 2004 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS AND WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD INTERMITTENTLY LOSE POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY WIGGLING THE KEY IN THE IGNITION SWITCH. THE CONTACT NOTICED THAT THE FAILURE OCCURRED WHEN THE TURN SIGNALS WERE ACTIVATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - KAUKAUNA, WI

    LOSS OF POWER COMPLETELY DURING MERGING INTO EXPRESSWAYS. TRANSMISSION WILL NOT ALLOW VEHICLE TO ACCELERATE.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - GRAND PRAIRIE, TX

    THE VEHICLE STALLS DURING ACCELERATION AT ABOUT 1800 TO 2200 RPN, MORE OFTEN AFTER A STOP OF VEHICLE AND IS MORE NOTICEABLE AT LOW SPEEDS FROM 20 TO 50 MPH IN BOTH CITY AND HIGHWAY BUT MORE OFTEN IN CITY STREETS, INCREASING THE RISK OF A CRASH. NO ENGINE LIGHTS COME ON SO MECHANICS ARE TELLING ME THAT THEY CAN'T DIAGNOSE WITHOUT ANY CODES ON THE ENGINE. VEHICLE HAS ABOUT 100K MILES AND THIS FAILURE STARTED ABOUT 95 K MILES AND GETTING WORSE WITH TIME. SO FAR THE ENGINE HAS NOT SHUT OFF.

    Source: NHTSA WEB SITE
  • 2018 BUICK REGAL
    - VICTORVILLE, CA

    TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE