BUICK Complaints

I NOTICED IN NOVEMBER OF 2016 MY BUICK RAINNER WAS SMELLING LIKE GASOLINE AFTER I GOT OUT AND LEFT IT RUNNING WHILE I WAS DROPPING STUFF AT HOME FROM WORK. WHEN I GOT BACK IN MY VEHICLE I DIDN'T SMELL ANYTHING, BUT COULD SMELL OUTSIDE THE VEHICLE. I WENT ABOUT ANOTHER 10 MILES LATER TO MY DESTINATION AND PARK. 20 MINS LATER WENT BACK OUT AND CRANK MY VEHICLE AND COULD SMELL A STRONG GAS ODOR COMING THRU VENTS ON THE INSIDE OF MY SUV. I GOT OUT AND LOOKED UNDER MY HOOD AND DIDN'T SEE ANYTHING WRONG UNDER THE HOOD. WHEN I WALKED TOWARD THE BACK OF THE VEHICLE THE GAS SMELL WAS EVEN STRONGER. I CHECKED THE FUEL / GAS TOP TO SEE I LEFT IT OFF BUT IT WASN'T. THEN I LOOKED UNDER MY VEHICLE AND NOTICE FUEL WAS POURING OUT AROUND MY GAS TANK AND NOTICE A BIG WET SPOT ON THE GROUND UNDER THE TANK. WHEN I CUT OFF THE VEHICLE I NOTICE THE GAS COMING FROM AROUND THE TANK HAS STOP. HAD MY VEHICLE TOOKEN TO A LOCAL GM/ BUICK DEALER. THE DID A INSPECTION OF THE VEHICLE AND SAID WHAT EVER THE PROBLEM WAS IT WAS AT THE TOP OF THE GAS TANK. SO GAVE THEM PERMISSION TO WORK ON IT AND FIND OUT WHAT THE PROBLEM WAS. TWO DAYS LATER THE DEALER CALL ME AND SAID THAT THE GAS LINES GOING INTO THE TOP OF THE TANK WHERE FUEL PUMP GOES INTO THE TANK GAS WAS LEAKING FROM THEM. THEY COULDN'T TELL ME EXACTLY WHAT CAUSES MY LINES TO START LEAKING AT THE TOP OF THE TANK. ( AFTER READING THIS NHTSA REPORT IN 2008 ON THE CAUSE AND GM/ BUICK EXTENDED A WARRANTY FOR 10 YEARS OR 120,000 WARRANTY). I'M TOTALLY UPSET ABOUT THIS BECAUSE NHTSA SHOULD HAVE DONE A RECALL ON THIS PROBLEM TEN YEARS AGO INSTEAD OF CLOSING THE INVESTIGATION AS LONG AS BUICK MAKES EXTEND WARRANTY FIX. THE DEALER HAD TO ORDER THE PARTS FOR THE VEHICLE AND TOOK TWO DAYS TO ARRIVE. AFTER THE PARTS ARRIVE AND TWO DAYS MORE TO WORK ON IT. I HAD A $1200 BILLS THAT I HAD TO PAY A FEW DAYS BEFORE THE THANKSGIVING HOLIDAY.

SUNROOF DOES NOT CLOSE COMPLETELY. THE PART THAT LIFTS TO SLIDE BACK, OPENING THE SUNROOF, NO LONGER CLOSES FLUSH. IT ALSO APPEARS THAT THE SECOND GLASS OF THE PANORAMIC SUNROOF HAS MOVED FORWARD. IT WILL OPEN BUT WILL NOT CLOSE. THIS MALFUNCTION OCCURS IN MOTION, IDLE OR PARKED.

THE TRUNK RELEASES AND POPS OPEN ON ITS OWN. THE TRUNK OPENS IMMEDIATELY AFTER IT IS SHUT. THE SEQUENCE OF CLOSE AND RELEASE HAPPENS SEVERAL TIMES BEFORE THE TRUNK REMAINS LATCHED. THE OCCURRENCES HAVE BEEN WHEN THE VEHICLE IS PARKED IDLE AND WITH THE ENGINE OFF.

VEHICLE SHOWED CHECK ENGINE CODE FOR EMISSIONS FOR SOME TIME. NOW SMELLING FUEL FROM CAR. MECHANIC DIAGNOSED AS CRACKED TANK, SAME AS RECALL NUMBER 06230A. VIN DOES NOT MATCH RECALL. DEALERSHIP AND BUICK WERE NOT HELPFUL AT PROVIDING ALTERNATIVES TO GETTING ISSUE FIXED. UPON MORE RESEARCH THERE ARE MANY COMPLAINTS ONLINE OF THIS SAME ISSUE. CRACKED TANK AND VIN IS NOT LISTED IN RECALL. THIS PROVIDES VERY DANGEROUS CONDITIONS. CAR SMELLS LIKE FUEL INSIDE AND OUT. NEVER BEEN IN AN ACCIDENT OR HAD ANY ISSUES THAT WOULD CAUSE THIS PROBLEM.

THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY MY BEST TO STEER CAR AWAY FROM TRAFFIC, BECAUSE IT LOCKS AND THAT TIME I COULD BARELY MAKE IT TURN SLIGHTLY DUE TO THE STIFFNESS. AFTER THAT, THE CAR'S ENGINE WONT START BUT LIGHTS AND RADIO WORK. AFTER CONSTANTLY TURNING IT IN AND OFF ENGINE FINALLY STARTS UP AFTER APPROXIMATELY AN HOUR, BUT WHEN PLACED ON DRIVE ONLY MOVES VERY SLOW EVEN WHEN STEPPING ON GAS IT WILL MOVE AT ABOUT 1 MPH. I TURN IT OFF AND ON SEVERAL TIME AND THEN WHEN I FINALLY STEP ON THE GAS IT JERKS ME FORWARD FINALLY WHEN ON DRIVE....

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE TEMPERATURE GAUGE STARTED TO FLASH. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD GASKETS WERE DAMAGED AND IT WOULD BE BEST TO REBUILD THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

I HAVE A GAS LEAK COMING FROM THE BOTTOM OF MY CAR IS THE FUEL LINE AND EVERY YEAR I HAVE TO CHANGE MY POWER STEERING PUNK AND I GET REGULAR OIL CHANGES AND MY TRANSMISSION STILL GOES SLOW AND MY CAR SMELLS LIKE FART I'M A TRUCK DRIVER SO I LEFT A YEAR-AND-A-HALF AGO SO MY CAR BEEN SITTING I JUST GOT BACK HOME ABOUT 2 WEEKS AGO AND THESE ARE THE PROBLEMS THAT I'M FACING NOW .WHY

POWER KEEPS GOING OUR INTERMITTENTLY DURING SLOW SPEEDS...FOR EXAMPLE WITH STOPPED AND GOING TO MAKE A TURN OR U-TURN...OR WHILE IN A PARKING LOT. IT WILL GO OUT FOR A FEW SECONDS... OR LESS THEN KICK BACK IN. I HAVE SEEN MULTIPLE POSTINGS ABOUT OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEMS WITH ENCLAVE AND TRAVERSE (CHEVY) IN THE SAME YEAR SETS. I WAS ON A CITY STREET WHEN THE MOST NOTICEABLE OCCURRENCE HAPPENED, MAKING A U-TURN FROM A COMPLETE STOP WHEN I COULD BARELY TURN MY STEERING WHEEL TO COMPLETE THE TURN.

ON 4/25/18 WAS TRAVELING A COUPLE OF HOURS OUT OF TOWN FOR A MEETING. WHILE ACCELERATING (UP AN INCLINE) FROM A HWY WORK ZONE OF 50 MPH, I TEMPORARILY LOST: ALL DIAL READINGS, POWER STEERING AND ENGINE SOUNDED STUCK IN A LOWER GEAR. A FEW SECONDS LATER, REGAINED EVERYTHING, CHECK ENGINE LIGHT CAME ON AND ON STAR PINGED TRANSMISSION ERROR/ TAKE IN FOR SERVICE WITHIN 1 DAY. DEALERSHIP RECEIVED U0073 CODE AND IDENTIFIED 2 LEAKS FROM AIR CONDITIONER. THEY SUSPECTED THE LEAKS WERE AFFECTING THE SENSORS. ON 5/5/18, WHILE DRIVING 40 MPH, JUST 1 MILE FROM LEAVING HOME - THE SAME THING HAPPENED AS ABOVE + TRACTION CONTROL LIGHT CAME ON TEMPORARILY WITH POWER STEERING LIGHT. UPON PULLING OFF THE ROAD, TURNING THE CAR OFF, SITTING A MINUTE AND RESTARTING, EVERYTHING CAME BACK AND ONLY THE CHECK ENGINE LIGHT LIT. THE DEALERSHIP (WHO HAVE FABULOUS CUSTOMER SERVICE) IDENTIFIED A DIFFERENT SET OF CODES AND ENDED UP REPLACING "THE BRAINS" OF THE ELECTRICAL SYSTEM. ON 5/9/18, DRIVING 35 MPH DOWN A SLIGHT DECLINE- AGAIN LOST ALL DIAL GAUGES, POWER STEERING, TRACTION CONTROL LIGHT CAME ON AND TRANSMISSION SEEMED TO BE STUCK IN LOW GEAR. THIS CONDITION CONTINUED FOR A NUMBER OF MINUTES. I PULLED INTO A PARKING LOT ON A HILL (NO FUN TO COAX THE CAR UP), TURNED THE CAR OFF, TURNED IT ON, AND STILL POWER STEERING, TRANSMISSION AND GAUGES AREN'T WORKING RIGHT. SINCE HOME WAS 1 MILE AWAY, I HEADED THAT DIRECTION AND AFTER 1/2 MILE EVERYTHING RESOLVED + CHECK ENGINE LIGHT BACK ON. THE DRIVE THAT NIGHT TO THE DEALERSHIP WAS SPECIAL. 50% OF THE TIME THE POWER STEERING WAS ON AND OFF ALONG WITH INABILITY TO ACCELERATE, ESPECIALLY UP HILL. THIS TIME 5 DIFFERENT ELECTRICAL CODES WERE IDENTIFIED. SO FAR, DEALERSHIP HAS RECHARGED THE BATTERY AND ARE DRIVING THE HECK OUT OF IT TO SEE IF MORE CODES POP UP. THEY DO NOT YET FEEL IT'S FIXED. WAS THERE A BAD BATCH OF 2015 ENCORES?

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD SHUT OFF AFTER A FEW SECONDS. THE CONTACT MADE APPROXIMATELY THREE ATTEMPTS TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER (TODD WENZEL BUICK GMC IN WESTLAND, MICHIGAN, 734-721-1144) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX HAD A SHORT, WHICH WAS SENDING THE WRONG SIGNAL TO THE FUEL RELAY DELIVERY PUMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED AROUND JUNE OF 2016. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.