BUICK Complaints

THE TIMING CHAIN FAILED ON MY BUICK ENCLAVE. THIS IS A KNOWN DEFECT THAT SHOULD BE COVERED BY GM UNDER A RECALL. IT IS HAPPENING FREQUENTLY TO OTHER OWNERS AS WELL. IT IS A SAFETY ISSUE BECAUSE IF IT FAILS WHILE DRIVING IT CAN RESULT IN ACCIDENTS OR INJURY. THE ISSUE OCCURRED WHILE MOVING AND IMPACTED PERFORMANCE, BUT DID NOT RESULT IN AN ACCIDENT FOR ME. I HAD THE ISSUE REPAIRED BY A MECHANIC.

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BUT THE FAILURE CONTINUED. UPON INSPECTION, IT WAS DISCOVERED THAT ONE OF THE FUSES IN THE FUSE BOX HAD BURNED OUT. THE FUSE WAS REPLACED, BUT IT WAS LATER DISCOVERED THAT THE FUSE AND FUSE BOX HAD MELTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

STEERING WHEEL SEEMS TO LOCK WHEN WE TURN THE WHEEL, WHICH MAKES IT DIFFICULT TO TURN TO THE RIGHT OR LEFT VERY DANGEROUS WHEN MAKING TURNS WHILE DRIVING. HAS HAPPENED NUMEROUS TIMES.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DEALER (LUTHER GMC, 3202 36TH ST S, FARGO, ND) DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.

A MANUFACTURER DEFECT EXISTS IN THE AREA OF THE REAR FUSE BOX LOCATED UNDER THE REAR SEAT ON THE LEFT SIDE. THE SEAT BRACKET APPLIES PRESSURE TO THE FUSE BOX COVER DEFLECTING IT FROM ITS STANDARD POSITION. THIS DEFLECTION PUTS LATERAL PRESSURE ON THE FUEL PUMP RELAY. THIS LATERAL FORCE CAUSE AN WEAKED CONTACT BETWEEN THE RELAY AND THE FUSE BOX CONNECTORS. INCREASED ELECTRICAL RESISTANCE CAUSES THE RELAY TO OVERHEAT AND MELT ITS BASE AND FUSE BOX. THE HEAT IS INTENSE ENOUGH TO CASE THE CONTACT PINS OF THE RELAY, AND SOCKET OF THE FUSE BOX AND SOFTENS THE METAL FURTHER DEGRADING THE CONTINUITY AND INCREASING RESISTANCE. THIS MANDATES A REPLACEMENT OF THE FUSE BOX SINCE SIMPLY REPLACING THE RELAY AFTER THE HEAT DAMAGE MAY NOT BE SUFFICIENT TO REMEDY THE DEFECT. A MANUFACTURER TSB EXHISTS HOWEVER, THIS COMPONENT IS MORE LIKELY TO FAIL ON A LONGER HIGH SPEED DRIVE. IF IT FAILS AT SPEED, VEHICLE CONTROL ISSUES MAY ARISE AMONG WITH DRIVER PANIC WHEN THE ENGINE STALLS AT HIGHWAY SPEEDS.

CAME HOME FROM THE STORE , AS I WAS GETTING GROCERIES OUT OF THE BACK THE TAIL LIFTGATE CAME DOWN AND HIT ME IN THE HEAD. NOW WHEN ITS OPEN IT JUMPS UP AND DOWN.IT HAS A MIND OF ITS OWN. VERY DANGEROUS

YESTERDAY I STARTED THE VEHICLE UP AND IT QUIT. SO I STARTED IT AGAIN AND IT RAN. THEN TODAY, I WAS BACKING OUT AND IT DIED OUT. I STARTED IT UP AGAIN AND DROVE TOWARDS HOME. THEN I WAS TRAVELING 40 PLUS MILES AN HOUR WHEN THE CAR SHUT OFF. I HIT THE BRAKES AND IT STARTED ROCKING. I WAS ALMOST HIT FROM THE CAR BEHIND ME. I HAD IT TOWED TO THE BUICK DEALERSHIP.

I PURCHASED THIS VEHICLE SEPTEMBER 2015 FROM CARMAX IN CHARLOTTESVILLE, VA. SINCE THAT PURCHASE, I HAVE KEPT UP ALL THE ROUTINE MANTAINANCE ON A SCHEDULE FROM OIL CHANGES, ALL FLUIDS, TIRE ROTATIONS. APRIL 21, 2016, MY FIRST RATHER LARGE EXPENSE, "ENGINE CHECK'. I AM HEARING A NOISE IN THE FRONT END. WARRANTY PAID A PORTION OF THIS ISSUE AND I PAID THE BALANCE. THE SERVICE DEPARTMENT INSTALLED N STRUT, N NUT, INSULATORS AND BEARINGS. AND THE DRIVER SEAT TRIM CRACKED AND BROKE. (1ST TIME); NEXT ISSUE IS A TOTAL WARRANTY ISSUE THAT INCLUDED REPLACING THE TORQUE CONVERTER. I ADVISED THEM THE ENGINE WAS SKIPPING AND THE CAR WOULD SLOW DOWN. THEY INSTALLED A CONVERTER GASKETS, HOSE AND 12 QTS OF FLUID. 1/27/18. I ADVISED THEM AGAIN OF A LEAK FROM WHAT I THOUGHT WAS THE ENGINE.AT THAT TIME, THEY ADVISED IT WAS A VAPOR LEAK FROM THE EXHUST PIPE. ALSO..THE DRIVER SEAT OUTER PANEL BROKE AGAIN, THEY REPLACED.AND NOW, 4/28/18, THEY ARE TELLING ME THE DRIVE SHAFT HAS TO BE REPLACED AT A COST TO ME OF OVER $2500 +. NOW. YES, I AM CONCERNED. THIS SHOULD NOT BE HAPPENING TO A RELATIVELY NEWER VEHICLE..ONE WOULD NOT THINK. MY ENCLAVE HAS 104K MILES ON HER CURRENTLY. THIS VEHICLE WAS PURCHASED FOR MY WEEKEND VISITS WITH MY DAUGHER AND GRANDCHILDREN. TO REPLACE MY 2000 FORD EXPLORER. AND NOW, I AM FEELING SAFER IN MY FORD EXPLORER. I HAVE NEVER HAD TO HAVE ANY KIND OF WORK DONE ON THAT VEHICLE, EXCEPT FOR ROUTINE MAINTAINANCE. AND SHE IS STILL RUNNING AS GREAT AS EVER. WHAT CAN GM DO FOR ME AND MY 2012 BUICK ENCLAVE. I AM LOSING MY FAITH IN THIS VEHICLE. PLEASE HELP. THANK YOU FOR YOUR TIME. I HOPE I DON'T END UP HAVING TO PAY FOR THIS ISSUE.

CAR WAS FINE 1 DAY NEXT DAY WOULD NOT START. HAD IT TOWED MECHANIC REPLACED FUEL PUMP AND RELAY. NEXT DAY I'M DRIVING GOING DOWN HILL AND IT LOOSES ALL POWER AND WON'T START. HAD IT TOWED AGAIN. MECHANIC REPLACED RELAY. PICKED CAR UP AND DROVE IT FOR ABOUT 2 HOURS AND RELAY BURNED OUT IN MIDDLE OF INTERSECTION. WALKED TO PARTS STORE AND BOUGHT RELAY. REPLACED AND DROVE HOME. NEXT DAY GOING TO WORK AND RELAY BURNS OUT AGAIN. IT IS SUPER HOT AND MELTS PLASTIC AROUND THE HOLE IN FUSE BOX WHERE THE PRONG GOES IN. HAVE REPLACED IT SEVERAL MORE TIMES AND I AM NOW TAKING IT BACK TO MECHANIC BEFORE IT CATCHES ON FIRE OR GETS ME KILLED DRIVING DOWN THE ROAD. THIS IS A MAJOR PROBLEM WITH THE BUICK LUCERNE. I ONCE TRUSTED THIS VEHICLE. PLEASE PLEASE PLEASE RECALL AND FIX THIS PROBLEM. STRANDED EVERY TIME I LEAVE THE HOUSE.

SUNROOF EXPLODED OUTWARD GOING 70MPH ON INTERSTATE. NO CARS AROUND ME NO BIRDS OR OTHER THINGS. ROAD PERFECTLY SMOOTH STRAIGHT DIRECTION OF TRAVEL. NO BAD WEATHER AND ALL WINDOWS RAISED AT THE TIME. SCARED ME TO DEATH. EVERYTHING WAS NORMAL UP UNTIL THE TIME IT EXPLODED. I THOUGHT IT WAS A BULLET AT FIRST.