BUICK Complaints

FUSE BLOCK AND RELAY BURNED UP UNDER REAR SEAT. CAR WOULDN'T START SEVERAL TIMES. AFTER CAR BECAME WARM, IT WOULDN'T START ANYMORE. IT ACTUALLY BURNED THE FOAM AROUND THE SEATS.

WHILE OPERATING THE VEHICLE WHEN COMING TO A STOP THE VEHICLE WILL CUT OFF SUDDENLY WITHOUT WARNING AT RANDOM TIMES. IT SEEMS TO BE AFTER THE CAR HAS BEEN DRIVEN FOR MORE THAN ABOUT 15 MINUTES AT A TIME. THIS CAN HAPPEN WHEN STOPPING JUST FOR A MOMENT IN STOP AND GO TRAFFIC, OR WHEN STOPPING FOR A TRAFFIC LIGHT. A LIGHT COMES ON IN THE CAR THAT SAYS SERVICE BATTERY CHARGING SYSTEM. THIS IS VERY DANGEROUS, AND SINCE IT ONLY HAPPENS OCCASIONALLY, IT HAS BEEN DIFFICULT FOR MY AUTO MECHANIC TO DIAGNOSE THE PROBLEM.

TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY FOR DIAGNOSTIC TESTING AND FAILURE CODES: C1265 (REAR ABS MOTOR CIRCUIT SHORTED TO GROUND) AND C1286 (EBCM/EBTCM FAILED TO ILLUMINATE THE RED BRAKE WARNING INDICATOR) WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER (DON BROWN CHEVROLET, 2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63110, (314) 282-7887) WHERE IT WAS DETERMINED THAT THE CODES INDICATED THAT THERE WAS A REAR MOTOR SHORT TO THE GROUND AND THE ELECTRIC BRAKE CONTROL MODULE ACTIVATED THE BRAKE WARNING INDICATORS. FURTHER DIAGNOSTIC TESTING WOULD BE PERFORMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE DRIVERS SIDE BLIND SPOT INDICATOR IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS THIS IS DUE TO THE INCORRECT PARTS BEING INSTALLED AT THE FACTORY. THE DEALERSHIP SAID THAT "CONTROL MODULE" FROM THE FACTORY WAS THE INCORRECT PART NUMBER FOR THE VEHICLE AND MAY THE CAUSE OF THE PROBLEM, BUT THEY ARE UNSURE AS THEY HAVE BEEN UNABLE TO REPLACE IT.

TL* THE CONTACT OWNED A 2015 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. BOTH DRIVERS SUSTAINED MAJOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000. *TT

I HAD JUST DRIVEN THE CAR ON A 2 HOUR TRIP WITH NO ISSUE. I DROVE THAT TRIP IN THE MORNING AND THAT AFTERNOON I WENT TO START THE CAR AND THE STARTER WAS GOING BUT THE ENGINE WOULDN'T START. I LIFTED THE BACK SEAT TO FIND AN AWFUL SMELL COMING FROM THE FUSE BOX. I PULLED THE FUEL PUMP FUSE TO FIND IT SINGED. THE VEHICLE WILL BE NEEDING A NEW FUSE BOX AND I'M STILL WAITING TO FIND THE PART.

PASSENGER SEAT AIR BAG SENSOR DOES NOT WORK IF SOMEBODY UNDER 175 LBS IS SITTING THERE

THE TRANSMISSION,WITH APPROX 89,000 MILES BURNED UP WHILE I WAS ON A ROAD TRIP. I WAS 9 HOURS FROM MY HOME AND ALONE WITH A FULL CAR OF VACATION EQUIPMENT. I WAS ON INTERSTATE 24 IN NASHVILLE TENNESSEE. I PULLED OFF AND A SERVICE STATION CHECKED WHY THE ENGINE LIGHT WAS ON. THEY SAID THE CODES SHOWED TRANSMISSION PROBLEMS. I SHOULD TRY TO GET TO THE NEAREST BUICK DEALER, IN CLARKSVILLE TENNESSEE. THEY SAID IT WOULD MAKE IT. I WAS ALONE. THANK GOODNESS FOR ONSTAR. I HAD TO SPEND THE NIGHT IN CLARKSVILLE BECAUSE THE DEALERSHIP WAS CLOSED AND IT WAS GETTING DARK. THE CAR WAS BARELY MOVING BY NOW. IT WAS FRIGHTENING. I STAYED THE NIGHT AT A BAYMONT IN CLARKSVILLE AND WAS AT THE DEALERSHIP AT 6 30 AM. WAS PRAYING IT COULD BE FIXED AND I COULD CONTINUE ON MY WAS TO MILWAUKEE WITH MY BEAUTIFUL CAR, WHICH I HAD PUT SO MUCH EFFORT IN KEEPING IN GOOD RUNNING CONDITION. JUST BEFORE MY TRIP, I HAD REPLACED MY TIRES WITH BEAUTIFUL MICHELINS, AND SICK MY CAR HAD GONE INTO LIMP MODE TWICE, REPLACED THE THROTTLE BODY. EVERYTHING READY FOR A ROAD TRIP TO AMELIA ISLAND FROM MILWAUKEE. WYATT JOHNSON DEALERSHIP SAID THE TRANSMISSION WAS SHOT. 4500.00 TO FIX, AND WOULD TAKE A WEEK. I WAS STUCK. I HAD TO GET HOME 9 HOURS AWAY. I WOULD NEED A RENTAL TO DRIVE HOME, THEN DRIVE BACK THEN DRIVE HOME IF I WOULD HAVE THE NEW TRANSMISSION. I GAVE MY BEAUTIFUL CAR TO THEM FOR 1500.00. I BOUGHT ANOTHER 2015 LACROSSE. I HAD TO UNLOAD A FULL CAR INTO THE NEW ONE. EXTREMELY FRIGHTENING SITUATION. I NOW HAVE A 2015 BUICK LACROSSE WHICH I BOUGHT FOR 19,800. JUST SO SHOCKING THAT AN AMERICAN MADE TRANSMISSION WOULD BURN UP AT 89,000 MILES. THE CAR WAS IN MOTION, BUT IN SLOW TRAFFIC ON THE EXPRESSWAY IN NASHVILLE WHEN THE PROBLEM BEGAN. I WILL SEND COPIES OF ALL DOCUMENTS.

I SUBMIT THIS COMPLAINT ON BEHALF OF MY SENIOR CITIZEN MOTHER WHO IS 75 YEARS OLD. MY MOM HAD A VERY SCARY EXPERIENCE & GOT LOCKED INSIDE OF HER BUICK CAR FOR OVER 1/2 HOUR & COULD NOT UNLOCK ANY OF 4 CAR DOORS FROM INSIDE TO ESCAPE OUT OF HER CAR. PLUS, KEY WOULD NOT TURN IN IGNITION & CAR WHEEL LOCKED UP. IT WAS WINTER SEASON !! CAR WAS STATIONERY. ALL CAR WINDOWS WERE ROLLED UP SO MY MOM COULD NOT GET ANY HEAT NOR FRESH AIR. MY MOM COULD HAVE FROZE TO DEATH INSIDE OF HER CAR !! MORE SCARY -- WE HAVE NO IDEA WHEN IT CAN HAPPEN AGAIN NOR HOW LONG THE NEXT LOCKOUT WILL LAST !! CLEARLY THIS IS A SAFETY ISSUE !! ESPECIALLY FOR A SENIOR CITIZEN PERSON. WE ARE AMAZED THAT BUICK DID NOT YET ISSUE A RECALL FOR THIS TYPE OF INCIDENT. I FOUND BUICK FORUMS ON THE INTERNET WHERE HUNDREDS OF OTHER PEOPLE COMPLAINED OF SAME RELATED PROBLEMS !! I EMAILED ALL 7 WEBSITES TO BCR. SOME PEOPLE CANNOT EVEN UNLOCK DRIVER CAR DOOR TO INTO GET INTO DRIVER'S SEAT !! THEY HAVE TO ENTER THEIR CARS THRU PASSENGER & CRAWL OVER TO PASSENGER CAR SEAT OR ENTER FROM BACKSEAT OF THE CAR !! OBVIOUSLY BUICK & GM NEVER DID ANYTHING YET ABOUT THIS SCARY & ANNOYING PROBLEM !! ON MARCH 16 2018 I OPENED A NEW CASE #8-4000469674 WITH BUICK CUSTOMER RELATIONS (BCR). THEY FLAGGED THIS AS A SAFETY ISSUE !! BCR SAID BUICK WILL ONLY WORK WITH A BUICK CAR DEALER ON THIS ISSUE IF MY MOM BRINGS HER CAR TO A BUICK CAR DEALER. SO WE MADE AN APPT FOR THIS MONDAY, APRIL 16 8:30AM AT FOX VALLEY BUICK (FVB) IN ST. CHARLES, IL TO GET HER BUICK CAR DIAGNOSED !! BCR WILL WORK WITH FVB & CEM (CUSTOMER EXPERIENCE MANAGER). CLEARLY -- THIS IS A VERY SERIOUS SAFETY ISSUE !! IN HOT HEAT OR WINTER COLD -- A PERSON CAN LITERALLY SUFFOCATE OR FREEZE BEING A TRAPPED PRISONER INSIDE OF THEIR CAR !!! 2 BCR REPS FAILED TO CALL ME BACK OVER 4 DAYS. ONE BCR REP WAS SUPERVISOR. BUT I WAS DILIGENT & I FOLLOWED UP WITH BCR !!

MY STEERING SEEMS TO BE LOOSE WAY TO MUCH PLAY I'VE TIGHTENED A BOLT ON BOTTOM OF STEERING ARM THING TWICE STILL IS COMING LOOSE DIFFICULT TO STEER ALSO SEEMS TO BE MISSING RUBBER OR DEFECTIVE PRICES .WILL CRASH CAN'T CONTROL CAR .STABILITY CONTROL ISSUES OVER AND OVER ALSO TC. AND AIR BAGS ARE FAULTY.IN MOTION MAJOR STEERING PROB.