BUICK Complaints

CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.

TL* THE CONTACT OWNS A 2012 BUCK LACROSSE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING PLASTIC ODOR INSIDE THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED TWO LOCAL DEALERS: JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CHARTER TOWNSHIP OF CLINTON, MI 48036, (586) 307-5895) AND VYLETEL BUCK GMC (40755 VAN DYKE, STERLING HEIGHTS, MI 48313, (586) 698-7530). THE CONTACT WAS INFORMED THAT THERE WERE NO HYBRID MECHANICS EMPLOYED AT EITHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO OTHER DEALERS IN THE AREA. THE FAILURE MILEAGE WAS 104,800.

AS I WAS DRIVING THE POWER STEERING WAS RANDOMLY GOING OUT FOR JUST A MOMENT SO I CHECKED MY POWER STEERING FLUID AND IT WAS FINE. THE NEXT TIME I DROVE IT WHEN I WENT TO MAKE A TURN THE POWER STEERING COMPLETELY STOPPED WORKING AND I ALMOST RAN INTO ANOTHER CAR. VERY SCARY WITH 4 CHILDREN IN THE CAR! TOOK IT TO 2 MECHANICS THAT I TRUST AND THEY WERE BOTH SHOCKED THAT THE STEERING RACK WAS LOOSE. BOTH SAID THAT IT WAS SOMETHING THEY ALMOST NEVER SEE, IT WAS NOT SOMETHING I COULD HAVE DONE TO MAKE THAT HAPPEN AND THEY WERE SHOCKED TO SEE THAT IT WAS A PROBLEM. BOTH TOLD ME TO LOOK INTO A RECALL FOR IT SINCE IT WAS A MAJOR SAFETY ISSUE AND PROBLEM THAT IS NOT A NORMAL WEAR AND TEAR. I CHECK MY VIN NUMBER AND THERE ARE NO RECALLS BUT I DO SEE ON MULTIPLE MESSAGE BOARDS THAT THIS IS A BIG PROBLEM FOR 2009 BUICK ENCLAVES WITH 80,000 MILES.

DEFECTIVE ODOMETER READINGS, GEAR INDICATORS DISAPPEARED. THE ODOMETER READING DISAPPEARED, AND THE GEAR INDICATOR DISAPPEARED ON INSTRUMENT CLUSTER. I HAVE NO WAY TO READ MY ODOMETER, NOR DO I KNOW WHAT GEAR I AM IN, PRND21. NOW I CAN ACCIDENTLY BE IN REVERSE AND NOT EVEN KNOW IT. THIS IS AN EXTREMELY DANGEROUS SITUATION, AND THERE SHOULD BE A RECALL ON THIS. MECHANIC CHARGES $100.00 TO FIX, AND ALSO STATES THEY CAN INSERT ANY ODOMETER READING THAT I WOULD LIKE TO HAVE. THIS SHOULD BE ILLEGAL. I NO LONGER HAVE A VALID ODOMETER READING FOR MY YEARLY INSPECTIONS, OR IF I WERE TO SELL MY VEHICLE. I COULD DRIVE IN 1ST GEAR AND BURN UP MY TRANSMISSION AND SHUT DOWN IN THE MIDDLE OF THE INTERSTATE AND CAUSE A SERIOUS ACCIDENT OR BE RUN OVER FOR DEAD STOPPED ON ROADS. MY INSTRUMENT PANEL HAS NOT HAD AN ACCURATE FUEL GUAGE READING IN YEARS, IT COMES AND GOES. I HAVE BEEN ABLE TO FIGURE OUT GAS USAGE BY MILEAGE, NOW THAT IS NO LONGER POSSIBLE. I MUST FILL UP WEEKLY JUST SO I KNOW I WONT RUN OUT OF GAS. THE CAR ONLY HAS 55,000 ORIGINAL MILES ON IT. THIS IS JUST NOT RIGHT. I EXTREMELY UPSET ABOUT THIS AND DONT KNOW HOW TO GET IT FIXED PROPERLY AND COVERED FROM THE DEALERSHIPS. YOU SHOULD HAVE A LIFETIME WARRANTY ON YOUR ODOMETER READING AND KNOWING WHAT GEAR YOU ARE IN. PLEASE ADVISE AND LOOK FORWARD TO HEARING FROM YOU CONCERNING THIS VERY SERIOUS SAFETY ISSUE.

THE CAR HAS CONTINENTAL TIRES ON IT . THE FRONT DRIVER'S SIDE HAS A BIG BUBBLE ON THE SIDEWALL. IF YOU RESEARCH THIS PROBLEM YOU WILL SEE CONTINENTAL TIRES HAVE A PROBLEM WITH THEIR SIDE WALLS

WHEN DRIVING ON HIGHWAY BETWEEN 70 AND 75 MPH THE TRANSMISSION STARTS SLIPPING AND RPM JUMPS UP TO 4500. ALSO ENCOUNTER THE SAME PROBLEM ON LOCAL STREET DRIVING BETWEEN 30 AND 40 MPH, TRANSMISSION STARTS SLIPPING AND RPM RACES FROM ABOUT 1500 TO 2800. TOOK THE VEHICLE TO LOCAL BUICK DEALER. THEY STATED THERE IS RECALL ON THE TRANSMISSION FOR THAT YEAR BUT NOT THIS PARTICULAR VIN. THIS IS DANGEROUS AS THE LOSS IN POWER ALMOST RESULTED IN ME BEING REAR ENDED A COUPLE OF TIMES.

THE GEAR SHIFTER DOES NOT SHIFT IN TO THE CORRECT SELECTED GEARS. THE PREFABRICATION WAS NOT DONE CORRECTLY ON THE BOTTOM ROCKER PANELS, THAT CAUSED THEM TO RUST PREMATURELY. THE PAINT IS JUST PEELING OFF THE TOP AND THE HOOD OF THE CAR. 8 YEARS AFTER I PURCHASED THE VEHICLE, GM DEALER PARTS BECAME UNAVAILABLE. I HAVE KEPT MY CAR IN IMMACULATE CONDITION. I HAVE ALL MY SERVICE RECORDS AND RECEIPT'S FROM THE DAY I PURCHASED THE CAR TO THIS VERY DAY!!! I STILL HAVE THE CAR TO THIS DAY. IF THERE WASN'T A RECALL THERE SHOULD HAVE BEEN. ESPECIALLY FOR THE GEAR SHIFTER AND ROCKER PANELS...???? ALSO THE HORN PAD HAD A DEFECT WITH THE SPRINGS UNDER THE HORN PAD. GEAR SHIFTER OCCURRED MOST OF THE TIME WHILE TRYING TO SHIFT THE CAR IN TO ONE GEAR OR ANOTHER. THE HORN WAS PAD WAS REPLACED WHEN I PURCHASED THE CAR. I WAS DRIVING AND NO HORN. IT IS A VERY NICE CAR BUT WHO EVER HELP PUT IT TOGETHER HAD TO BE ON SOMETHING??? MY 1995 PARK AVENUE HAS ALWAYS BEEN GARAGE KEPT. IT ONLY HAS 167,787 MILES ON IT. NEVER DRIVEN IN WINTER UNTIL 2014.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (SCHUCHARD'S WESTSIDE GMC INC, 1800 9TH AVE SW, WATERTOWN, SD 57201, (605) 886-5694) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

CAR IS STATIONARY AND STINKS LIKE PLASTIC IS BURNING, TURNS OVER BUT WON'T START. CHECKED FUSE BOX AND FOUND FUEL PUMP RELAY AND FUSE BOX BLACKENED AND BURNT. THIS IS WIFE,S CAR SHE USES TO TAKE MY DAUGHTER AND FRIENDS TO SOCCER SO II WANT TO KNOW IF I REPLACE RELAY AND FUSE BOX IS IT FIXED OR AM I PUTTING MY FAMILY AND OTHERS AT RISK. GM SAYS NOTHING ABOUT ISSUE SO I DO NOT KNOW. 60,000 MILES.

WHILE DRIVING THE ANTI-LOCK AND AWD LITE ON AND SMELL OF GAS FROM INSIDE OF CABIN AND SOMETIMES FROM UNDER THE HOOD . ALSO WHEN TRYING TO ACCELERATE THE CAR BOGS AND THE RPM FO HIGH BUT THE CARVSEAMA TO LOSE POWER . OB2 CODE IS P0445