BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 BUICK LESABRE
    - ORANGE PARK, FL

    I WAS SITTING AT A RED LIGHT WHEN MY AIR BAG FROM THE STEERING COLUMN DEPLOYED IN MY FACE. I DID NOT HIT ANYTHING. IT WAS ON OR ABOUT 1/25/18. ABOUT A WEEK PRIOR TO THIS EVENT MY HORN BEGAN TO STEADILY BLOW INEXPLICABLY. I DID NOT HAVE ANY REASON TO SUSPECT ANYTHING OTHER THAN A MALFUNCTIONING HORN SO I DISCONNECTED THE WIRES TO THE HORN. WHEN THE AIR BAG DEPLOYED ABOUT A WEEK LATER I CONCLUDED THE AIR BAG WAS INFLATING INSIDE THE STEERING WHEEL APPLYING PRESSURE TO THE HORN SENSOR. I TOOK IT TO THE DEALER WHO, AFTER WEEKS OF INVESTIGATION, CONCLUDED THEY COULD NOT DO ANYTHING TO REPAIR IT AND SUGGESTED I CALL GENERAL MOTORS CUSTOMER ASSIST CENTER. AFTER REVIEWING PICTURES, (NO ONE ACTUALLY PHYSICALLY LOOKED AT IT) GM DECIDED CORROSION TO THE SENSING MODULE CAUSED THE PROBLEM. I CONTEND THEY HAVE A DEFECTIVE VALVE WHICH OVERTIME BEGAN LEAKING GAS INTO THE AIR BAG, HENCE THE ISSUE WITH THE BLOWING HORN.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - LONDON, KY

    TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. AFTER THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 43,111.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK LESABRE
    - NAZARETH, PA

    CPSC: PROGRESSIVE PASSPORT DEVICE PLUGGED IN ODBC READER FOR 2000 BUICK LESABRE. POWER CUT OFF FROM CAR AND BATTERY LIGHT WENT ON WHILE DRIVING AT ABOUT 25 MPH. *DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - PINE PLAINS, NY

    STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - LITTLE EGG HARBOR, NJ

    TL* THE CONTACT OWNS A 2004 BUICK RAINIER. AFTER PARKING THE VEHICLE, A FUEL ODOR WAS NOTICED OUTSIDE THE VEHICLE. ONCE THE CONTACT ENTERED THE VEHICLE, THE ODOR WAS STRONGER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE FUEL LINES WERE ROTTED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 109,722.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - ETNA, OH

    WINDSHIELD DEFROST BLOWER DOES DOES NOT BLOW ONTO WINDSHIELD, IT BLOWS INTO THE VEHICLE CABIN. WINDOWS NOT DEFROSTING. STATIONARY OR MOVING, MAKES NO DIFFERENCE.

    Source: NHTSA WEB SITE
  • 2006 BUICK RAINIER
    - ROUND ROCK, TX

    TAKATA RECALL WIPER BLADES AND WASHER FLUID COME ON BY THEMSELVES. HAPPEN TO MY WIFE TODAY ON HER WAY TO SCHOOL AND SHE WAS TERRIFIED BECAUSE IT WAS HARD FOR HER TO SEE PLUS IT WAS RAINING. ALSO I READ THERE WAS A RECALL ON THIS ISSUE BACK IN 2004 FOR THE TRAILBLAZERS.

    Source: NHTSA WEB SITE
  • 2005 BUICK TERRAZA
    - DENHAM SPRINGS, LA

    TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK AND THE "TRACK SYSTEM" AND "STABILITY" INDICATORS ILLUMINATED. THE VEHICLE STALLED AND WAS TAKEN TO THE ROGERS DABBS CHEVROLET DEALER AT 1501 W GOVERNMENT ST. IN BRANDON, MS WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS RESULTS WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENCORE
    - THE VILLAGES, FL

    2016 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD, SIDE WARNING LIGHT WIRING UNITS AND AUTO FRONT WARNING DEVICES. *LD THE CONSUMER STATED WHILE DRIVING, ON A RAINY DAY, THE INSTRUMENT PANEL WENT BLANK AND DID NOT RETURN UNTIL THE VEHICLE WAS TURNED ON THE NEXT DAY. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS

    Source: CONSUMER LETTER
  • 2015 BUICK LACROSSE
    - KEY WEST, FL

    POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

    Source: NHTSA WEB SITE