BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK LACROSSE
    - WHITEVILLE, TN

    TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE THROTTLE BEGAN TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,648.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK REGAL
    - DURAND, MI

    ICE BUILD UP IN DOOR JAM, WHEN DRIVING DURING SNOW STORMS THE SNOW MELTS RUNS DOWN THE CHANNELS INTO THE DOOR JAM AND THEN FREEZES UP PREVENTING THE DOOR TO OPEN.

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - VILLA PARK, IL

    NOTICED SMELL OF GAS BY THE 2002 BUICK RENDEZVOUS. MECHANIC VERIFIED THERE WAS A LEAK NEAR FILLING POINT OF CAR. SAID WOULD BE EXPENSIVE TO FIX THIS, THOUGHT HE SAW SOMETHING ABOUT GM RECALLING GAS TANKS ON SOME VEHICLES. LOOKED IT UP AND SAW MANY COMPLAINTS ABOUT THIS ISSUE AND THERE WAS A RECALL. THIS WAS MY PARENTS CAR, NOW BEING USED BY MY TEENAGE SON, SO I LOOKED IN THEIR FILE AND FOUND A LETTER SENT FROM GM THAT A CRACK COULD OCCUR IN THE TANK DUE TO A DEFECTIVE PRODUCT AND IF IT HAPPENED TO THE VEHICLE THEY WOULD REPLACE IT. WRONG. APPARENTLY A DANGEROUS FIRE HAZARD DOESN'T MATTER AFTER 10 YEARS. GM SAID THIS REPLACEMENT OFFER HAS EXPIRED. GM TOLD ME TO MAKE AN APPOINTMENT AT A BUICK DEALER TO HAVE THEM VERIFY THE PROBLEM. THE DEALER I BROUGHT IT TO TOLD ME NOT TO WASTE MY MONEY HAVING IT DIAGNOSED BY THEM, SINCE MY MECHANIC HAD ALREADY VERIFIED IT WAS LEAKING IN THE DEFECTIVE SPOT, BECAUSE GM NEVER COVERS THIS PREVIOUSLY OFFERED REPAIR ANYMORE. THE 2002 RENDEZVOUS HAS ONLY APPROXIMATELY 45,000 MILES ON IT!! OWNED BY MY PARENTS WHO TOOK METICULOUS CARE OF IT. WHAT WAS SUPPOSED TO BE A GREAT CAR FOR MY 16 YEAR OLD SON IS NOW A FIRE HAZARD, AND ESSENTIALLY UNSELLABLE IF I HAVE ANY CONSCIENCE!! I CANNOT BELIEVE GM REFUSES TO UPHOLD THEIR PROMISE TO REPAIR THIS COMPLETELY, DANGEROUSLY UNSAFE DEFECT, THAT THEY ALLOTTED REPLACEMENT PARTS AND MONEY FOR, BECAUSE THEY KNEW IT WAS THEIR DEFECTIVE PART THEY PUT INTO THESE RENDEZVOUS. I GUESS THEY ARE WAITING FOR SOMEONE TO ACTUALLY BLOW UP TO PUT THIS REPAIR BACK INTO PLACE.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - ANOKA, MN

    TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK LACROSSE
    - LAUDERHILL, FL

    TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE COMING FROM THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO ED NORSE SAWGRASS AUTO MALL DEALER (14401 WEST SUNRISE BLVD, SUNRISE, FL) BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK VERANO
    - HAZELCREST, IL

    TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME DRIVING; HOWEVER, THE FAILURE RECURRED A MILE DOWN THE ROAD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK VERANO
    - WOODSTOCK, IL

    EXCESSIVE OIL CONSUMPTION. KNOWN PROBLEM WITH THE 2.4L ECOTEC ENGINE. WELL OVER A LITER EVERY 2000 MILES. THIS HAS BEEN OCCURING SINCE I FIRST PURCHASED THE CAR, USED, IN MAY 2014.

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - SAINT CHARLES, MO

    WHILE DRIVING UPHILL IN THE WINTER, WENT TO TURN INTO NEIGHBORHOOD AT TOP OF HILL, JUST AS TURNING THE VEHICLE, VEHICLE DIED. EVERYTHING STOPPED WORKING. ENGINE SHUT OFF, BRAKES WOULDN'T WORK, STEERING WHEEL LOCKED, LIGHTS WENT OFF, THEN WOULDN'T START. THEN THE VEHICLE INSTRUCTED TO ROLL DRIVER WINDOW DOWN THEN UP, ROLL RIGHT WINDOW DOWN THEN UP. ALMOST LIKE IT WAS TRYING TO REBOOT. BUT THIS HAPPENED IN THE MIDDLE OF DRIVING. AFTER TRYING A THIRD TIME TO START, IT STARTED. ALL INFORMATION WAS GONE, NO MILEAGE, OIL LIFE GONE, TRIPOMETER GONE. DROVE VEHICLE HOME, JUST A BLOCK AWAY AND BEEN TOO SCARED TO DRIVE THE VEHICLE SINCE. *TR

    Source: NHTSA WEB SITE
  • 2015 BUICK LACROSSE
    - NASHUA, NH

    2015 BUICK LACROSSE. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR REPAIRS TO HEADLAMP MODULE. *LD *JS

    Source: CONSUMER LETTER
  • 1999 BUICK CENTURY
    - BEDFORD, IN

    DEC 17,1999 MANUFACTURER RECALL NUMBERN990093 NHTSA RECALL NUMBER99V356 RECALL STATUSRECALL INCOMPLETE SUMMARY THESE VEHICLES DO NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE VERTICAL HEAD LAMP ADJUSTING DEVICE MAY NOT BE CALIBRATED PROPERLY. SAFETY RISK DRIVER VISIBILITY MAY BE IMPAIRED INCREASING THE RISK OF A CRASH.

    Source: NHTSA WEB SITE