BUICK Complaints

AIRBAG IS WORN OUT. HORN QUIT WORKING. THERE IS STILL NO RECALL ON THIS. MORE FAULTY DESIGN. THERE IS NO EXCUSE TO HAVE A DESIGN WHERE THE HORN WON'T WORK.

CAR STALLED OUT TWICE, LOST POWER STEERING. I WAS BACKING OUT OF A PARKING LOT SPACE; RESTARTED AND THEN STALLED WHILE PULLING ONTO STREET. FEAR IS IT STALLING IN TRAFFIC AND GETTING REAR-ENDED. I TOOK TO GARNER BUICK WHERE HAD PURCHASED NEW. WHEN CAR WAS RELATIVELY NEW AND STILL ON WARRANTY HAD HAD SIMILAR ISSUE, BUT DEALER NEVER FOUND PROBLEM. NOW OCCURS AGAIN. THEY FOUND TWO SENSORS THAT FAILED BUT OK NOW SO TOLD ME TO DRIVE OVER WEEKEND AND SEE WHAT HAPPENS. I SEE THIS AS A BIG SAFETY PROBLEM AND AN ACCIDENT WAITING TO HAPPEN. BUICK SHOULD BE RESPONSIBLE IF THIS HAPPENS, BUT IN THE MEANTIME I AM THE ONE INJURED.

THE ELECTRICAL SYSTEM ON THE DRIVERS FRONT DOOR IS FAULTY I WENT THROUGH THREE MASTER WINDOW SWITCH'S AND STILL SOMETHING WRONG. THE CRUISE CONTROL HAS FAULT EVEN AFTER SOME SENSORS REPLACED. AND THE DIGITAL ODOMETER DISPLAY QUIT WORKING BUT THE REST OF THE GAUGES STILL WORK THE ODOMETER QUIT SHOWING AFTER 115K. THE DRIVER SIDE ELECTRICAL QUIT WORKING ONE DAY WHILE DRIVING ON THE HIGHWAY, THE NEW MASTER SWITCH WHEN YOU PRESS THE BUTTON IT UNLOCKS AND LOCKS THE DOORS. THE CRUISE CONTROL QUIT WORKING IN OR AROUND 98K MILES. AND THE DIGITAL ODOMETER AND THE OTHER DIGITAL SCREEN STARTED TO FADE AND EVENTUALLY JUST STOPPED SHOWING AFTER 115K MILES.

I"VE HAD PROBLEM AFTER PROBLEM IN THIS BUICK SINCE 2103. I HAVE TAKEN IT TO LYNCH DEALER SHIP AND COMPLAINING ABOUT SAME NOISE NO RESOLUTION AS OF YET. I'VE FIXED FUEL GAUGE, BOTH TIE RODS, SWAG BAR, WHEEL BEARING, BRAKES, ROTOR BLOWER, ON AND ON SPENT ALREADY $ 7,000 TO FIX IT. . NOW THE MECHANIC SAYS "OH", MAYBE ITS THE DIFFERENTIAL WHICH WILL COST $3200. BUT MAYBE! FOR THOSE WANTING TO GET A BUICK RAINIER PLEASE DONT AS YOU WILL NOT STOP FIXING IT!!! PIECE OF JUNK! THIS DIFFERENTIAL COULD HAVE CAUSED MY LIFE AND SOMEONE ELSE'S. I WAS DRIVING IT ON 12/14/17 HEARD A LOUD POUNDING NOISE TROUBLE TURNING TO RIGHT SIDE AND BRAKING. WHEN I WANTED TO BREAK TRUCK WOULD NOT STOP.

TRANSMISSION FAILURE AT 27,125 MILES. WHILE AT A STOP SIGN AT A BUSY INTERSECTION, WENT TO PROCEED AND HAD NO POWER TO MOVE. ENGINE WAS RUNNING FINE. GOT VEHICLE TO A DEALERSHIP AND THEY FOUND 3-5 REVERSE SNAP RING GROOVE HAD SHEARED OFF AND METAL WENT THROUGHOUT THE TRANSMISSION. DEALERSHIP INFORMED ME THEY HAD FOUR SIMILAR ISSUES IN THE PAST COUPLE OF MONTHS.

I PREVIOUSLY REPORTED AN ISSUE IN 2016 WITH ENGINE FAILURE DUE TO TIMING CHAIN FAILURE WHERE I WAS DRIVING DOWN THE HIGHWAY IN HEAVY TRAFFIC AND IMMEDIATELY THERE WAS ENGINE FAILURE, LOSS OF POWER AND WAS PUT IN A VERY UNSAFE POSITION. AFTER I COASTED MY CAR, WITH 4 WAYS ON, TO THE SIDE OF THE ROAD I CALLED A TOW TRUCK WHICH TOWED ME TO THE NEAREST GM DEALER WHICH WAS VICTORY CHEVY IN MILAN MICHIGAN. AFTER SOME DIAGNOSIS THEY INFORMED ME OF THE COMPLETE TIMING CHAIN FAILURE AND INTERNAL ENGINE DAMAGE. AT THE TIME I HAD 111K MILES ON THE ODOMETER. I WAS INFORMED THE CAR NEEDED A COMPLETE REBUILD AND I VOICED MY DISPLEASURE ABOUT THE FAILURE SO SOON AFTER THE EXPIRATION OF THE 100K WARRANTY. WHAT GM DID AGREE TO WAS TO SPLIT THE REPAIR 60-40 WHERE I WAS RESPONSIBLE FOR APPROX. $2700 OF THE REBUILD. AT THAT TIME I COMPLAINED ABOUT THE REBUILD VERSUS A NEW MOTOR AND WAS TOLD THAT WAS ALL THEY WOULD OFFER ME. I AGAIN COMPLAINED THAT IF IT'S REBUILT I WILL BE BACK IN WITH THE SAME ISSUE IN THE FUTURE SO HERE I AM LESS THAN 18 MONTHS AFTER A REBUILT MOTOR I TAKE THE CAR TO THE DEALER FOR A LOUD NOISE ON STARTUP AND SMELL OF AN OIL LEAK. THE DEALER NOW TELLS ME THE TIMING CHAIN NEEDS REPLACED AGAIN ALONG WITH A TOP END REBUILD COSTING APPROX. $4500 ALTHOUGH THERE IS NO DRIVABILITY ISSUE WITH THE CAR. SO I CALLED GM CUSTOMER CENTER AND SPOKE WITH THE SUPPOSED "HEAD SERVICE ADVISOR" AND WAS TOLD BY HIM THAT SINCE THE CAR IS OUT OF THE 12 MONTH WARRANTY THEY WOULD OFFER NO ASSISTANCE. I INFORMED HIM I HAVE BEEN A GM CUSTOMER SINCE 2003 AND THIS IS THE ABSOLUTE WORST VEHICLE I HAVE EVER OWNED. THE TIMING CHAIN IS A KNOWN ISSUE IN THESE CARS FOR FAILURE AND NOT JUST WITH HIGHER MILEAGE ENGINES. WHY IS GM NOT ISSUING A CAMPAIGN FOR THESE VEHICLES AND THEIR MOTORS? I HAVE REPLACED SO MANY THINGS ON THIS CAR I AM GOING TO FILE A COMPLAINT WITH THE BBB AND PURSUE LEMON LAW.

TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE OIL WAS VERY LOW. THE CONTACT INDICATED THAT THE OIL WAS LAST CHANGED IN OCTOBER OF 2017. THERE WAS NO WARNING MESSAGE DISPLAYED INDICATING THAT THE OIL WAS LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER (AXELROD BUICK IN PARMA, OHIO) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,256.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLUNKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. IN ADDITION, THE ABS INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WERE REPLACED SEVERAL TIMES AND, WHEN MAKING A RIGHT TURN, THE BRAKES SQUEALED. KEMPTHORN MAZDA IN CANTON, OHIO WAS MADE AWARE OF THE FAILURES, BUT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE ROTORS AND THE BRAKE PADS. THE STEERING WHEEL WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 60,000.

AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE

THE MORNING OF DEC 8 I WAS PULLING INTO MY JOB PARKING LOT AND THE ENGINE SHUT OFF 3 TIMES. AFTER WORK ON THE WAY HOME I NOTED A ROUGH IDLE. I PULLED INTO A GAS STATION AND IT SHUT OFF AGAIN. I WAS ABOUT 100 YARDS FROM MY GM DEALERSHIP SO I PARKED IT THERE FOR SERVICE/REPAIR THE NEXT DAY. I WAS CALLED ON THE 10TH AND WAS TOLD IT WAS THE TIMING CHAIN AND THIS REPAIR WOULD COST APPROX. $2200. I WAS THEN TOLD ON THE 12TH THAT THE TIMING SPROCKET AND CAM SHAFT WOULD HAVE TO BE REPLACED ADDING COST TO THIS POOR MATERIAL OR POOR WORKMANSHIP. I REMEMBER A RECALL ON A ENGINE EARLIER IN THE YEAR THAT I THOUGHT THE DEALERSHIP REPAIRED WHICH I BELIEVE WAS SOMETHING INVOLVED WITH THE CAM SHAFT BUT I KNOW THEY HAD TO GO INTO THE ENGINE. THIS SHUTTING OFF WHILE THE VEHICLE IS IN OPERATION REALLY SCARED ME AND THE CAM SHAFT, CAM SHAFT SPROCKET AND TIMING CHAIN SHOULD HAVE BEEN MADE OF A BETTER MATERIAL, A STRONGER MATERIAL. $2000 SPENT EARLIER PLUS THE $2200 ESTIMATED NO I COULD HAVE PURCHASED AN ENGINE FOR $4200. MY VEHICLE IS CURRENTLY AT BURNS CHEVROLET BEING REPAIRED SINCE DEC 8TH. THIS IS A REAL SAFETY ISSUE THAT SHOULD BE LOOKED INTO.