BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK ENCLAVE- FARMINGTON HILLS, MI
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INTERMITTENTLY ROCKED BACK AND FORTH. THE FAILURE RECURRED SEVERAL TIMES. ALSO, WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND PERFORMED A TIRE ROTATION AND BALANCING. ADDITIONALLY, THE CONTACT STATED THAT THE SUN ROOF LEAKED WATER WHEN IT RAINED. THE DEALER WAS CONTACTED (SELLERS BUICK GMC, FARMINGTON HILLS, MI, 248-579-4892) AND SCHEDULED AN APPOINTMENT FOR A LATER DATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WARRANTY EXPIRED AND THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- NAPERVILLE, IL
THIS VEHICLE HAS ONLY ABOUT 55,000 MILES AND WAS PURCHASED USED. IT UNDERWENT THE MAJOR RECALL GM HAD FOR DEFECTIVE AIRBAGS IN 2014. THE AIRBAG LIGHT CAME ON AGAIN WHILE THE VEHICLE WAS ON MOTION AND HAS BEEN INTERMITTENTLY ON AND OFF. THE DEALER WANTS $145 FOR DIAGNOSTICS AND GM WILL NOT COVER UNDER PREVIOUS RECALL UNLESS WE PROVE THERE WAS A DEFECT WITH THE PREVIOUS RECALL PARTS. OF COURSE GM WILL NOT DISCLOSE WHAT THE PREVIOUS RECALL PARTS WERE .
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- WATERLOO, IA
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT SHE BEGAN HAVING ISSUES WITH THE STEERING THAT PROGRESSIVELY BECAME WORSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- EUCLID, OH
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED ONTO THE BATTERY HOUSING AND WIRES. THE FAILURE CAUSED THE VEHICLE TO LOSE POWER WHILE PARKED. THE CONTACT STATED THAT WATER ALSO CAME THROUGH THE SUN ROOF AND FLOWED DOWN THE SIDE CHANNELS ONTO THE FLOORBOARD. IN ADDITION, THE WIRES UNDER THE SEATS GOT WET AND SUBMERGED THE BATTERY IN WATER. THE VEHICLE WAS TAKEN TO SIMS BUCK GMC (940 BABBIT RD, EUCLID, OH 44123) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK LACROSSE- GARY, IN
CAR HAS AUTOSTOP. WHILE WAITING ON LIGHT AND WHEN IT CHANGED CAR STALLED LIKE IT DID NOT WANT TO START UP. IT MADE THE NOISE LIKE SOMEONE TURNED THE KEY WITH THE CAR STILL ON, BUT THIS IS A KEYLESS IGNITION. IT HAS DIED THIS SEVERAL TIMES AND I HAVE TAKEN IT TO BUICK DEALER AND THEY SAY NOTHING WRONG WITH IT, IT HAS DID IT TWICE MORE SINCE THEY CHECKED IT. LAST TIME I WAS AT A FOOD DRIVE THRU AND IT STALLED MADE NOISE THEN STARTED BACK UP. VEHICLE WAS STATIONARY. IT SEEMS LIKE THE AUTOSTOP GETS STUCK AND THEIR IS A DELAY STARTING BACK UP. THAT IS DANGEROUS WHEN TURNING AT A LIGHT. PLEASE INVESTIGATE . THANK YOU
Source: NHTSA WEB SITE -
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2016 BUICK ENCLAVE- GREELEY, CO
COLLISION ALERT SYSTEM DOES NOT WORK ALL THE TIME. MORE TIME NOT THE ALERT WILL NOT GO OFF, WHILE DRIVING ON HIGHWAYS. APPROACHING A SLOWING VEHICLE IN FRONT AT A MORE RAPID SPEED THE ALERT WILL NOT SIGNAL BEING TO CLOSE.
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- ANTIOCH, CA
SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- STAUNTON, IL
I SMELL SOMETHING LIKE BURNING WIRES. THE TRANSMISSION LIGHT IS ON. AUTOMATIC SHIFTING JERKS. I AM AFRAID OF BEING STRANDED SOMEWHERE. I AM 70 YEARS OLD AND NEED MY CAR TO BE RELIABLE.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- CHICAGO, IL
MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.
Source: NHTSA WEB SITE -
2006 BUICK LUCERNE- ALBERT LEA, MN
DEFECTIVES AIRBAGS. THE SIDE AIRBAGS DIDN'T GO OFF WHEN I WAS HIT ON MY DRIVER SIDE DOOR. I DONT FEEL SAFE IN THAT VEHICLE. I WAS MAKING A LEFT TURN AND A TRUCK WAS. STOPPED AT A YIELD SIGN WHERE THE ROAD CAME TO A T. I HAD THE RIGHT OF WAY TO MAKE MY TURN. AS SOON AS I WAS MAKING THE TURN THE OTHER DRIVER DROVE FOWARD HITTING THE DRIVER SIDE OF MY CAR TOTALED MY DRIVER DOOR. THE AIRBAGS ON EITHER SIDE OF THE CAR NEVER WENT OFF.
Source: NHTSA WEB SITE