BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK ENCLAVE
    - EAGAN, MN

    DRIVER'S SEAT AIRBAG DEFECTIVE. A WARNING LIGHT INDICATED IT WAS NOT FUNCTIONING. WHEN REPAIRED, NOTED THAT AIRBAG WAS "OPEN" AND WOULD NOT HAVE INFLATED. THE VEHICLE HAD NOT PREVIOUSLY BEEN IN AN ACCIDENT. GM WOULD NOT COVER REPAIR OF DEFECTIVE AIRBAG

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - FAYETTEVILLE, OH

    WAS DRIVING AND VEHICLE STARTED TO STUTTER,HESITATE , THEN TOTAL LOSS OF STEERING BRAKES DIDN'T WORK PROPERLY. WE WERE ON AN OVER PASS DURING RUSH HOUR TRAFFIC BUSY INTERSECTION. FINALLY AFTER ABOUT 1 HR WE MADE IT TO AUTOZONE LIMP MODE ALL THE WAY. PURCHASED COILS X 3 , COIL IGNITION MODULE, SPARK PLUG WIRES,SPARK PLUGS, CAMSHAFT SENSOR,CRANKSHAFT SENSOR. THEN FIND OUT IT WAS ONLY A FREAKING FUSE UNDER SEAT THAT WAS BURNT AND MELTING AWAY. NOT VERY HAPPY. GM SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THIS AND NOT OFFERING TO FIX IT.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ECM, CRANK SENSOR, AND MASS AIR FLOW SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK VERANO
    - RIVERSIDE, CA

    WITH REGARD TO MY COMPLAINT # 11040554 FILED ON LINE LAST MONTH. PLEASE BE ADVISED THAT SO FAR NO SERIOUS ACTION HAVE BEEN TAKEN TO FIX THE PROBLEM IN SPITE AS PER THE GM ADVISER MR CRAIG TO CHECK THE CAR WITH TWO DIFFERENT BUICK DEALER MECHANICS WHO FAILED TO ADDRESS THE PROBLEM TO FIX IT. THE PROBLEM STILL EXIST AND THE DANGER OF THE PASS WHATEVER HE/SHE IA A BOY OR ADULT CANNOT BE AVOIDABLE . SO PLEASE ADVISE ME TO AVOID ANY POSSIBLE DANGER AND THE CAR STILL UNDER THE MANUFACTURE WARRANTY. AWAITING YOUR HELP . THANKS

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - NESHKORO, WI

    CHECK AIR BAG WARNING IN DRIVER INFORMATION CENTER IN MY WIFE'S 2012 LACROSSE W E-ASSIT COMES ON SOMETIMES ,BUT GOES OFF IN LESS THAN 15 SECONDS. HAS 87,000 MILES. IS THIS COVERED OR DO I HAVE TO TAKE IT IN AND PAY FOR IT? SHE WANTS TO KNOW IF THE AIR BAG IS WORKING ALL THE TIME, OR WHAT?

    Source: NHTSA WEB SITE
  • 2016 BUICK REGAL
    - MERRILLVILLE, IN

    LETTER FROM CONGRESSMAN VISCLOSKY ON BEHALF OF CONSTITUENT RE THE MATERIALS USED TO MANUFACTURER AUTOMOBILES SHOULD BE LOOKED INTO FOR THE SAFETY OF THE CONSUMERS. *LD THE CONSUMER STATED THE VEHICLE WAS IN A MINOR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE BUMPER. THE CONSUMER WAS INFORMED THAT THE BUMPER MAY HAVE BEEN MADE OUT OF A TIRE COMPOUND. THE CONSUMER BELIEVED THAT THE BUMPER SHOULD BE ONLY OUT OF STEEL. UPDATED 11/3/2017*JS

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2004 BUICK RENDEZVOUS
    - DELLEVUE, WA

    TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT OBSERVED AN ABNORMAL FUEL ODOR WITHIN THE VEHICLE WITHOUT WARNING. IN ADDITION, A SLOW DRIP FROM THE FUEL TANK WAS OBSERVED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THERE WAS A LEAK FROM THE FUEL TANK. THE CONTACT THEN CALLED THE LOCAL DEALER (BUICK GMC OF KIRKLAND, 12335 120TH AVE NE, KIRKLAND, WA, 98034) WHERE AN APPOINTMENT WAS SCHEDULED. THE DEALER DIAGNOSED THAT THERE WAS A FRACTURE WITHIN THE FUEL TANK INLET CHECK VALVE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 03V454000 (FUEL SYSTEM) OR 07V349000 (FUEL SYSTEM). THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-34895551467. THE CASE WAS ESCALATED, BUT THE MANUFACTURER DENIED THE CLAIM AND STATED THAT THEY WOULD NOT COVER IT NOR WAS THE VEHICLE INCLUDED IN THE PRIOR RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENCORE
    - EVANSVILLE, IN

    DRIVING STRAIGHT ON THE HIGHWAY AT A SPEED OF APPROX. 60 MPH. ATTEMPTED TO MOVE FROM RIGHT LANE TO LEFT LANE. THERE WAS NO RESPONSE IN THE STEERING. I IMMEDIATELY RECEIVED A "SERVICE POWER STEERING" WARNING ON THE INSTRUMENT CLUSTER. ALL OTHER CAR FUNCTIONS WERE WORKING AND I WAS ABLE TO SLOW THE VEHICLE AND MANEUVER TO A COMPLETE STOP. CAR WAS TOWED TO DEALERSHIP. INVOICE STATES POWER STEERING-GEAR INTERNAL FAILURE OF P/S MODULE C056D. THE POWER STEERING COLUMN, WITH MODULE WAS REPLACED AND PROGRAMMED. THIS WAS GM PART # 94544335. THERE WAS NO PRIOR WARNING OF ANY KIND THAT THE POWER STEERING WAS GOING TO FAIL.

    Source: NHTSA WEB SITE
  • 1998 BUICK LESABRE
    - VALPARAISO, IN

    TL* THE CONTACT OWNS A 1998 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT INCLUDED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - UXBRIDGE, MA

    I HAD DRIVEN TO THE STORE, WHEN I TRIED TO EXIT THE VEHICLE THE DRIVER'S DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER'S DOOR LOCK ACTUATOR FAILED IN A WAY THAT PREVENTED THE DOOR FROM OPENING. I TRIED USING THE INNER AND OUTER HANDLES, I ALSO TRIED USING THE DOOR LOCK SWITCH AND THE MANUAL LOCK NOB. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CENTER CONSOLE TO USE THE PASSENGER SIDE DOOR. I WAS FINALLY ABLE TO OPEN THE DRIVER'S DOOR THE NEXT DAY BY RAPIDLY LOCKING AND UNLOCKING THE DOOR USING THE MANUAL LOCK NOB A GOOD 30 TIMES. THE CAR IS A FOUR DOOR AND NONE OF THE AUTOMATIC LOCKS WORK. THE CAR ALSO HAS 99500 MILES. THE FACT THAT ALL FOUR LOCKS HAVE FAILED IS ONE THING, IT'S THE FACT THAT THEY CAN LEAVE YOU UNABLE TO USE YOUR DOOR IN CASE OF AN ACCIDENT THAT IS THE MAJOR SAFETY HAZARD. FIXING JUST THE DRIVER'S DOOR IS COSTING ME $525.00 AT A LOCAL BUICK DEALERSHIP. A QUICK GOOGLE SEARCH REVEALED THAT THIS IS A PROBLEM ACROSS ALL GM W-BODY CARS FROM ABOUT 2006 TO 2009.

    Source: NHTSA WEB SITE