BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 BUICK RENDEZVOUS- NORTH CANTON, OH
HAVE HAD TO REPLACE HEAD CASKETS TWO TIMES SINCE I BOUGHT THIS NOW HAVING PROBLEMS WITH GAS SMELL WHEN I TURN ON HEATER WHATS NEXT ITS GOT ABOUT 51000 MILES ON IT
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- CARMEL, IN
ENGINE LIGHT CAME ON AND TOOK INTO DEALERSHIP FOR A DIAGNOSIS OF ISSUE. WAS TOLD THAT THE TIMING CHAIN HAD STRETCHED AND NEEDED REPLACED WITH A COST ESTIMATE OF $3000. THIS IS THE 2ND TIME THAT THIS HAS HAPPENED, THE FIRST BEING AT 48K MILES, AND NOW AT 95K MILES. WHEN THE REPAIR WAS BEING MADE, WAS TOLD THAT THE CRANK SHAFT WAS WARPED AND HAD FRAYED THE ENGINE INTERNALLY - CAUSED BY THE BAD TIMING CHAIN AND I NOW NEEDED A NEW ENGINE. CONTACTED BUICK, BUT THEY WOULD NOT DO ANYTHING ABOUT IT. BUICK HAS KNOWN ABOUT THIS ISSUE FOR YEARS, AND YET REFUSES TO BACK THEIR PRODUCT OR HELP THEIR CUSTOMERS. ONCE THE ENGINE WAS REPLACED, I NOW HAVE A LOUD POWER STEERING 'WHINE' AND WAS TOLD THAT THE POWER STEERING PUMP NEEDS REPLACED - ANOTHER KNOWN ISSUE BY BUICK. JUST INCREDIBLE.
Source: NHTSA WEB SITE -
2016 BUICK VERANO- RIVERSIDE, CA
PASS AIR BAG LIGHT WAS OFF MOST THE TIME WHEN A PASS IS THERE. REPORTED THE PROBLEM TWO TIMES TO GM DEALER NEAR TO ME. BUT THE DEALER WAS UNABLE TO FIX IT. CALL GM AND REPORTED IT, WITH A CASE # [XXX] ON 10/26/17, WITHOUT ANY RESPONSE TILL NOW. PLEASE ADVISE ME ABOUT SITUATION. THANKS VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- FLINT, MI
DOOR LATCH ISSUE ON CAR THE SAME AS FORD DOOR LATCH RECALL. HAVE FOUR DOOR VEHICLE AND BOTH BACK DOORS WILL NOT OPEN DUE TO MALFUNCTIONING DOOR LATCHES. REAR PASSENGER SIDE STOP WORKING 2 YEARS AGO AND NOW DRIVERS SIDE PASSENGER DOOR HAS FAILED.
Source: NHTSA WEB SITE -
2014 BUICK VERANO- LAKE CITY, FL
PURCHASED THIS VEHICLE JANUARY 2015. AT THIS TIME I NOW HAVE 73000 MILES ON IT. WHILE DRIVING THE WRENCH AND LIGHTENING BOLT FLASHES ON AND OFF REALLY FAST MULTIPLE TIMES AND THE CAR BEGAN TO JERK. IT ONLY LASTS A FEW SECONDS BUT NOW IT KEEPS DOING IT AND IM SCARED IT WILL CAUSE AN ACCIDENT. I TOOK IT TO MY LOCAL BUICK DEALERSHIP AND THEY SAID NO CODES WERE FOUND, BUT MY BATTERY TEST FAILED SO I PAID FOR A BATTERY REPLACEMENT. HOWEVER THE BATTERY THAT WAS REPLACED WAS ONLY A YEAR OLD! EVEN WITH THE BATTERY REPLACED IT STILL HAPPENS AND WE CANNOT FIGURE OUT WHY. WHAT WOULD CAUSE A BATTERY TO FAIL IN A YEARS TIME? WHAT WOULD CAUSE THAT SPECIFIC LIGHT TO FLICKER AND THE CAR BEGAN JERKING. NO CODES ARE SHOWING UP ON THEIR SYSTEM SO THEY CANNOT FIGURE OUT WHY IT IS HAPPENING. AND OF COURSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT FOR A BIT, BUT IT HAPPENS WHEN I DRIVE SO THEY CANNOT SEE WHAT IT IS DOING.
Source: NHTSA WEB SITE -
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1999 BUICK CENTURY- ORLANDO, FL
TL* THE CONTACT OWNS A 1999 BUICK CENTURY. WHILE DRIVING VARIOUS SPEEDS, THE SHIFT GEAR BOARD AND ODOMETER LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO FOUNTAIN BUICK (8701 S ORANGE BLOSSOM TRAIL A, ORLANDO, FL 32809) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK CENTURY- GERMANTOWN HILLS, IL
1) NEED HEADLIGHT ADJUSTMENT INSTRUCTIONS FOR A KNOWN RECALL. 2) EVERY DOOR WINDOW MOTOR IN THE BUICK FAILED ON EACH WINDOW PREVENTING THE WINDOWS FROM LOWERING IF IN THE UP POSITION OR PREVENTED THE WINDOWS FROM RAISING IF IN A LOWERED POSITION. THE WINDOWS HAD TO BE DUCT TAPED SHUT IN ORDER TO PREVENT RAIN FROM ENTERING THE VEHICLE CAB AND THE FAILURES HAPPENED OVER 2015 TO 2016 AND EACH HAD TO BE REPLACED WITH NEW MOTORS. THERE ARE LARGE NUMBERS OF BUICK OWNERS ACROSS THE INTERNET COMPLAINING ABOUT THIS ISSUE BUT I DON'T BELIEVE BUICK EVER ISSUED A RECALL BUT I BELIEVE THEY SHOULD HAVE. IF THIS ISN'T A RECALL, IT SHOULD BE BECAUSE OF THE LARGE NUMBER OF VEHICLES EXPERIENCING THIS KNOWN FAILURE. THE CLOSEST BUICK DEALER TO US IS SAM LEMAN CHEVROLET BUICK, 1040 WEST CENTER ST., EUREKA, IL. 309-467-2351.
Source: NHTSA WEB SITE -
2012 BUICK VERANO- SAPULPA, OK
I WAS PULLING INTO A PARKING SPOT AND STARTED HITTING THE BRAKES THE CAR ACCELERATED BY ITSELF AND HIT A POLE. NO MY FOOT WAS NO WHERE NEAR ACCELERATOR. THIS IS THE SECOND TIME I HAVE HAD THIS HAPPEN THANK GOOD THE FIRST TIME I DIDN'T HIT ANYTHING. I HAVE DONE RESEARCH ONLINE AND I AM NOT THE ONLY ONE THIS HAS HAPPEN TO. I BOUGHT THIS CAR WITH 44,000 MILE ON IT AN IT HAS BEEN IN THE SHOP MORE THEN OUT. THIS DEFECT ALMOST KILLED ME AND MY FAMILY, BECAUSE I ALMOST HIT A WALL
Source: NHTSA WEB SITE -
1998 BUICK PARK AVENUE- ROSWELL, NM
TAKATA RECALL. RECEIVED POST CARD FOR AIRBAG RECALL. I CALLED THE 888 NUMBER & WENT ON THE INTERNET AS DIRECTED. NO ONE CAN IDENTIFY MY VEHICLE. THAT'S THE PROBLEM. CALL DORIS AT 1-575-208-0154 WHERE DO I GO FOR THIS RECALL LIVE IN ROSWELL, NEW MEXICO I'M AFRAID SOMETHING TERRIBLE WILL HAPPEN.
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- SAN JOSE, IL
THE VEHICLE IN QUESTION IS EQUIPPED WITH THE 3800 SERIES ENGINE. THE VEHICLE CAUGHT ON FIRE WHILE STARTING THE ENGINE. FAMILY MEMBER OWNED A 2003 CHEVY IMPALA WITH IDENTICAL ENGINE WHICH CAUGHT ON FIRE WHILE HE WAS DRIVING HOME FOR WORK. GM SETTLED WITH THEM FOR A RECALL THAT WAS PLACED ON THE ENGINE. I BELIEVE THERE IS A MAJOR DESIGN FLAW WITH THIS ENGINE.
Source: NHTSA WEB SITE