BUICK Complaints

MY BATTERY SEEMS TO BE LOSING CHARGE. THEN IT WILL COMPLETELY DIE. WHEN I CHARGE IT ON A BATTERY CHARGER FOR A WHILE IT WOULD HOLD THE CHARGE FOR A A COUPLE OF DAYS THEN DIE AGAIN. I HAD THE BATTERY, ALTERNATOR, AND STARTER CHECKED AND MACHANIC STATED THAT THEY ARE ALL WORKING GOOD. THIS HAPPENS RANDOMLY. THE DRIVERSIDE POWER CONTROL BUTTONS WORK ON AND OFF. SOME DAYS THEY WORK AND OTHERS THEY DONT, ALMOST LIKE A SHORT. THIS ALSO HAPPENS RANDOMLY.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN DRIVE, THE VEHICLE JERKED AND BEGAN TO SHAKE. WHILE THE VEHICLE WAS ON AN INCLINE, IT FAILED TO PROPERLY ACCELERATE AND STARTED TO SHAKE. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PENSKE CHEVROLET OF CERRITOS (18605 STUDEBAKER RD, CERRITOS, CA 90703 (562) 924-1676). BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755 (562) 492-1000) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 BUICK VERANO. ON SEVERAL OCCASIONS, WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO REED BUICK GMC (9550 NW PRAIRIE VIEW RD, KANSAS CITY, MO 64153, (816) 436-6300) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *LN

I HAVE HAD TO REPLACE THREE DIFFERENT WINDOW REGULATORS AND NOW I AM REPLACING THE FOUTH ONE. THE DRIVER'S WINDOW REGULATOR HAS BEEN REPLACED TWICE AND NOW I AM HAVING TO REPLACE THE WINDOW SWITCH. VERY COSTLY. I ALSO SAW A BUICK LIKE MINE AND THEY HAD THREE WINDOWS CLOSED WITH WOOD SHIMS. THIS HAS TO BE A KNOWN PROBLEM WITH THESE REGULATORS. WHO DO I SPEAK TO ABOUT THIS?

VEHICLE HAD RECALL 12212"A" PERFORMED IN OCT OF 2014 AT DELARSHIP, THIS RESULTS IN SOMETIMES IF NOT EVERY TIME OF A MIS-CALIBRATED BRAKE POSITION SENSOR. THE MIS-CALIBRATION RESULTS IN MY VEHICLE REQUIRING THE BRAKE PEDAL TO BE DEPRESSED ALMOST TO THE FLOOR BEFORE THE PARK POSITION DISENGAGEMENT SENSOR IS ACTIVATED. IT IS AT THIS POINT WHEN THE BRAKE LIGHTS ARE ACTIVATED. THIS EXTRA PEDAL TRAVEL RESULTS IN ME BEING ABLE TO COME TO A RAPID STOP FROM 85 MILES AN HOUR ON THE FREEWAY WITHOUT ANY REAR BRAKE LIGHTS ACTIVATING. THE BRAKE LIGHTS ARE NOT INTERMITTENT, THEY ACTIVATE EVERY TIME THE PEDAL IS PRESSED FAR ENOUGH, WHILE DRIVING THIS IS ONLY AT THE POINT WHEN ABS WOULD BE ACTIVATED UNDER EMERGENCY BRAKING. BUICK/GMC IS AWARE THIS IS THE CASE AND ISSUED RECALL 12212"B" ON OCT 11, 2016 WHICH READS: "THIS BULLITEN HAS BEEN REVISED TO INCLUDE A NOTE BEFORE STEP 4 OF THE SERVICE PROCEDURE. PLEASE DISCARD ALL COPIES OF BULLITEN 12212A." THE NOTE STATES: "THE BRAKE PEDAL POSITION SENSOR CALIBRATION MUST BE PERFORMED AFTER THE BRAKE PEDAL POSITION SENSOR,BCM,ECM, OR HPCM HAVE BEEN SERVICED." BUICK/GMC HAS NOT INFORMED DRIVERS UNDER THE ORIGINAL 12212A RECALL THAT THEIR BRAKE LIGHTS WILL NOT ACTIVATE BECAUSE OF THIS RECALL SERVICE AND HAVE REFUSED TO HONOR THIS NEWLY UPDATED PROCEDURE ON MY VEHICLE AND SHOWS AS "COMPLETE" ON NTHTSA WEBSITE. BOTTOM LINE THE ORIGINAL BOTCHED 12212A RESULTS IN BRAKE LIGHTS NOT ACTIVATING AND ANYONE THAT HAD 12212A DONE SHOULD GET 12212B NOTIFICATION AND RECALL COVERAGE.

TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE FROM THE PARK POSITION, THE GEAR SHIFTER FAILED. AFTER VARIOUS ATTEMPTS, THE GEAR WAS EVENTUALLY ABLE TO SHIFT INTO DRIVE. THE FAILURE RECURRED A TOTAL OF FOUR TIMES. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED. THE LOCAL DEALER (PERRY BUICK, 6633 E VIRGINIA BEACH BLVD, NORFOLK, VA, 23502, 757-828-5431) SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

DRIVING ALONG AT 8:30 PM ( DARKNESS) AND LOW BEAM HEADLIGHTS TURNED OFF. HIGH BEAMS WORKED, NO LOW BEAM. VERY DANGEROUS. I TRIED THE MANUAL SWITCHES AND COULD NOT GET THE LOW BEAMS TO TURN ON. HAD TO DRIVE WITH HIGH BEAMS TO GET HOME.

AS I AM DRIVING THE CARS AUTO LOCKS WILL SUDDENLY UNLOCK AND LOCK THEN THE CAR GOES INTO NEUTRAL, RPM'S GO UP, CAR SLOWS DOWN AND THE ENGINE REVS, IT LASTS FOR 30 SEC OR SO THEN GOES BACK INTO DRIVE. HAS DONE IT AT 25 MPH ALL THE WAY UP TO 70 MPH, HAPPENS INTERMITTENTLY NO RHYME OR REASON TO IT. VERY SCARY AND DANGEROUS, HAS HAPPENED 10-12 TIMES IN THE LAST YEAR, HAPPENED TWICE TODAY WHILE ON THE EXPRESSWAY, VERY SCARY. THE OTHER THING IT DOES IS IT WILL JERK, CHECK ENGINE LIGHT COMES ON, THINGS FLASH ON THE DASH, SERVICE STABILITRAC, PARK ASSIST OFF, TRACTION CONTROL OFF IT THEN WON'T SHIFT GEARS AND I HAVE TO STOP AND SHUT THE CAR OFF, CHECK ENGINE LIGHT STAYS ON FOR A DAY OR TWO. THESE ARE 2 SEPARATE ISSUES. HAVE HAD TO DEALER MULTIPLE TIMES, THEY SAY DON'T KNOW WHATS WRONG. THIS SEEMS TO BE AN ISSUE WITH 2010 ENCLAVES ACCORDING TO [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TAKATA RECALL. THE TRUCK SEEMS TO BE MESSING UP I REPLACED BATTERY AND IT WORKED FINE FOR ABOUT 3 WEEKS AND THEN IT STOPPED WORKING AGAIN, I CAN UNPLUG MY BATTERY AND PLUG IT BACK IN AND IT WILL WORK FINE FOR A LITTLE.

OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.