BUICK Complaints

2015 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO HILL START ASSIST ISSUE. *LD THE CONSUMER STATED THAT THE VEHICLE WOULD INVOLUNTARILY ROLL BACKWARDS. THE CONSUMER WAS UNSATISFIED WITH THE HILL START ASSIST SYSTEM. THE CONSUMER WAS ADVISED THE VEHICLE OPERATED AS DESIGNED. UPDATED 09/28/2017*JS

-DOOR LOCKS WON'T WORK WITH SWITCHES, KEY BOF, AND SOMETIMES MANUALLY. CAR HAD 49000 MILES AND WAS EIGHT YEARS OLD WHEN PROBLEM BEGAN. PROBLEM OCCURS WHILE DRIVING AND STATIONARY. DEALERSHIP ESTIMATE TO REPAIR IS $900. CONCERNED THAT WILL NOT BE ABLE TO EXIT VEHICLE IN A EMERGENCY SITUATION. -INTERIOR DISPLAY LIGHTING GOES DIM WHEN HEADLIGHTS COME ON. CAN NOT SEE SOME OF THE DISPLAYED INFORMATION DURING DAYLIGHT. DEALERSHIP SAID IT COULD NOT BE REPAIRED.

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RESPONSIBLE FOR THE FIRE SINCE THEY NEVER TOOK MY COVER OFF THEY WERE VERY AWARE OF THAT I CAN'T DO ANYTHING FOR THIS ISSUE I HAVE HAD 7 CLAIMS SINCE FIRST TIME CAR ON FIRE JAN 6 2016 AND CLAIM #11 CLAIM STORY FOR NHTSA CALLED EVERYONE I COULD EVEN MY LOCAL NEWS BUT NO ONE WILL HELP ME BECAUSE IT'S A FIGHT AGAINST GM IT'S SO WRONG NOT FAIR THAT THIS HAPPENS TO PEOPLE I DON'T WANT MONEY OR BIG DEAL I JUST WANT A CAR THAT DOESN'T CATCH FIRE EVERY YEAR I NEED HELP PLEASE !!! ALSO I WOULD LIKE MORE INFO ON WHAT CAMPAIGN MEANS FOR THE SITUATION !?

ELECTRICAL SYSTEMS CONTROLLED BY SIGNAL LEVER DO NOT WORK EXCEPT BY HOLDING LEVER IN CERTAIN POSITIONS: I.E. BRAKE LIGHTS, SIGNAL LEVER L UP, TURN SIGNALS SWITCH LEVER UP, HIGH BEAMS NO GO ETC. ALL THE TIME.

2003 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO HOLES, CORROSION AND A SPLIT BENCH DRIVERS SEAT. *LD THE CONSUMER STATED DUE TO THE LESABRE NOT PASSING INSPECTION IT WAS TRADED IN. THE CONSUMER PURCHASED A 2017 BUICK LACROSSE. THE LACROSSE'S BUCKET SEATS EXACERBATED THE CONSUMER'S PRE-EXISTING BACK PAIN. UPDATED 09/26/2017*JS

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

WHEN GARCIA BUICK IN SANTA FE NM DROVE MY CAR INTO THEIR SHOP THEY SAID THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR ALMOST RAN INTO A WALL. THEY TOLD ME THE PROBLEM WAS TRACED TO A MALFUNCTIONING CHECK VALVE IN THE POWER BRAKE BOSTER PUMP INLET PIPE ASSEMBLY P/N 20935438. THIS IS A TERRIBLE DESIGN AND A HUGE SAFTEY PROBLEM. THE LOSS OF A VACUUM ASSIST DEVICE SHOULD NEVER ALLOW THE BRAKE PEDAL TO GO TO FLOOR AND NOT STOP THE CAR.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT IT STALLED AGAIN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE AND EXHAUST CAM SOLENOID FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 48,800.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE IDLING, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE ALSO RECURRED AT VARIOUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT NOTICED A BURNING ODOR AND THAT THE TRUNK TEMPERATURE WAS VERY HOT. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

CHROME PEELING OFF INTERIOR DOOR HANDLES RESULTING IN SHARP EDGES THAT CAUSE DEEP CUTS ON MY PASSENGERS FINGERS AS WELL AS MINE.