BUICK Complaints

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TURN SIGNAL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

MY ENGINE HAS BEEN MISFIRING AND BUICK REFUSES TO FIX THE PROBLEM. IT IS UNSAFE TO DRIVE, JERKING, AND GETTING STUCK IN FIRST AND SECOND GEAR WHEN TRYING TO ACCELERATE. I HAVE BROUGHT IT IN TWICE TO HAVE IT FIXED WITH PROOF THAT THE ENGINE MALFUNCTION LIGHT IS ON, AND THEY SAID THERE IS NOTHING WRONG. I EMAILED THE MANAGER IN SERVICE, AND HE SAID THERE IS NOTHING HE CAN DO.

TL* THE CONTACT OWNS A 2006 BUICK RAINIER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT CALLED LUTHER BROOKDALE (6701 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, PHONE NUMBER: (763) 515-2412) AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WOULD BE AVAILABLE IN SIX TO EIGHT WEEKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V519000 (EXTERIOR LIGHTING) AND 14V404000 (VISIBILITY); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 BUICK ENCORE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BRAKED ON ITS OWN AND THE STABILITY TRACK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (GAINESVILLE BUICK GMC, 2101 NORTH MAIN STREET, GAINESVILLE, FL, 352-372-2583) WHERE A ROAD TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ACKNOWLEDGED THAT THERE WAS AN ISSUE THAT NEEDED TO BE INVESTIGATED. THE FAILURE MILEAGE WAS 1,200.

I'M WRITING ABOUT A CONCERN I HAVE REGARDING THE TRANSMISSION DESIGN FOR THE 2011 BUICK REGAL. I PURCHASED MY CAR FROM A REPUTABLE DEALER WITH A CLEAN CAR FAX IN 2014. THE CAR HAD ROUGHLY 45,000 MILES ON IT, AND EVERY BIT OF MAINTENANCE HAS BEEN PERFORMED AT THE APPROPRIATE INTERVALS SINCE I PURCHASED IT 3.5 YEARS AGO. DURING THE TIME THAT I'VE OWNED MY CAR, I HAVE PUT AN ADDITIONAL 30,000 MILES ON IT TOTAL. I HAVEN'T DRIVEN IT ON THE HIGHWAY SINCE JULY OF 2015, AND MY TRIPS ARE SHORTER THAN 4 MILES ONE WAY. ON MY WAY TO WORK A COUPLE OF WEEKS AGO, MY TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. I WAS ALMOST BROADSIDED TWICE, TURNING LEFT AROUND A ROUNDABOUT. I WAS DRIVING ROUGHLY 30MPH, AND WITHOUT WARNING IT LOST POWER. THE "CHECK ENGINE" LIGHT FLASHED, AND THE CAR STALLED TRYING TO SWITCH GEARS AS I ACCELERATED. WHEN I WENT TO PUT IT IN PARK, IT WILL SLIDE INTO REVERSE BUT DOESN'T MOVE IN ANY DIRECTION. I WAS FORCED TO PUSH IT UPHILL IN A PARKING GARAGE, SO MY TOW TRUCK DRIVER COULD COME AND TOW IT TO MY MECHANIC. I HAD IT TOWED TO MY MECHANIC, WHO INFORMED ME THAT THIS DESIGN HAS A FATAL DESIGN FLAW CAUSING THE TRANSMISSION TO FAIL. THE ENCLAVE HAS BEEN RECALLED AS WELL FOR EXACT SAME FAILURE. I THEN GOT A SECOND OPINION FROM HIS TRANSMISSION EXPERT, WHO WAS DUMBFOUNDED I WAS NEEDING TO REPLACE A TRANSMISSION IN A CAR THAT HAS ACCUMULATED 30,000 MILES TOTAL IN 4 YEARS TIME. BOTH MY MECHANIC AND MY TRANSMISSION EXPERT INFORMED ME THAT THE ENCLAVE HAD BEEN RECALLED FOR THE EXACT SAME FAILURE, AND THEY PERSONALLY KNEW OF BUICK REGAL OWNERS WHO HAD THEIR TRANSMISSIONS FAIL WITHOUT WARNING. IF I HAD BEEN GOING FASTER THAN 30MPH, OR BEEN ON THE HIGHWAY, IT COULD HAVE BEEN FATAL! I SPOKE WITH MY ATTORNEY, WHO ADVISED ME TO FILE COMPLAINTS WITH BUICK, THE FTC, AND THE NHTSA.

I WAS DRIVING ON A HIGHWAY AT 65MPH. ON A STRAIGHT PORTION OF THE ROAD THE ENGINE LIGHT CAME ON , THE ENGINE REVVED UP TO OVER 4000 RPM, THE POWER STEERING LOCKED UP, AND MANY OTHER LIGHTS CAME ON ON THE DASHBOARD DISPLAY. THIS WAS A VERY DANGEROUS SITUATION TRYING TO CONTROL THE CAR. I WAS FORCED TO SLOW DOWN AND WHEN I REACHED 40MPH THE POWER STEERING CAME BACK ON. THE ENGINE WAS STILL RUNNING OVER 4000 RPM. MOST OF THE DASHBOARD DISPLAY LIGHTS WENT OFF EXCEPT FOR THE CHECK ENGINE LIGHT. HAD TO DRIVE UNDER 40 MPH UNTIL I GOT HOME. WHILE THIS WAS HAPPENING MY ONSTAR SENT ME A NOTIFICATION THAT THERE WAS SOMETHING WRONG WITH MY TRANSMISSION. THE CAR WAS THEN TOWED TO THE GM DEALER. AT THE GM DEALER THEY COULD FIND NOTHING WRONG.THERE WERE NO ERROR CODES IN THE CARS COMPUTER.

TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO RESPOND. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 132,704.

MY VEHICLE STALLS RANDOMLY AT STOPS. IT HAS HAPPENED SEVERAL TIMES SINCE MY INITIAL REPORT. I TOOK THE CAR TO THE DEALERSHIP THE FIRST TIME IT HAPPENED AND THEY DID NOT FIND ANYTHING. FORTUNATELY THIS TIME WHEN IT HAPPENED, I WAS ABLE TO HOOK UP A HAND HELD COMPUTER TO THE CAR AND GOT THE CODE P1A6F WHICH IS FOR THE GENERATOR CONTROL MODULE. MY PROBLEM IS MY VIN NUMBER WAS NOT UNDER A RECALL WITH THIS EXACT PROBLEM FOR THE SAME YEAR AND MAKE VEHICLE CAMPAIGN 13136.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I NOTED THE EXACT SAME PROBLEM REPORTED ON THE NHTSA SITE FOR THIS SAME MAKE AND MODEL OF CAR. IT'S INCLUDED UNDER THE HEADING VEHICLE SPEED CONTROL. I JUST PURCHASED THIS CAR IN THE PAST MONTH AND NOW NOTICE THAT EACH TIME I TRY TO MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL MY FOOT CATCHES ON THE SIDE OF THE BRAKE PEDAL. IT SEEMS TO ME TO BE AN OBVIOUS SAFETY RISK IN THAT IT TAKES ANOTHER MOVEMENT OF MY FOOT TO GET IT ON THE BRAKE PEDAL SLOWING MY RESPONSE TO BRAKE. I FEAR THAT IF I NEED TO STOP QUICKLY, I WILL EITHER MISS THE BRAKE PEDAL OR WILL HAVE A DELAY IN REACHING IT WHICH COULD CAUSE A SERIOUS ACCIDENT IF BRAKING QUICKLY IS NECESSARY TO AVOID A CRASH. THIS HAPPENS EVERY TIME I MOVE MY FOOT FROM THE FOOT FEED TO THE BRAKE PEDAL!