BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LUCERNE- BESSEMER, AL
TAKATA RECALL AS I WAS DRIVING GOING TO PICK MY KIDS UP I NOTICED THAT MY CAR SEEMED LIKE IT DIDN'T WANT TO GO AS SOON AS I CAME TO A RED LIGHT I THOUGHT IT WOULD STOP BY THE TIME I HAD GOTTEN READY TO PULL OFF AS SOON AS I PRESSED THE GAS AND GOT READY TO MAKE MY TURN ON TO THE NEXT STREET THE LINE FROM MY TRANSMISSION POPPED OFF SO I PULLED TO THE SIDE OF THE ROAD TO TAKE A LOOK TO SEE WHAT WAS GOING ON AND ALL I SEEN WAS TRANSMISSION FLUID COMING FROM THE FRONT OF MY CAR.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- COUNCIL BLUFFS, IA
VARIOUS PROBLEMS WITH ELECTRICAL. HAD HARNESS REPLACED (COME TO FIND OUT ITS DUE TO WATER LEAK). AIR BAG SENSORS GO OFF AND ON SO YOU REALLY DON'T KNOW IF ITS WORKING OR NOT. ENGINE SHUTDOWN COMPLETELY AND NOW WHEN ITS STARTED THE ENGINE MAKES LOUD KNOCK. WAS TOLD POSSIBLE TIMING CHAIN. ONLY HAS 140,000.
Source: NHTSA WEB SITE -
2013 BUICK LACROSSE- ARNOLD, CA
WHEN IN A COASTING MODE(NO ACCELERATOR USE) CAR WILL APPLY BRAKING ALL ON ITS OWN AND WILL NOT RELEASE BRAKING TILL CAR COMES TO A FULL STOP. NO OBJECTS OR CARS ARE ANYWHERE IN FRONT OF THE CAR WHEN THIS HAPPENS. HAS HAPPENED TWICE WHILE GOING AROUND MEDIUM RADIUS CURVES IN THE ROAD. VERY DANGEROUS TO US AND THE OTHER CARS BEHIND US BECAUSE WE GET NO INDICATION THIS IS GOING TO HAPPEN. THIS HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME IS INDICATED BELOW.
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- PROVIDENCE, UT
DRIVING ON A FREEWAY SPEED POSTED 80MPH, 2009 BUICK ENCLAVE RPM'S BEGAN TO SHOOT FROM 2000 RPM TO 5000RPM WHEN PUSHING ON ACCELERATOR. FORWARD MOVEMENT CONTINUED FOR SHORT DISTANCE AT 2000 RPM. TRAFFIC WAS MERGING TO ONE LEFT LANE FOR CONSTRUCTION ON A BRIDGE. PULLED OFF TO THE RIGHT AND STOPPED. BEFORE ENTERING ONE LANE OF TRAFFIC OVER BRIDGE. AFTER PUTTING CAR IN PARK, I TRIED TO MOVE FORWARD IN DRIVE AND THEN REVERSE. THE TRANSMISSION WAS COMPLETELY GONE. IF I HAD ENTERED THAT BRIDGE WITH TRAFFIC PUSHED INTO ONE LANE IT COULD HAVE BEEN A DISASTER. CARS WERE ENTERING THAT BRIDGE AT AT LEAST 70 MPH. I FEEL THIS IS A VERY DANGEROUS SITUATION AND SEE THAT GM HAS EXTENDED THE WARRANTY ON THESE VEHICLE TRANSMISSIONS TO 120,000 MILES. I HAVE OWNED THE CAR SINCE 30 ,000 MILES AND HAVE BEEN THE ONLY DRIVER. I AM 68 YEARS OLD AND HAVE NEVER TOWED ANYTHING WITH IT. I BABY A CAR. THIS PART FAILURE IS VERY DANGEROUS. IF I HAD NOT PULLED OFF, I WOULD HAVE PUT MYSELF AND MANY OTHER MOTORISTS IN DANGER.
Source: NHTSA WEB SITE -
2017 BUICK ENVISION- TONAWANDA, NY
TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS TOO SMALL FOR HER FOOT. THE VEHICLE WAS TAKEN TO THE CAPPELLINO BUICK GMC DEALER LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221; (716) 650-4471 WHERE IT WAS CONFIRMED THAT THE ACCELERATOR PEDAL WAS TOO SMALL BUT THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 BUICK REGAL- NEW OXFORD, PA
ALL WINDOW COMPONENTS MOTORS AND REGULATORS HAVE BEEN DEFECTIVE IN ALL 4 DOORS BRAKE SHAKING TRANSMISSION SLIPPAGE
Source: NHTSA WEB SITE -
2011 BUICK REGAL- TOMS RIVER, NJ
VEHICLE WAS BEING DRIVEN OFF OF MAIN HIGHWAY INTO A SHOPPING CENTER PARKING LOT WHEN THE ENGINE SHUT OFF CAUSING THE VEHICLE TO LOSE POWER STEERING AND BRAKES. VEHICLE WOULD NOT RESTART AND NEEDED TO BE TOWED TO LESTER GLENN BUICK THAT NIGHT. THE NEXT DAY AFTER SITTING IN THE DEALERSHIP PARKING LOT, THE VEHICLE WAS ABLE TO START AND THE DEALERSHIP STATED THEY WERE"UNABLE TO DUPLICATE THE PROBLEM" AND FOUND NOTHING WRONG WITH THE VEHICLE. I PRESENTLY OWN TWO(2) 2011 BUICK REGAL AND BOTH HAVE EXPERIENCED THIS SAME PROBLEM WITH LOSS OF STEERING AND BRAKING. I HAVE CONTACTED G M NUMEROUS TIMES AND HAVE RECEIVED NO CALLS BACK FROM THEIR "SENIOR " ADVISER. HAVE ALSO READ ABOUT SIMILAR COMPLAINTS ON THE INTERNET WITH THESE VEHICLES. HOPEFULLY G M WILL ADDRESS THIS SERIOUS SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY HURT
Source: NHTSA WEB SITE -
2011 BUICK REGAL- TOMS RIVER, NJ
VEHICLE HAS 69,579 MILES. WHILE TURNING ONTO SIDE STREET OFF OF MAIN ROAD, ENGINE SHUT OFF CAUSING LOSS OF POWER STEERING AND BRAKES. VEHICLE WAS ABLE TO BE RESTARTED AFTER A MINUTE AND DRIVEN HOME. VEHICLE WAS TAKEN TO LESTER GLENN BUICK DEALERSHIP FOR THIS PROBLEM . THE DEALERSHIP WAS "UNABLE TO DUPLICATE THE PROBLEM" AND THERE WERE NO CODES SHOWING A PROBLEM. I WAS TOLD THAT THE ISSUE WAS THAT THE VEHICLE WAS 100 MILES OVERDUE FOR AND OIL CHANGE AND WAS A LITTLE LOW ON OIL. WHEN I QUESTIONED THIS I WAS TOLD IT IS A "SAFETY FEATURE" TO PROTECT THE ENGINE FROM DAMAGE BECAUSE OF LOW OIL. I ASKED IF IT WAS A "SAFETY FEATURE" THAN WHY WAS MY SON ABLE TO RESTART THE VEHICLE WITHIN A MINUTE. STILL HAVE NOT RECEIVED AN ANSWER. I HAVE MADE NUMEROUS CALLS TO G M ABOUT THIS ISSUE BUT ALL I HAVE GOTTEN WERE TWO CALLS TO MY HOUSE PHONE WHEN I WAS NOT HOME WHEN I SPECIFICALLY LEFT MY CELL PHONE NUMBER TO BE CALLED. I HAVE CALLED AN ADDITIONAL THREE TIMES AND LEFT A MESSAGE FOR A SENIOR ADJUSTER TO CALL ME BACK AND STILL HAVE NOT RECEIVED A RESPONSE. AS LUCK WOULD HAVE IT, I OWN TWO 2011 BUICK REGALS AND MY DAUGHTERS CAR IS EXPERIENCING THE SAME ISSUES, BUT THAT WILL BE LISTED AS ANOTHER COMPLAINT . APPEARS TO BE MULTIPLE ISSUES ON THE INTERNET WITH THIS SAME CONCERN, BUT NOTHING SEEMS TO GET DONE
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- FORT WORTH, TX
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS IDLING. WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS CHARGING. THE VEHICLE WAS TAKEN TO HILEY BUICK GMC (LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116 817-632-8800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LACROSSE- DETROIT, MI
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S WIRES WERE MADE WITH A SOY CHEMICAL THAT ATTRACTED RODENTS. THE FAILURE WAS EXPERIENCED TWICE. THE FIRST FAILURE OCCURRED AT THE AREA OF THE ENGINE WIRES, WHICH CAUSED THE ENGINE TO STALL. THE SECOND FAILURE OCCURRED AROUND THE BATTERY WIRES, WHICH CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (TELEGRAPH ROAD, REDFORD CHARTER, MI,48239 PHONE: (313) 531-7100) AND TAYLOR CHEVROLET (3801 TELEGRAPH ROAD, TAYLOR, MI 48180 PHONE: (734) 250-6220) FOR THE REPAIRS. THE ENGINE AND BATTERY WIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE