BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1994 BUICK PARK AVENUE
    - HALTOM CITY, TX

    AT 120K CAR BEGAN STALLING OUT (COMPLETELY) IN CITY TRAFFIC AT STOPS. CAR REQUIRED RE- STARTING. TOOK CAR TO A STATE EMISSION CONTROL & REPAIR SHOP STATING CAR DIES AT STOPS AND IS HARD TO START. THE SHOP RETAINED THE CAR FOR 3 WEEKS, GAVE ME A BILL FOR OVER $300 AND I HAD TO RETURN THE CAR 2 DAYS LATER AS CAR WAS NOT FIXED. AFTER A WEEK I GOT CAR AND BILL FOR $1124 STILL NOT FIXED AND TECHNICIAN SAYING CAR NEEDED PART THAT WAS NO LONGER AVAILABLE. CAR NOT FIXED NEEDING GM #12353309 WHICH IS IDENTIFIED AS A BOOST CONTROL SOLENOID; OR, PERHAPS A SUPERCHARGER BYPASS VALVE.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - WILMETTE, IL

    POWER LIFT GATE SUDDENLY FALLS. MOVES TO THE TOP AND THEN SIMPLY FALLS CLOSED, ON YOU. STATIONARY.

    Source: NHTSA WEB SITE
  • 2004 BUICK REGAL
    - ROSSVILLE, GA

    TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT TOOK THE VEHICLE THE DEALER (INTEGRITY DODGE LOCATED ON 6025 INTERNATIONAL DR, CHATTANOOGA, TN) FOR A RECALL REPAIR. THE TECHNICIAN REMOVED THE GRAY COVER GASKET FROM THE ENGINE AND INFORMED THE CONTACT THAT EVERYTHING WAS OK WITH THE ENGINE. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN TO WALMART FOR SERVICE, THE TECHNICIAN FOUND A LEAK COMING FROM THE TAP OF THE ENGINE COVER AND STATED THAT THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN A RECALL FOR THE ENGINE AND ENGINE COOLING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,284.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK ENCLAVE
    - EVERGREEN, CO

    TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALPINE BUICK GMC (8120 W TUFTS AVE, DENVER, CO 80123 (720) 746-2697), BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO ALPINE BUICK GMC SEVERAL TIMES. THE AIR BAG WARNING INDICATOR FAILURE WAS SERVICED, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT ALL PREVIOUS AIR BAG FAILURES WERE SERVICED PER A WARRANTY. THE WARRANTY EXPIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT ONLY OFFERED TO PAY FOR PART OF THE REPAIRS SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000...UPDATED 07/24/17 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCORE
    - MACOMB, MI

    I TOOK MY VEHICLE INTO THE SERRA DEALERSHIP IN WASHINGTON, MI ON 3/20/17 TO HAVE THE FRONTAL AIRBAG AND PRETENSIONER NON DEPOY SAFETY RECALL (16007) REPAIRED. ON, 6/15/17, I WAS IN A CAR ACCIDENT TRAVELING AT ROUGHLY 50 MPH AND MY AIRBAGS DID NOT DEPLOY. A FORD F-150 TURNED INTO ONCOMING TRAFFIC WITHOUT LOOKING CAUSING THE FRONT OF MY VEHICLE TO CRASH INTO THE SIDE OF HER TRUCK. THE OTHER DRIVER WAS ISSUED THE CITATION FROM THE POLICE. MY BUICK ENCORE IS MOST LIKELY TOTALED (AWAITING CONFIRMATION ON THAT).

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - NEW BALTIMORE, MI

    WE HAD JUST LEFT THE GROCERY STORE, MY WIFE WAS DRIVING, AND LESS THAN A MILE INTO OUR TRIP HOME SOMETHING FAILED BEHIND THE INSTRUMENT PANEL OF THE CAR THAT CAUSED HOT LIQUID (COOLANT?) TO POUR ONTO MY LOWER LEG AND FOOT IN THE PASSENGER SIDE FRONT FOOT WELL. THE VEHICLE HAD ONLY BEEN RUNNING FOR A COUPLE OF MINUTES AND THE COOLANT WASN'T AT ITS FULL OPERATING TEMPERATURE, SO THE BURN WAS NO WORSE THAN A COFFEE SPILL AND DIDN'T CAUSE SIGNIFICANT INJURY. IF THE VEHICLE HAD FULLY WARMED UP AND THE COOLANT WAS 200+ DEGREES, I WOULD HAVE BEEN BURNED VERY BADLY. I JUST WANT GM TO KNOW THAT THIS HAPPENED SO THAT MAYBE THEY CAN PUT SOMETHING IN PLACE TO PREVENT THIS BEFORE SOMEONE GETS SEVERELY BURNED .

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - HUMBLE, TX

    I HAVE MORE THEN ONE ISSUE. FIRST IMPORTANT ISSUE. WHILE DRIVING DOWN A STATE ROAD WITH A PEED LIMIT OF 50 AT 50 MPH. MY CAR LOST POWER CHECK ENGINE LIGHT CAME ON AND THE WARNING LIGHT SAYS ENGINE REDUCED POWER ALL ACCELERATION WAS LOST WAS ABLE TO DRIVE AT ABOUT 30 AND WAS CLOSE TO A REPAIR SHOP SO GOT THER THEY DIAGNOSED A THROTTLE SEAL. FIXED AND REPAIRED DECEMBER 30, 2016. 6/14/2017 WHILE DRIVING AT 35 MPH THE SAME THING HAPPENED AGAIN. I HAVE RETURNED TO THE SHOP AND DISCUSSED WITH GM SERVICE CENTER THEY SAY NO SPECIAL NOTICE ABOUT THIS ISSUE BUT I SEE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE IN FORUMS ON LINE. ISSUE 2. THE LIGHTS ON THE DASH SPEED, WARNING INFO, RADIO LIGHT DIM FOR NO REASON. ISSUE 3 DOOR LOCKS DO NOT WORK FROM KEY FOB OR INSIDE CAR HAVE TO WORK MANUALLY THE PASSENGER SIDE AIR BAG TURNS OFF EVEN WHEN SOME ONE IN THE SEAT. I HAVE HAD THIS REPAIRED ONCE BUT CONTINUES TO TO THIS

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - ORLAND PARK, IL

    THE POWER STEERING FAILS WHEN THE CAR IS NOT ACCELERATING. IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL AFTER BACKING UP OR FROM A COMPLETE STOP. I NEED TO REPLACE THE PUMP AND RACK AND PINION SYSTEM AS WELL AS GET THE SYSTEM FLUSHED DUE TO METAL SHAVINGS THAT HAVE SHEARED OFF OF A PART WITHIN THE SYSTEM. THE TOTAL REPAIR WILL COST APPROXIMATELY $2200.00.

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - HUDSON, WI

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A BROKEN NOSE, FRACTURED EYE SOCKETS, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS TOWED TO A YARD AND THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK PARK AVENUE
    - DYER, IN

    TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CHIME TWICE AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE LOST ACCELERATION AND A BURNING ODOR WAS PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (RICHIE'S AUTO REPAIR IN CHICAGO HEIGHTS, ILLINOIS) WHO DIAGNOSED THAT THE IGNITION MODULE AND A COIL WERE DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY CHRISTI ANSON CHEVROLET (9700 INDIANAPOLIS BOULEVARD HIGHLAND, INDIANA) FOR THE SAME FAILURE BACK ON SEPTEMBER 22, 2015 AND DECEMBER 15, 2012. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE