BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK ENCORE
    - CONROE, TX

    TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE THE VEHICLE WAS IDLING IN THE PARK POSITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - COVINGTON, OH

    TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS SOME SORT OF AN INTERNAL ELECTRICAL FAILURE WITH THE VEHICLE. THE RADIO AND THE BACK UP CAMERA FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO JOE JOHNSON CHEVROLET (1375 S MARKET ST, TROY, OH 45373, (937) 573-4252) FOR INSPECTION, BUT PROVIDED NO SPECIFIC TESTING AND DIAGNOSIS. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 08/24/17*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - PALM DESERT, CA

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COACHELLA VALLEY BUICK/GMC, INDU, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS PROGRAMMED BY THE MANUFACTURER. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK RAINIER
    - WYOMING, PA

    TAKATA RECALL. MY SERVICE AIRBAG LIGHT IS COMING AND ON AND GOING OFF FOR NO APPARENT REASON. REASON UNKNOWN. THIS IS HAPPENING WHILE THE SUV IS IN MOTION, IN DRIVE, ON HIGHWAYS AND SIDE ROADS TRAVELING ANYWHERE FROM 25MPH TO 65MPH. I AM GRAVELY CONCERNED FOR MY SAFETY AND THE SAFETY OF MY PASSENGERS. I CANNOT RISK ANYTHING HAPPENING, THERE ARE CHILDREN INVOLVED. I WENT TO THE GM RECALL WEBSITE AND ENTERED MY VIN# AND MY PARTICULAR MAKE/MODEL/YEAR IS NOT ON THE RECALL LIST AND I AM REQUESTING THAT IT BE ADDED FOR THOSE OF US WHO OWN THEM. PLEASE RESPOND, I AM VERY CONCERNED.

    Source: NHTSA WEB SITE
  • 2006 BUICK RAINIER
    - WYOMING, PA

    TAKATA RECALL. "SERVICE AIRBAGS" MESSAGE KEEPS POPPING UP. I AM CONCERNED FOR THE SAFETY OF MYSELF AND PASSENGERS. THIS IS HAPPENING WHILE DRIVING, VEHICLE IN MOTION, IN DRIVE ON THE HIGHWAY AND BACK ROADS. THE MESSAGE COMES ON AND GOES OFF SPORADICALLY FOR NO APPARENT REASON. I CHECKED MY VIN# ON THE GM WEBSITE/RECALL LIST BUT MY PARTICULAR MAKE/MODEL/YEAR IS NOT ON THE RECALL LIST. I HAVE CONCERN FOR THE SAFETY OF MYSELF AND PASSENGERS. THE CAUSE IS UNKNOWN. THE SERVICE AIRBAG MESSAGE HAS BEEN COMING ON FOR THE LAST 2 DAYS.

    Source: NHTSA WEB SITE
  • 2005 BUICK TERRAZA
    - ATWATER, CA

    TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL AND BRAKE PEDAL SEIZED. ALSO, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FIRE HYDRANT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (RON SMITH BUICK GMC 1900 AUTO CENTER DRIVE, MERCED, CA 95340), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - BEAVER, PA

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND STALLING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WRIGHT CHEVROLET BUICK WHERE IT WAS DIAGNOSED THAT THE BALANCED CHAIN WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND EXPLAINED THAT THE REMEDY WOULD BE AT THE CONTACT'S EXPENSE. IF A RECALL OCCURRED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - TRUMANN, AR

    I AM A WIDOW LIVING ALONE ON A FIXED INCOME. I HAVE LESS THAN 80,000 MILES ON MY VEHICLE. LONG STORY SHORT. VEHICLE WOULDN'T START - HAD IT TOWED TO SHOP - THEY PUT IT ON MACHINE - SHOWED FUEL PUMP WAS OUT - PUT IN A NEW RELAY, FUEL PUMP, ETC. DID NOT SOLVE PROBLEM. FOUND LATER THAT FUEL BOX, RELAY FRIED, PARTIALLY MELTED AREA ON FUSE BOX . FIRE HAZARD. ENDING UP PAYING OVER $1000 FOR REPAIRS. HAVE BEEN TOLD REPEATEDLY THAT THIS HAS BEEN AN ISSUE WITH THIS TYPE CAR AND THERE HAVE BEEN NO RECALLS. ALSO TOLD THAT PROBABLY WILL HAPPEN AGAIN. I CANNOT AFFORD THIS. PLEASE HELP. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS. WHY DOESN'T SOMEONE DO SOMETHING ABOUT THIS DANGEROUS AND EXPENSIVE ISSUE.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - MT LAUREL, NJ

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO STOP. THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, THE INSTRUMENT PANEL FAILED TO REMAIN ILLUMINATED IN ORDER FOR THE CONTACT TO VIEW NECESSARY INFORMATION WHILE DRIVING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE RECEIVED THE AFTERMARKET SEAT COVERING INDICATED IN NHTSA CAMPAIGN NUMBER: 06V417000 (AIR BAGS). THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE COVERING TO BE REPLACED DESPITE THE MANUFACTURER ASSURING THEM IT WAS THE SAME MATERIAL USED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE HUB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT RECEIVED A SECOND REPAIR FOR THE ABS AND INSTRUMENT PANEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK ENCLAVE
    - PORT ARTHUR, TX

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE