BUICK Complaints

I RECEIVED A LETTER DATED NOVEMBER 2015 THAT THERE COULD BE A DEFECT IN MY THROTTLE POSITION SENSOR. THE SYMPTOMS WERE THAT THE CAR RAN ROUGH, REDUCED POWER, ENGINE LIGHT, ETC. AS SOON AS I RECEIVED THIS LETTER, AND WHILE MY CAR WAS STILL UNDER FACTORY WARRANTY, I TOOK THE CAR IN TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH MY VEHICLE. THERE WAS BUT I CONTINUED TO DRIVE. I THEN MADE SEVERAL OTHER CALLS TO GM UNTIL FINALLY THE CAR BEGAN TO REALLY SHOW SINGS OF A MALFUNCTION. IT IS STALLING WHILE DRIVING DOWN THE ROAD. IT LUNGES FORWARD WITH GREAT FORCE NEARLY SENDING MY DAUGHTER AND I THROUGH A STORE FRONT WINDOW. THEN IT JUST STARTED STALLING EVERY COUPLE FEET. ALL OF THE SYMPTOMS POINTED TO THE THROTTLE POSITION SENSOR. I WENT TO AUTO ZONE AND O'REILLEYS AND THEY BOTH CAME UP WITH THE SAME CODES P0420 AND P0301 WHICH LEADS TO THE THROTTLE POSITION SENSOR BUT THE DEALERSHIP SAID IF A SPECIFIC CODE DIDN'T COME UP, THEN IT WOULDN'T BE COVERED. OF COURSE THEY SAID THE CODE DIDN'T COME UP AND THAT I WOULD OWE THEM FOR THE DIAGNOSTIC PLUS THEY TOLD ME IT WAS LUNGING FORWARD BECAUSE OF THE OIL LEVEL. NOW I'M NOT A MECHANIC NOR A BRAIN SURGEON BUT I CERTAINLY DO KNOW THAT LOW OIL LEVELS WILL NOT CAUSE A CAR TO LUNGE FORWARD. I ASKED THE MANAGER AT BALLAS IF HE WAS "JUST GOING TO LET ME WALK OUT OF THERE WITH A DANGEROUS VEHICLE" AND HE SAID "THERE IS NOTHING I CAN DO". I'VE SEEN OTHER COMPLAINTS ON LINE WITH THE SAME PROBLEM. I PAID $144 FOR THEM TO DO ABSOLUTELY NOTHING TO MY CAR. IF IT WERE LOW ON OIL, WHY DIDN'T THEY JUST ADD OIL. NO, THEY PERFORMED A WHOLE OIL CHANGE WHICH I JUST HAD DONE LESS THAN A MONTH AGO. THEY KEPT SAYING "WELL, YOU DIDN'T BRING IT HERE, YOU WENT SOMEWHERE ELSE" SO? GM NEEDS TO RECALL THIS PART AND MAKE THEIR DEALERSHIPS REPLACE IT NO QUESTIONS ASKED BEFORE SOMEONE GETS KILLED.

WE HAVE REPLACED 3 WHEEL BEARINGS IN THE 7 YEARS WE HAVE OWNED THIS CAR. SEEMS LIKE A LOT.

CAR COMPUTER IS SUCEPTIBLE TO HACKING AND REPROGRAMMING WHILE DRIVING SUSPENSION IS LOWERED OR RAISED ENGINE LOOSES POWER WHOLE CAR COMPONENTS RATTLE OR RADIO BASS LOUD WHILE DRIVING TRANSMISSION DOESNT SHIFT TO CORRECT GEAR STUCK ON SECOND OR THIRD AND GEAR SHIFT KNOB POPS UP WHILE DRIVING DEALER SAYS IS NORMAL BRAKES LOOSE PRESSURE TAKING LONG TO COMPLETE STOP ENGINE SHAKES WHILE IN MOTION OR IDLE RADIO AND OTHER COMPONENTS APPS TRACTION ABS DISABLED HACKED OR CONTROLLED WIRELESS/BT

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE BUICK OF ARLINGTON DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE'S MILEAGE EXCEEDED THE REQUIRED MILEAGE, THE VEHICLE WOULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

A METALLIC KNOCKING OR THUMPING NOISE SEEMINGLY LOCATED AROUND RIGHT FRONT OF CAR WHEN MOVING, INTERMITTENTLY.

THE CAR WAS PARKED AND WOULD NOT START HAD IT TOWED TO A REPAIR SHOP. THE REPAIR SHOP FOUND THE FUEL RELAY HAD OVER HEATED AND MELTED THE FUSE PANEL UNDER THE BACK SEAT. I DID SOME RESEARCH ONLINE AND FOUND ON REPAIR PAL THAT 105 OTHER PEOPLE HAD THE SAME PROBLEMS. EBAY SELLER HAS SOLD 1264 FUSE BOXES LIKE THIS ANOTHER EBAY SELLER SOLD 275 FUSE BLOCKS FOR BUICK AND GM CARS. DID SOME MORE RESEARCH FOUND PROBLEMS BACK TO 1996 2006-2011 BUICK LUCERNE'S HAD ISSUES.

I WAS DRIVING MY VEHICLE AND A BUNCH OF A.C. COOLANT CAME OUT ALL AT ONE TIME AND WENT INTO MY EYES WHILE I WAS DRIVING. NOW MY A.C. WON'T WORK. MY HUSBAND HAS TRIED TO PUT MORE FREON IN BUT IT KEEPS DOING THE SAME THING. WE TOOK IT TO A REPAIR SHOP AND THERE ARE NO CRACKS OR LEAKS HOWEVER THEY SAID THE EVAPORATOR CORE WAS THE PROBLEM. APPARENTLY THEY SEE TONS OF THESE ISSUES WITH THESE MODELS AND YEARS OF VEHICLES AND THEY ALL HAVE LOW MILES ON THEM WHEN IT HAPPENS SO I GUESS OURS JUST FAILED LATER THAN OTHERS. HE SAID THERE SHOULD BE A RECALL WITH AS MANY AS THERE ARE AND TO REPORT IT HERE. ALSO I WOULD LIKE TO ADD THAT THIS VEHICLE HAS HAD A SIGNIFICANT AMOUNT OF RECALLS AND SHOULD BE CONSIDERED A LEMON. GM HAS HAD NOTHING BUT RECALLS WITH THEIR ENCLAVES, ACADIAS AND SATURNS IN THE YEARS 2008-2010 MODELS AND ALL OF THESE MODELS HAVE THE EVAPORATOR ISSUE! THE COST TO FIX THIS IS $2,000!!! THE EVAPORATOR SHOULD NOT BE GOING OUT ON A VEHICLE LIKE THIS.

1. THE VEHICLE ROLL BACKWARDS IN UNPREDICTABLE WAYS EVEN ON SMALL INCLINES WHEN FOOT IS TAKEN OFF THE BRAKES. AT TIMES VEHICLE WILL GO FORWARD AND AT OTHER TIMES IT WILL ROLL BACK ON THE EXACT SLOPE. WE WERE TOLD BY BUICK DEALERS THAT THE MANUFACTURER DOES NOT SEE THIS AS AN ISSUE. HOWEVER, BOTH MY WIFE AND I HAVE BEEN STARTLED ON SEVERAL OCCASIONS IN WAYS THAT WE HAVE NEVER EXPERIENCED BEFORE. WE CONSIDER OURSELVES TO BE VERY SAFE DRIVERS AN HAVE BEEN DRIVING FOR OVER 20 YEARS IN THE US WITH NO ACCIDENT CLAIMS. NONE OF THE VEHICLES WE HAVE OWNED OR DRIVEN HAD BEEN THIS DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS, WE HAVE COME CLOSE TO HITTING STOPPED VEHICLES BEHIND US AT TRAFFIC SIGNALS. 2. IN ADDITION, REAR VISIBILITY THROUGH THE SMALL WINDOWS IS CHALLENGING WHICH IS FURTHER OBSTRUCTED BY COLUMNS. 3. ALSO, REAR VISIBILITY THROUGH THE REAR VIEW CAMERA IS POOR UNDER NORMAL DAYLIGHT CONDITIONS DUE TO THE POOR RESOLUTION. AS A RESULT OF THE ABOVE POINTS, IT'S VERY UNNERVING WHEN ONE IS CAUGHT ON THE DRIVER SEAT WITH THE VEHICLE MOVING BACKWARDS UNEXPECTEDLY. FINALLY, THE INEVITABLE HAPPENED. THE VEHICLE MET WITH AN ACCIDENT AS A RESULT OF THIS. THE VEHICLE WHICH USUALLY GOES FORWARD WITH FEET OFF ACCELERATOR ON A MILD SLOPED DRIVEWAY IN FRONT OF OUR HOUSE, ROLLED BACKWARDS IN THIS PARTICULAR INSTANCE. THE STARTLED DRIVER ERRED ON THE SIDE OF SAFETY BY PRESSING THE GAS PEDAL TO MOVE THE VEHICLE FORWARD SINCE THERE WERE CHILDREN PLAYING AROUND. HOWEVER, WITH LIMITED ROOM TO MANEUVER, THE VEHICLE ENDED UP HITTING OUR GARAGE DOOR. THE REPAIR HAS BEEN ESTIMATED AT $6000 +. $1500 FOR THE GARAGE DOOR. WE FIRMLY BELIEVE THIS IS A DIRECT RESULT OF THE VEHICLE OPERATIONAL DESIGN. IT HAS NOTHING TO DO WITH OUR DRIVING. WE HAVE NOT HAD A SINGLE INCIDENT IN 20 YEARS OF DRIVING WITH ANY OF THE CARS WE OWNED OR RENTED.

TL* THE CONTACT OWNS A 2005 BUICK RAINIER. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MODERN CHEVROLET LOCATED AT 5955 UNIVERSITY PKWY WINSTON-SALEM, NORTH CAROLINA 27105) WHERE IT WAS DIAGNOSED THAT THE LOW BEAM MODULE FAILED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT NHTSA DETERMINED WHICH VEHICLES TO INCLUDE IN RECALLS AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 53,800. UPDATED 09/01/17*LJ *CN

DIFFICULTY TURNING WHEEL- POWER STEERING FEELS LIKE IT IS FAILING AND MAY NOT MAKE COMPLETE TURN. WHEEL BECOMES STIFF AND DIFFICULT TO TURN.