BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK REGAL- WARREN, MI
MY CAR STALLED WHILE DRIVING HOME FROM WORK ON THE FREEWAY, ALMOST CAUSING ME TO GET HIT BY THE CAR BEHIND ME. THE CAR HAD BEEN RUNNING FINE, THERE WERE NO INDICATOR/WARNING LIGHTS FLASHING ON MY DASH PRIOR TO THIS. I AND IT TOWED TO A MECHANIC CLOSE BY AND HE TOLD ME IT LOOKS LIKE THE TIMING CHAIN HAD BROKE. I BOUGHT THIS AS A CERTIFIED CAR AND HAVE ALWAYS HAD THE OIL CHANGED AS SOON AS THE VEHICLE INFORMATION LAMP INDICATED IT WAS DUE.
Source: NHTSA WEB SITE -
2016 BUICK ENVISION- VAIL, AZ
2 HOURS AFTER SUNRISE OR 2 HOURS BEFORE SUNSET, IF DRIVING ON A SUNNY DAY AND DRIVE INTO TREE SHADOWS, BOTH THE INSTRUMENT PANEL AND THE INTELLILINK SYSTEM DISPLAYS GO COMPLETELY DARK. THIS IS WITH NO EXTERNAL LIGHTS ON (WHY SHOULD THEY BE ON A BRIGHT SUNNY MORNING OR EVENING?). RETURNING TO SUNLIT STRETCHES DO NOT MAKE THE PANELS GO BRIGHT AGAIN. YOU HAVE TO TURN OFF THE IGNITION AND RESTART THE CAR TO BRING THE PANELS BACK TO DAYLIGHT INTENSITY. YOU HAVE TO STARE AT THE DARK PANELS FOR 5 SECONDS TO SEE IF YOU CAN READ ANYTHING, WHICH YOU CANNOT, AND THIS IS MAKING FOR EYES-OFF-THE-ROAD-TIME VERY DANGEROUS. MADE A SERVICE APPOINTMENT 2/22, BUT ONLY THE SALESMAN AND SERVICE WRITER LOOKED AT CAR IN THE SERVICE LANE AND STATED NOTHING WRONG. THE CAR DID NOT ENTER THE SERVICE BAYS AT ALL, BUT ONLY 1 SERVICE REQUESTED SO FAR.THIS PROBLEM HAS HAPPENED 3 TIMES; 2/22, 4/16, AND 5/11/17. I SAW ON A BUICK ENVISION TROUBLE WEB PAGE WHERE 1 PERSON WITH SAME PROBLEM SAID THEY FOUND A SERVICE BULLETIN FOR THIS, BUT NO REFERENCE TO WHERE THEY FOUND IT OR THE BULLETIN ITSELF. I AM STILL LOOKING AND AM GOING TO MAKE ANOTHER SERVICE APPOINTMENT, BUT IN PERSON THIS TIME AND NOT VIA THE DEALER'S WEB PAGE. THIS IS A DANGEROUS DRIVING SITUATION.
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- WATERLOO, IA
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND SMOKE. AFTER THE HOOD WAS OPENED, THE CONTACT NOTICED LEAKING ON THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT REPLACED THE GASKET. THE MANUFACTURER STATED THAT DUE TO THE VEHICLE NOT BEING MANUFACTURED AT THE SAME PLANT AS THE DEFECTIVE VEHICLES, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. UPDATED 08/31/17*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- ROSEVILLE, MI
TL* THE CONTACT OWNED A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLAMPS INDEPENDENTLY FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED APPROXIMATELY FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOW BEAM HEADLAMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 07/13/17*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LUCERNE- WEST MIFFLIN, PA
WHILE VEHICLE WAS IN MOTION ON A CITY STREET,APPROXIMATELY 5 DAYS AGO AND ALSO 1 MONTH PRIOR TO THIS IT UNEXPECTEDLY REDUCED POWER AND WITHIN 5 SECONDS COMPLETELY SHUT DOWN THE VEHICLE!IF I WAS ON A PARKWAY OR INTERSTATE WHEN THIS OCCURRED IT COULD HAVE RESULTED IN A SERIOUS CRASH.MY WIFE WILL NO LONGER DRIVE THIS CAR FOR FEAR IT WILL CAUSE A TERRIBLE OR FATAL ACCIDENT.THE VEHICLES DASH READ "STARTING DISABLED"SERVICE THROTTLE!TOOK IT TO THE LOCAL DEALER FOR EVALUATION AND THEY COULD NOT FIND A SOLUTION.THIS A VERY SERIOUS SAFETY ISSUE THAT NEEDS CORRECTED BEFORE SOMEONE IS INJURED OR KILLED.THIS CAR ONLY HAS 36K MILES ON IT.
Source: NHTSA WEB SITE -
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2008 BUICK LACROSSE- OXFORD, MI
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. ACCORDING TO MY ONLINE RESEARCH THIS SEEMS TO BE VERY COMMON ON THE 2008 LACROSSE.
Source: NHTSA WEB SITE -
2006 BUICK RENDEZVOUS- JACKSON, MS
VEHICLE SHUTS DOWN WHILE DRIVING WITHOUT WARNING, AND IT CAN ONLY BE STARTED BY MOVING THE FUSE BOX WIRING AROUND. NOT SURE WHAT ELSE TO DO ABOUT THIS PROBLEM. MECHANICS ARE UNABLE TO HELP OR DIAGNOSE THIS PROBLEM.
Source: NHTSA WEB SITE -
2006 BUICK RAINIER- MELBOURNE, FL
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. AFTER PARKING THE VEHICLE, THE FRONT DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER DOOR. THE VEHICLE WAS TAKEN TO A DEALER AND THE HANDLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- PACE, FL
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE CONTACT WAS NOT GIVEN A CAUSE FOR THE DEPLOYMENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK REGAL- SPRING CITY, UT
IGNITION SWITCH IS FAILING, CAUSING STALLS, AND FLASHING WARNING LIGHTS. WARNING LIGHTS CAME ON FOR JUST A SECOND OR 2 TODAY WHILE I WAS DRIVING AT HIGHWAY SPEED. IT STOPPED AT A STOP LIGHT AND I HAD TO START IT. IT KILLED IN A GARAGE, TURNING OFF THE HIGHWAY INTO A DRIVEWAY, AND SO ON. EVIDENTLY THIS IS A PROBLEM IN GM CARS.
Source: NHTSA WEB SITE