BUICK Complaints

LOW BEAM LIGHTS KEEP GOING OUT. WE REPLACED THE BULBS ON THE DRIVER SIDE SEVERAL TIMES IT WOULD WORK FOR 1 HOUR TO 2 MONTHS THEN IT WOULD GO OUT AGAIN. NOW I HAVE NO LOW BEAM LIGHTS AT ALL. REPLACED THE DIMMER SWITCH AND IT DID NOT HELP.

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, AN 18 WHEELER TRUCK MERGED OVER AND SMASHED THE CONTACT'S VEHICLE AND ANOTHER VEHICLE INTO THE METAL GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HEAD INJURY, BACK PAINS, AND LEG PAINS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND THE INSURANCE COMPANY TOWED THE VEHICLE. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. A DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO AIR BAG RECALL. THE CONTACT WAS TO REACH OUT TO THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE POWER BACK DOOR"HATCH" SLAMS SHUT AFTER OPENING. BE THE POWER ON OR OFF. SOMETIMES IT WILL STAY OPEN OTHER TIMES IT SLAMS SHUT. IT DOESN'T MATTER EVEN IF YOU ARE STANDING THERE. IT HAS SLAMMED SEVERAL TIMES ON MY CHILDRENS' HEADS. I EMAILED BUICK BUT THEY STATED MY CAR WAS NOT INVOLVED IN THE RECALL BUT THIS IS OBVIOUSLY THE SAME PROBLEM THE OTHER 2012 BUICK ENCLAVES WERE HAVING.

PCM HAS BEEN CAUSING PROBLEMS. I FIRST LOST MY SPEEDOMETER WITH NO IDEA HOW TO FIX IT. INTERMITTENT GAS GAGE PROBLEMS, AND NOW VEHICLE CUTS OUT WHILE DRIVING. MECHANIC HAS RULED OUT PLUGS AND WIRES, COILS, IGNITION CONTROL AND MORE. NOW, I MUST GO TO THE DEALERSHIP WITH IT. THIS RECALL IS LISTED ON 2004

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. ON SEVERAL OCCASIONS, THE CONTACT APPLIED THE BRAKE PEDAL TO ENGAGE THE PUSH BUTTON START, BUT THERE WAS NO RESPONSE. THE DEALER WAS UNABLE TO REPLICATE THE FAILURE. A SECOND DEALER INDICATED THAT THEY REPLACED THE KEY FOB BATTERY, BUT THE REPAIR WAS NOT A SOLUTION TO PREVENT THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE CONTACT HAD NO REMEDY FROM THE MANUFACTURER PERTAINING TO THE BRAKE SYSTEM WITH THE PUSH BUTTON START FEATURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. ...UPDATED 06/14/17 *BF *AS

I PURCHASE THIS VEHICLE USED FROM HENNESSEY BUICK DEALERSHIP 9 MONTHS AGO AS CERTIFIED USED CAR. MAY 4 TRAVELING ON INTERSTATE 75 NORTH, AT SIXTY FIVE MILES PER HOUR/THE TRANSMISSION GIVE A LOUD BAND SOUND AND THE CAR STOPPED IN MIDDLE OF HIGHWAY. WITH TRAFFIC TRAVELING BOTH WAYS. THE DRIVE TRAIN STOP PULLING. HAD CAR TOWED BACK TO HENNESSEY AND WAS TOLD THAT THE TRANSMISSION BLEW UP ALONG WITH THE ENGINES THIS CAR COST ME $ 32, AND I BELIEVE THAT GANG SHOULD REPLACE THIS CAR BECAUSE I FEEL LIKE THE VEHICLE WAS UNSAFE AND CAUSED GREAT DANGER TO ME. PLEASE INVESTIGATE THIS MATTER FOR ME, I DO NOT HAVE A PHOTO TO UP LOAD OF THIS INCIDENT. MY NUMBER IS: [XXX]. [XXX] AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

THE AIR BAG MALFUNCTION WARNING LIGHT BLINKS AND THEN REMAINS ON WHEN THE IGNITION IS TURNED ON AND WHEN DRIVING REGARDLESS OF SPEED. THIS CONDITION HAS RESULTED IN THE REPLACING OF THE RELEVANT PART TWICE SINCE I PURCHASED THIS VEHICLE IN 2009 ONCE UNDER WARRANTY AND ONCE OUT OF WARRANTY. THIS RECURRING PROBLEM COMPROMISES THE OPERATION OF THE AIR BAGS IN THE EVENT OF AN ACCIDENT. THE AIR BAGS IN THIS VEHICLE HAVE NEVER BEEN DEPLOYED SINCE IT HAS BEEN ACCIDENT FREE SINCE PURCHASED NEW.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN WITHOUT WARNING. THE CONTACT ROLLED DOWN THE DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE DEALER MENTIONED THAT THE ESTIMATED COST FOR THE REPAIR WAS $700. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRE PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE TIRE BEGAN TO LEAK. THE CONTACT HAD THE VEHICLE REPAIRED A SECOND TIME. THE FAILURE RECURRED TO THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PEELING OF THE CHROME ON THE RIMS CAUSED THE FAILURE, INCLUDING THE FAILED VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,800. UPDATED 07/12/17*LJ *AS