BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 BUICK VERANO
    - INTERLACHENS, FL

    TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK VERANO
    - DALLAS, TX

    TL* THE CONTACT OWNS A 2015 BUICK VERANO. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE THEFT DEVICE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER WAS CHARGING $596 FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - SPRING VALLEY, IL

    2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO FAULTY DIRECT IGNITION HIGH PRESSURE FUEL PUMP. *LD THE CONSUMER STATED HE WAS ADVISED THAT HIS VEHICLE HAD THE SAME IGNITION HIGH PRESSURE FUEL PUMP THAT RESULTED IN A RECALL FOR GMC VEHICLES. THE CONSUMER BELIEVED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 05/03/2017*JS

    Source: CONSUMER LETTER
  • 2004 BUICK RAINIER
    - PITTSBURGH, PA

    I'VE BEEN HAVING SPORADIC FLICKERING LOW BEAM ISSUES WITH THIS CAR SINCE I BOUGHT IT, AND HAVE SPENT UNTOLD HOURS AND TIME TRYING TO FIGURE IT OUT INCLUDING TAKING IT TO THE DEALER. (I WORK NIGHTS.) LAST WEEK THE LOW BEAMS FAILED ON THE WAY HOME FROM WORK AT MIDNIGHT. RESEARCHED IT, AND FINALLY SAW THE RECALL FOR GMS AND SUBSEQUENTLY AN AP STORY ABOUT WIDENING THE RECALL THAT WAS DATED APRIL 29. (I WORK AT A NEWSPAPER AND SAW THE WIRE STORY). I BOUGHT AND REPLACED THE MODULE MYSELF LAST WEEK, AND THINGS ARE WORKING WELL NOW AND SEEM TO BE FIXED. HOWEVER, THE DEALER INFORMS ME THAT THIS CAR HAS NOT BEEN INCLUDED IN THE GM RECALL FOR FAILING HEADLIGHT MODULES, SO I CAN NOT GET MY MONEY BACK FOR THE MODULE. THIS MAKE AND YEAR MODEL SHOULD BE ADDED TO THE RECALL. PLEASE BE AWARE THAT OTHER MODELS AND YEARS THAN HAVE BEEN RECENTLY RECALLED, ARE HAVING THIS ISSUE. IT TRULY IS A SAFETY ISSUE AND UP UNTIL LAST WEEK, I WAS ALWAYS WONDERING WHEN MY HEADLIGHTS WOULD FAIL. NOT A NICE FEELING WHEN YOU WORK NIGHTS.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - KING, NC

    MY 2010 BUICK BLEW A PUFF OF WHITE SMOKE AND THEN LOST POWER ON A BUSY STREET WITH MY WIFE AND KIDS IN THE CAR. LUCKILY MY WIFE MANAGED TO GET IT PULLED OFF THE SIDE OF THE ROAD WITHOUT BEING HIT BY OTHER CARS. A GM MECHANIC REPLACED ONE INJECTOR AT $510.00 AND SAID WE WERE GOOD TO GO. THE CHECK ENGINE LIGHT CAME ON 2 DAYS LATER AND THAT CODE SHOWED THE TIMING CHAIN. NOW, THE BUICK DEALERSHIP WANTS $3000.00 TO PUT A NEW TIMING CHAIN IN IT. $3000.00 IS ONLY IF THERE IS NOTHING ELSE WRONG!!! WHY IS THIS PROBLEM NOT A MANUFACTURE RECALL?!

    Source: NHTSA WEB SITE
  • 2010 BUICK LUCERNE
    - CARENCRO, LA

    TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED. THE RELAY WAS REPLACED THREE ADDITIONAL TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCORE
    - CAPE CORAL, FL

    2014 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE FRONT PASSENGER SEAT AIRBAG FEATURE. *LD UPDATED 05/1/2017*JS

    Source: CONSUMER LETTER
  • 2010 BUICK LACROSSE
    - CHICAGO, IL

    THE ENGINE FAN WOULD COME ON AFTER DRIVING THE CAR FOR A COUPLE DAYS, FINALLY WHILE DRIVING THE CAR THE ENGINE LIGHT CAME ON AND THE CAR STARTED RUNNING ON REDUCED POWER AND THE CAR OVERHEATED. A LEAK WAS FOUND IN A HOSE AND WAS REPLACED BUT YET THE CAR STILL CONTINUES TO OVERHEAT RAPIDLY.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - OCKLAWAHA,, FL

    FUEL PUMP RELAY BURNED OUT TWICE. SCORCH MARKS FROM SERIOUS OVERHEAT POSSIBLY FIRE ON BOTTOM OF REAR SEAT. CAR STOPS IN MIDDLE OF ROAD WHEN FUEL PUMP RELAY APPEARS TO POP LOOSE SHUTTING OFF FUEL TO ENGINE. HAVE TO PRESS AND WIGGLE RELAY TO RESTART CAR. POSSIBLE BAD CONNECTION IN FUSE BOX UNDER REAR SEAT.. RECOMMEND MAKING MANUFACTURERS BE PROHIBITED FROM INSTALLING BATTERIES AND ELECTRICAL FUSE BOX FROM INSIDE PASSENGER COMPARTMENT. HIGH FIRE HAZARD IN CASE OF ACCIDENT!!!

    Source: NHTSA WEB SITE
  • 1999 BUICK LESABRE
    - ST.LOUIS, MO

    TL* THE CONTACT OWNS A 1999 BUICK LESABRE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. AFTER THE REPAIR, THE FAILURE PERSISTED AND A STRONG FUEL ODOR WAS PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE