BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 BUICK REGAL- MIDDLETOWN, DE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. WHILE DRIVING SLOW SPEEDS, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 06/21/17*LJ *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- HARRISBURG, PA
TL* THE CONTACT OWNS A 2004 BUICK LESABRE EQUIPPED WITH COPPER MASTERCRAFT MC440 TIRES, SIZE: 225/60/R16 (NA). UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BUBBLE ON THE SIDEWALL. THE TIRE WAS SENT BACK TO THE MANUFACTURER WHO INDICATED THAT THE BUBBLE WAS CAUSED BY AN IMPACT. THE CONTACT INDICATED THAT THERE WAS NOTHING ON THE TIRE THAT WOULD CONFIRM THE BUBBLE WAS CAUSED BY AN IMPACT. THE DOT NUMBER AND VIN WERE NOT PROVIDED. THE VEHICLE FAILURE MILEAGE WAS 86,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.
Source: NHTSA WEB SITE -
2013 BUICK ENCORE- HACKETTSTOWN, NJ
THE WARNING LIGHT CONNECTED TO THE PASSENGER SIDE AIRBAG INTERMITTENTLY DISPLAYS THE OFF SIGN EVEN WHEN AN ADULT PASSENGER IS IN THE SEAT. IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY IF THE WARNING LIGHT READS OFF EVEN IF A PASSENGER IS IN THE SEAT.
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- MEMPHIS, TN
I MADE A STOP AT THE STOP SIGN ON RIDGE HILL DR AND HICKORY HILL RD. AS I TURN LEFT ON HICKORY HILL RD MY CAR STARTED TO MAKE A LOUD KNOCKING SOUND FROM THE MOTOR. SO I STAYED TRAVELING THE SAME DIRECTION ON HICKORY HILL RD TO THE AUTO ZONE ON THE RIGHT THAT'S LOCATED ON HICKORY HILL RD AND WINCHESTER RD. I PURCHASED IGNITION COILS, WIRES, AND SHARK PLUG FOR MY VEHICLE. I GET ON HICKORY HILL RD HEADING TO RAINES RD. I GET THE RED LIGHT ON HICKORY HILL RD AND RAINES RD I STARTED TO SMELL SOMETHING BURNING INSIDE THE VEHICLE. THE LIGHT TURNS GREEN AS I TRAVEL DOWN HICKORY HILL RD I STARTED TO SEE SMOKE COMING FROM UNDER MY TWO FRONT SEATS. I MADE A RIGHT ON RIDGE HILL DR TO GET OUT THE VEHICLE AT MY RELATIVE HOME. I CALLED A MECHANIC TO DO THE LABOR ON THE VEHICLE JUST IT WAS STILL IN THE SAME CONDITION AFTER THE NEW PARTS. SO I CAME TO MY VEHICLE TO GET MY PERSONAL ITEMS THAT THURSDAY APRIL 20,2017 I NOTICE A DEEP BURN LOCATION ON THE MIDDLE OF THE CARPET. I THEN PULL THE FRONT CARPET UP AND I SEEN EVERYTHING IN THE MIDDLE OF THE VEHICLE WAS BURNED.
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- DETROIT, MI
ALL POWER FEATURES SHUT DOWN WHILE DRIVING ON STREET. LOSS PARTIAL CONTROL OF STEERING, BRAKING POWER WAS REDUCED SIGNIFICANTLY AND ENGINE SHUT OFF COMPLETELY.
Source: NHTSA WEB SITE -
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2009 BUICK ENCLAVE- FAIR OAKS,, CA
TWO MONTH OLD BATTERY WENT DEAD. DISCOVERED WATER SURROUNDING THE BATTERY AND SOAKED ALL UNDER CARPETING ON FLOOR BOARDS. WARRANTY IS EXPIRED AND SINCE I AM A WIDOW ON FIXED INCOME CAN NOT TAKE IT TO BUICK AS THEY CHARGE EXORBITANT PRICES FOR PROBLEMS THAT SHOULD BE COVERED AND NOT HAPPEN. AAA DRIVER SAID THERE APPEARS TO BE A SEAL SOMEPLACE NEAR BATTERY THAT HAS COME OFF LETTING WATER COME UP THROUGH THE UNDERSIDE AND COLLECT AROUND BATTERY .
Source: NHTSA WEB SITE -
2014 BUICK LACROSSE- JACKSON, MS
MY WIFE WAS DRIVING OUR 2014 BUICK LACROSSE ON THE INTERSTATE AT ~65 MPH WHEN THE ELECTRICAL POWER STEERING SUDDENLY QUIT WORKING- ALMOST CAUSING HER TO CRASH. A SERVICE POWER STEERING AND SERVICE STABILITRAK MESSAGE IS NOW DISPLAYED IN THE INFORMATION CENTER. A ABS AND TRACTION CONTROL LIGHT IS ALSO NOW ON.
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- WILMINGTON, DE
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE BEGAN TO VIOLENTLY VIBRATE WHILE THE OIL INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- CANTO TWP., MI
REPLACED ENGINE A 2.4L LAF AND TRANSMISSION A 6T-50 WITH BAD TRANS @ 149K MILES ON 2011 BUICK REGAL. REPLACEMENT IS 2011 2.4L LAF ENGINE AND 6T-50 TRANS W/ 17K MILES. CAR NOW HAS P0089 AND P228D CODES AND WHINE FROM HIGH PRESSURE FUEL PUMP AS DESCRIBED IN #PIP5203A. TURNS OUT ORIGINAL ENGINE IS A 2010 ENGINE WITH ALL THE CAM CHAIN ISSUES SEEN IN OTHER NHTSA COMPLAINTS. TO ADD INSULT TO INJURY MY DEALER TELLS ME ECM CAN NOT BE REPROGRAMMED TO 2011 BECAUSE PROGRAMMING IS DRIVEN BY THE VIN# ONLY. MY ONLY CHOICE IS TO BUY THE PARTS FROM GM (ABOUT $1000) TO TURN MY ENGINE BACK INTO A 2010 ENGINE OR PAY A DEALER SEVERAL THOUSAND DOLLARS TO DO THE WORK. I`M IN A POSITION OF PAYING SEVERAL THOUSAND DOLLARS MORE FOR THE CAR THEN IT IS WORTH. THIS WAS TO BE MY RETIREMENT GIFT TO MYSELF, GUESS I WILL BE DRIVING MY 1997 PONTIAC GRAND AM UNTIL I DROP DEAD. THANKS GM, MY BRAND LOYALTY SURE PAYS OFF. MY ADVICE TO FUTURE CAR BUYERS, BUY ANOTHER BRAND!! P.S. I HOPE THIS CONSTITUTES SOME EMISSION VIOLATION AND THE EPA HITS GM WITH A MULTI MILLION DOLLAR FINE. P.S.S. IT DIES ON THE ROAD TO. WHERE IS MARRY B. WHEN YOU HER?
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- HUNTINGBURG, IN
ON 3/31/17 RETURNING FROM SPRING BREAK AND WAS GOING 70 MPH IN PASSING LANE ON INTERSTATE 65 NEAR CULLMAN, ALABAMA AND MY CAR SHUT DOWN, THE ECM SHUT DOWN NO WARNING LIGHTS CAME ON, NO WARNING FROM ONSTAR THAT THERE WAS A PROBLEM, I CUT INTO THE RIGHT HAND LANE IN FRONT OF MY SISTER INLAW AND NEARLY WAS SIDE SWIPED, I HAD NO BREAKS, NO STEERING, EVERYTHING SHUT DOWN. SOME KIND OF ELECTRICAL SHORT CAUSED THE ECM TO FRY. THROTTLE BODY ALSO WAS REPLACED. SOMETHING WAS CAUSING A DEAD SHORT. HAD MY SISTER IN LAW NOT BEEN PAYING ATTENTION SHE SURELY WOULD HAVE SIDE SWIPED ME WHEN I WENT DOWN INTO THE OTHER LANE, 5 PEOPLE IN MY VEHICLE AND 5 IN HERS AND TRAFFIC WAS BUMPER TO BUMPER. I ALSO REPORTED AND FILED A CLAIM WITH GM WORKED WITH CRAIG A SENIOR ADVISER AT GM. CASE# 8-286830. I ALSO FIELD A COMPLAINT WITH ONSTAR. OF COURSE ALL SAY MY CAR IS PAST WARRANTY BUT I FEEL THIS IS AN ELECTRICAL PROBLEM THAT COULD CERTAINLY CAUSE DEATHS. PERHAPS A RECALL COULD OR SHOULD BE DONE. I THINK THERE MIGHT HAVE BEEN ON NEWER MODELS BUT NOT 2011. WE DID NOT HAVE AN ACCIDENT BUT WAS 6 HOURS FROM HOME AND STRANDED, HAVING TO FIND A RENTAL CAR TO GET HOME. MY CAR WAS TOWED TO BILL SMITH BUICK GMC AND IT TOOK THEM FROM MONDAY TILL FRIDAY TO FIGURE OUT THE PROBLEM. THEY ENDED UP CALLING GM TECHS DIRECT TO TRY TO DETECT THE PROBLEM.
Source: NHTSA WEB SITE