BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK REGAL
    - APPLETON, WI

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION ANTI-THEFT CHIP CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT HE REPLACED THE KEY, WHICH RESOLVED THE FAILURE FOR APPROXIMATELY ONE YEAR; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - FREDERICKSBURG, VA

    I WRITE TO LODGE A SAFETY COMPLAINT ON GM. THIS PUBLIC SAFETY ISSUE CENTERS ON THE DETACHMENT OF THE REAR SPOILER WHILE OPERATING MY 2008 BUICK LACROSSE, MY ARGUMENT IS THAT ENGINEERS, BOTH LICENSED AND UNLICENSED, ARE EMPLOYED BY VEHICLE MANUFACTURING CORPORATIONS. THEY ARE ENGAGED IN THE PROCESS OF MANUFACTURING VEHICLES THAT ARE PLACE INTO OPERATION ON OUR NATION'S HIGHWAYS. THEIR WORK DIRECTLY AFFECTS PUBLIC HEALTH AND SAFETY AS MUCH, IF NOT MORE THAN THEIR LICENSED COLLEAGUES IN CONSULTING ENGINEERING. THESE ENGINEERS AND THEIR CORPORATIONS HAVE A RESPONSIBILITY TO PUBLIC SAFETY AND PRODUCT LIABILITY. THIS HAS BEEN CLEARLY DOCUMENTED BY CASES SUCH AS MACPHERSON V. BUICK. THEY ARE RESPONSIBLE TO ENSURE THAT PUBLIC SAFETY IS A NUMBER ONE CONCERN THIS IS CODIFIED IN TITLE 49 USC. VEHICLE MANUFACTURES HAVE THE INHERENT RESPONSIBILITY TO PROVIDE FOR VEHICLE SAFETY AND TO PROVIDE FOR THE NOTIFICATION OF DEFECTS AND NONCOMPLIANCE ISSUES. US FEDERAL REGULATIONS THROUGH THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) SPECIFY DESIGN, CONSTRUCTION, PERFORMANCE, AND DURABILITY REQUIREMENTS FOR MOTOR VEHICLES AND REGULATED AUTOMOBILE SAFETY-RELATED COMPONENTS, SYSTEMS, AND DESIGN FEATURES. THIS INCLUDES ENGINEERING DESIGN AND ENGINEERING MANUFACTURING DEFECTS, SHORTFALLS, AND SHORTCOMINGS. I WAS COMMUTING TO THE DEALERSHIP FROM WORK TO OBTAIN AN ANNUAL VIRGINIA STATE SAFETY INSPECTION. WHILE OPERATING MY VEHICLE SOUTHBOUND, AT A SPEED OF 60-65 MPH, AROUND THE 147 MILE-MARKER, THE REAR SPOILER DETACHES FROM MY VEHICLE CAUSING AT LEAST TWO TRAILING VEHICLES TO OPERATE THEIR VEHICLES ERRATICALLY IN AN AVOIDANCE MANEUVER. THE REAR SPOILER DETACHED AND SKIDDED TO A HALT ON THE LEFT SHOULDER OF THE HIGHWAY. I THEN SIGNALED TO THE LEFT SHOULDER TO STOP RETRIEVE THE DETACHED SPOILER. THIS COULD HAVE BEEN AN EGREGIOUS OUTCOME.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BUFORD, GA

    I WAS DRIVING ON THE INTERSTATE ON APRIL 6TH, 2017 WITH OUR TWO YOUNG DAUGHTERS (SPRING BREAK). OUR 2008 BUICK ENCLAVE MADE A SUBTLE NOISE, THEN A SECOND NOISE THAT WAS A BIT LOUDER. I PULLED OVER JUST IN TIME FOR ME AND MY LITTLE ONES TO GET OUT. WITHIN SECONDS, THE CAR WAS SMOKING HEAVILY WITH FLAMES FALLING TO THE GROUND; AND THEN WITHIN MINUTES, IT WAS BURNING FIERCELY. TWO GOOD SAMARITANS HAD PULLED OVER. A LADY RUSHED TO GRAB MY KIDS AND RAN WITH THEM TO HER CAR. THE 2ND (A FORMER POLICE OFFICE) CALLED 9-1-1. THE FIREFIGHTERS ARRIVED ON SCENE TO PUT OUT THE FIRE, BUT THE CAR HAD PRACTICALLY BURNED TO A TOTAL LOSS. WE STILL HAVE NO IDEA WHAT CAUSED THE FIRE. JUST WORRIED THAT THIS MIGHT NOT BE A ONE-OFF. I HAVE INCLUDED THE FIREFIGHTER'S REPORT. GEICO HAS DEEMED THE CAR A TOTAL LOSS. NOT SURE I CAN TRUST ANOTHER BUICK. ALL OUR FRIENDS AND COLLEAGUES WHO DRIVE THIS SAME CAR WANT TO KNOW WHY THIS COULD HAVE HAPPENED--AS DO WE.

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - LINDENWOLD, NJ

    POWER STEERING LOCKS UP WHILE DRIVING. CLUNKING NOISE FROM FRONT DRIVERS SIDE WHEEL. UNSTABLE STEERING AND HANDLING WHILE DRIVING ESPECIALLY AT SPEEDS ABOVE 40MPH. LARGE AMOUNTS OF OIL LEAKING INTO AND COLLECTING IN THROTTLE BODY AND AIR INTAKE. AFTER TWO TIMING CHAIN REPLACEMENTS VEHICLE HAS ROUGH IDLE, STALLS INTERMITTENTLY.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - OAKLAND, CA

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 10 MPH, THE STEERING COLUMN LOCKED AND MADE AN ABNORMAL HUMMING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RESERVOIR WAS DEPLETED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO LACK OF PART AVAILABILITY THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 06/02/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - BROWNSVILLE, TN

    THIS 2006 LUCERNE ENGINE SHUTS OFF WHILE IN MOTION WITHOUT WARNING. IT HAS SHUT OFF FOUR TIMES THIS YEAR AND TWO TIMES LAST YEAR. THE LAST TIME IT SHUT OFF, WAS APRIL 11, 2017 5:00 PM CENTRAL STANDARD TIME ON A BUSY CITY STREET. MY WIFE IS NOT STRONG ENOUGH TO STEER THIS CAR WHEN THE ENGINE SHUTS DOWN. WHEN SHE HAD RESTARTED THE ENGINE SHE WAS SO NERVOUS UNTIL SHE ACCIDENTALLY TURNED THE WRONG WAY ONTO A BUSY BY-PASS.

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - MATTAWAN, MI

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED, JERKED, AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE #1 CYLINDER MISFIRED AND THE PLUGS AND PCV VALVES WERE REPLACED. THE MECHANIC THEN TOOK THE VEHICLE FOR A TEST DRIVE AND DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VEHICLE COULD NO LONGER BE SHIFTED INTO RESERVE, THIRD GEAR, OR SIXTH GEAR. IT WAS DIAGNOSED THAT THE TRANSMISSION WAVE PLATE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO OPEN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - GOLD CANYON, AZ

    DRIVING ONTO THE INTERSTATE I LOST SPEED, THE RPM CAME UP TO 3500 BUT NO SPEED. CARS WERE HONKING GIVING ME THE MIDDLE FINGER. I MOVED TO THE SIDE AND GOT A FLAT TIRE. A STATE PATROL CAME ALONG AND WAS GOING TO TICKET ME. I TOLD HIM WHAT HAPPENED AND HE TOLD ME HE SEES THIS EVERY OTHER MONTH WITH THIS MODEL AND THE CHEVY TRAVERSE. WE WERE ALMOST RAN OVER BY A LARGE TRUCK. IF SOMETHING HAPPENS TO MY FAMILY I'M COMING AFTER YOUR A---. GM HAS KNOWN ABOUT THIS TRANSMISSION PROBLEM SENCE 2008. THE INTERNET HAS HUNDREDS OF COMPLAINTS, I WILL MAKE SURE YOU PAY AND I MEAN BIG. WHY DON'T GM RECALL THIS CARP AND FIX THEM. WE GAVE THEM BILLIONS AND THEY NEVER PAID IT ALL BACK. LET'S GET TOGETHER AND WAKE THESE WASTED HUMANS UP.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - LENOIR CITY, TN

    WHEN THE VEHICLE IS STARTED THE RED AIRBAG LIGHT COMES ON AND WILL NOT GO OFF. OCCASIONALLY WHEN THERE IS A PASSENGER AND THE PASSENGER AIRBAG LIGHT COMES ON THE RED AIRBAG LIGHT WILL GO OFF. IT IS MY CONCERN THAT THE AIRBAG WILL NOT DEPLOY WHEN IT SHOULD OR IT WILL DEPLOY WHEN IT SHOULDN'T. I AM VERY CONCERNED ABOUT THIS. THE CAR HAS NEVER BEEN WRECKED AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. THIS ALL HAPPENS EITHER STATIONARY AND/OR IN MOTION.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCLAVE
    - MANSFIELD, MA

    SERVICE AIR BAG WARNING CAME ON. CAR 2.5YRS OLD 50000 MILES. $850 CHARGE BY DEALER.... 2015 BUICK ENCLAVE. DEALER STATES AIRBAG MAY FAIL TO DEPLOY.

    Source: NHTSA WEB SITE