BUICK Complaints

TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY RESTARTED AFTER A MANUAL RESTART ATTEMPT WAS MADE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT COULD NOT BE REPLICATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V171000 (AIR BAGS, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

THE DRIVER AS WELL AS THE FRONT SEAT PASSENGER LOSES THE BENEFIT OF THE AIRBAGS IN THE FRONT SEAT AND THE AIRBAG STATUS INDICATOR LIGHTS. NEITHER AIRBAG DEPLOYED IN MY CRASH IN WHICH THE CAR WAS COMPLETELY DESTROYED AND BOTH DRIVER AND PASSENGER INJURED. I WAS DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT ON A CITY STREET. A LETTER FROM BUICK IN DECEMBER 2016 CLAIMED THAT ONLY THE AIR BAG ON THE PASSENGER'S SIDE NEEDED FIXING.

ENCLAVE IS MAKING CREAKING NOISES WHEN TURNING, SOMETIMES THE STEERING PAUSES WHILE DRIVING, LEAKING POWER STEERING FLUID. THIS IS THE THIRD ENGINE ON THIS VEHICLE, SO MILEAGE ON THIS ENGINE ROUGHLY 25,000.

HEAD LIGHT FAILURE DUE TO PASSENGER SIDE RELAY HARNESS MODULE FAILURE. LOW BEAM LIGHTS FAILED ON DARK NIGHT ON MOUNTAIN ROAD. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS BUICK LUCERNE DRIVERS. BUICK OBVIOUSLY KNOWS THERE IS A PROBLEM BECAUSE THEY OFFER A REPLACEMENT FRONT LIGHT HARNESS MODULE THAT MUST BE SPLICED INTO THE EXISTING MAIN LIGHT HARNESS TO REPLACE THE ORIGINAL EQUIPMENT MODULE. THIS IS AN OBVIOUS MANUFACTURING DESIGN DEFECT AND A DIFFICULT MODULE TO REPLACE. THE REPLACEMENT MODULE IS APPROXIMATELY $50 AND THE REPLACEMENT LABOR IS AROUND 1.5 HOURS. WITH NORMAL USE THIS LIGHT MODULE CONNECTIONS SHORTS OUT BECAUSE OF THE OVERLOAD ON THE MODULE. WHY HASN'T THIS PROBLEM BEEN CONSIDERED FOR A RECALL? GM HAS ADMITTED IT IS A DESIGN DEFECT WITH THE AVAILABILITY OF THE REPLACEMENT LIGHT HARNESS MODULE WIRING KIT. MY WIFE ALMOST WENT OFF THE ROAD AND WRECKED WHEN THE LIGHTS WENT OUT.

THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED MOVING WHILE THE PASSENGER SIDE WAS STILL WORKING. THE SPLINES IN THE DRIVER'S SIDE ARM WERE STRIPPED. I TRIED TO FIND A REPLACEMENT ARM, BUT GM HAS DISCONTINUED THE PART & NO AFTERMARKET SUPPLIERS HAVE ONE AVAIALBLE. SEEMS WRONG TO HAVE A 12 YEAR OLD CAR THAT CAN NOT BE DRIVEN IN THE RAIN OR SNOW. GM NEEDS TO KEEP MAKING PARTS OR RELEASE THE PATENT & LET OTHER COMPANIES MAKE THEM.

TAKATA RECALL... WHILE DRIVING IN OUR CITY ALL INSTRUMENT PANEL LIGHT WENT TO FLASHING AND THE GAUGES WERE QUIVERING, BELLS WENT OFF AND MY CAR DIED RIGHT THERE IN THE TRAFFIC WHILE GOING 25 MPH. I HAD MY DAUGHTER AND GRANDSON IN THE CAR WITH ME AND BY THE GRACE OF GOD WE AVOIDED AN ACCIDENT. CAR WOULDN'T RESTART FOR ABOUT 10 MINUTES BUT EVENTUALLY DID WITH THE SAME THING HAPPENING WITH THE INSTRUMENT PANEL. DAUGHTER GOT THE CAR OFF THE ROAD. HUSBAND GOT THE CAR HOME AND LEFT IT. IT WOULDN'T START BACK THE NEXT DAY BUT AFTER CONTINUALLY TRYING IT EVENTUALLY STARTED BUT HAD A HORRIBLE GRINDING NOISE AND THE INSTRUMENT PANEL STILL GOING CRAZY. HUSBAND CALLED OUR LOCAL GARAGE WHILE I STARTED A SEARCH ON THE WEB FOR POSSIBLE EXPLANATIONS. I CAME ACROSS OTHERS WITH THE SAME COMPLAINT AS WE WERE EXPERIENCING AND FOUND THAT THEIR PROBLEM WAS THE IGNITION SWITCH. OUR LOCAL GARAGE SUGGESTED WE LOOK FOR GROUND WIRE PROBLEMS. I WATCHED A VIDEO OF A CAR DOING THE SAME THING MINE WAS DOING, THAT PERSON REPLACED THE IGNITION SWITCH AND ALL WAS WELL. I READ AND WATCHED A VIDEO OF WHERE ONE SAID TO TURN ON THE FLASHERS OR HEADLIGHTS BEFORE TRY TO START THE CAR, THIS ALLOWED THE CAR TO START WITH NO PROBLEMS. TRIED IT AND IT WORKED. ONE OTHER THING WITHOUT THE FLASHERS OR HEADLIGHTS ON, THE SIFTER IS LOCKED AND WILL NOT COME OUT OF PARK. CALLED OUR LOCAL DEALERSHIP ABOUT A RECALL AND WAS LAUGHED AT AND SPOKEN TO AS IF I WAS A CHILD. SHE SAID IF THERE WAS A PROBLEM WITH THE IGNITION SWITCH AND 1 PERSON HAD A COMPLAINT THERE WOULD HAVE BEEN A RECALL. I TOLD HER THERE WAS PLENTY DOCUMENTATION ON YOUTUBE TO GO WATCH IT. I AM READING MANY THAT ARE CALLING THIS AS A "DEATH TRAP" AND THAT SOME HAVE DIED BECAUSE OF THIS PROBLEM. *TR

MY SUNROOF SHATTERED WHEN DRIVING. SHARDS OF GLASS FELL DOWN ON THE DRIVER AND PASSENGER.

INTAKE LEAKING ANTIFREEZE - COST TOO MUCH TO REPAIR FOR ME. MY ONLY CAR TO GET TO WORK. REPLACING BEARINGS TODAY FOR STICKING BACK BRAKES. ALL INTERIOR ACCESSORIES ARE BROKEN; COSMETIC MIRROR, ASHTRAY, CENTER CONSOLE, PASSENGER WINDSHIELD WIPER STRIPPED MOTOR, 1 WINDOW WORKING. STILL OWE ON CAR BUT CANNOT FIX EVERYTHING. ANY HELP ????

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V519000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE REVERSING, THE POWER STEERING SEIZED AND THE POWER TRAIN WARNING SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.