BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK ENCLAVE
    - EVERGREEN, AL

    I PURCHASED THIS VEHICLE ON 05/25/2017. I NOTICED THAT NIGHT THAT THE SERVICE AIR BAG LIGHT KEPT COMING ON. I LOOKED IT UP AND FOUND THAT SOME OF THESE MODELS HAD RECALLS ON THE AIR BAG SYSTEM. I AM TRYING TO FIND OUT IF THERE IS A RECALL(S) ON THIS VEHICLE AND IF SO HAVE THEY BEEN RESOLVED OR HOW DO I GET THEM RESOLVED?

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - EL DERADO, AR

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE HVAC SYSTEM FAILED AND THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE LOCAL DEALER (HIGH PERFORMANCE BUICK GMC, LOCATED AT 1985 CALIFORNIA AVE SW, CAMDEN, ARKANSAS) THAT THE ECC PANEL NEEDED TO BE REPLACED AND THE ECC MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 07/13/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - MARIETTA, GA

    TAKATA RECALL - MY REGAL IS 2011. I HAVE NOT HAD ANY PROBLEMS PRIOR TO THIS. MY SERVICE STABILITRAK LIGH BEGAN COMING ON ALONG WITH ABS LIGHT. I ALSO EXPLAINED THE CHECK ENGINE LIGHT WOULD COME ON AFTER FILLING THE TANK AND IT REDUCED TO 3/4 OF TANK. LAST WEEK ALL LIGHTS CAME IN ON CAR AS I WAS PARKING. TOOK THE CAR INTO TO BE SERVICED. THE DEALER COMPLETED A DIAGNOSIS ADVISING I HAD A LEAK FROM MY FUEL PUMP. NEEDED NEW FUEL PUMP, FUEL INJECTORS. FOR THE ABS PROBLEM NEEDED NEW BEARINGS AND SENSORS. I DROVE AWAY FOR SECOND OPINION. THE NEXT DAY WHILE DRIVING SLOWED FOR A TRAFFIC LIGHT AND PRESSED GAS TO TAKE OFF THE CAR WOULD NOT ACCELERATE. THE ENGINE WAS RUNNING. I HAD TO TURN CAR ON AND BACK OFF TO GET TO MOVE TO THE CENTER OF THE ROAD DURING RUSH HOUR. I SAT THERE FOR A MIN. WAS ABLE CRACK AND GET TO A SAFE PLACE OFF THE MAJOR ROAD. I GOT A SECOND OPINION HAVING THE CAR TOWED TO FIRESTONE. THEY ALSO SAW A FUEL PUMP CODE AND MENTIONED THE TIMING CHAIN. I HAD CAR TOWED TO THE DEALER. THEY REPLACED THE FUEL PUMP ON MY WAY HOME ON THE INTERSTATE. I SLOWED FOR THE EXIT AND HIT THE GAS. THE CAR STALLED AGAIN. I WAS AFRAID AT THAT POINT. THE DEALER CANNOT TELL ME WHAT THE EXACT ISSUE IS WITH THE CAR. IT IS STILL THERE FOR DIAGNOSTIC NOW. THEY HAD TO ESCALATE AND STILL NO ANSWER. THEY ARE USING TRIAL AND ERROR TO RESOLVE THE ISSUE WHICH IS A DANGEROUS AND EXPENSIVE JOKE.

    Source: NHTSA WEB SITE
  • 1999 BUICK LESABRE
    - SHELBY, MI

    VEHICLE WAS BROUGHT IN FOR A FULL FUEL LINE REPLACEMENT. TECHNICIAN REPORTED THAT THE BODY AND SUB-FRAME ARE CORRODED TO THE EXTENT THAT THE VEHICLE SHOULD NOT BE DRIVEN ON THE ROAD.

    Source: NHTSA WEB SITE
  • 2001 BUICK CENTURY
    - JOPLIN, MO

    FOR ALMOST THE ENTIRE TIME OF 16 YEARS OF OWNING THIS CAR, THE SET CRUISE CONTROL OFTEN TIMES SPEEDS UNCONTROLLABLY. HAVE REPLACED THE MODULE TWICE BUT CONTINUES TO HAPPEN. LOCAL BUICK DEALER TELLS ME THEY HAVE NOT HEARD OF THIS BEFORE. I FIRMLY BELIEVE THEY ARE UNTRUTHFUL.

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - GRAND COULEE, WA

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE WINDSHIELD BEGAN TO FOG UP. THE CONTACT HAD TO PULL OVER REPEATEDLY TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER FLAPPER VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LATER, THE AIR TEMPERATURE ON THE DRIVER AND PASSENGER SIDES OF THE VEHICLE VARIED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,462.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK LACROSSE
    - HARRISBURG, PA

    CAR HAS 500 MILES ON IT. DRIVER SEAT BELT WILL NOT RELEASE. HAVE TO PUSH PULL NUMEROUS TIMES FOR ABOUT 2-4 MINUTES TO GET BELT TO RELEASE TO ATTACH. THEN WITH CERTAIN MOVEMENT BELT WILL LOCK YOU IN POSITION, NO ROOM TO MOVE UPPER TORSO. TOLD BY DEALER AND BUICK THAT THE PART IS NOT RELEASABLE, ONLY A PRODUCTION PART. IT HAS BEEN SITTING AT DEALERSHIP FOR OVER 3 WEEKS, STILL WAITING ON BELT ASSEMBLY. DEALER CLAIMS THAT THEY CAN ONLY WAIT ON GM, YET DEALER IS SENDING ME INFO ON THEIR GRET CUSTOMER SERVICE AND SALES. SALESMAN CONTACTED ME AND WANTED TO KNOW HOW AM I ENJOYING NEW VEHICLE--TOLD HIM TO LOOK OUT HIS WINDOW WHERE IT HAS BEEN SITTING FOR LAST 3 WEEKS. ALSO DRIVER SIDE WIPER ARM WAS HITTING A PILLAR WHEN IN OPERATION, VEHICLE WAS IN SHOP TO GET THIS AND DEFECTIVE PAINT ON BUMPER FOR 1 WEEK. WITH SEAT BELT ISSUE THIS IS GETTING CLOSE TO 1 MONTH.

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT A CHEVROLET SUBURBAN CRASHED INTO THE REAR OF THE VEHICLE WHILE DRIVING AT UNKNOWN SPEEDS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE SERVICE AIR BAG INDICATOR ILLUMINATED AND FLASHED FOLLOWING THE CRASH. THE CONTACT SUSTAINED WHIPLASH, NECK, AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE SIX OCCUPANTS OF THE CHEVROLET SUBURBAN SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 163,000. ...UPDATED 10/23/17 *BF *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - URBANDALE, IA

    ENGINE CONSUMING OIL WITH NO LEAKS. TECH SAID THAT OIL IS PASSING THROUGH RINGS AND BURNING DURING COMBUSTION. MY CAR HAS 174000 MILES AND HAS BEEN WELL CARED FOR. I AM VERY UPSET THAT THE REMEDY FOR THIS IS TO OVERHAUL OR REPLACE THE ENGINE. ALSO, A/C DOESN'T WORK ANYMORE. TECH SAYS COMPRESSOR HAS FAILED. PLEASE REMEDY. LAST AMERICAN CAR I BUY.

    Source: NHTSA WEB SITE
  • 1994 BUICK REGAL
    - EVELETH, MN

    1984 BUICK REGAL WITH 3800L V6. THE VALVE COVERS ARE LEAKING EXCESSIVE OIL ON THE EXHAUST MANIFOLD WHICH COULD START FIRE WHEN DRIVING, WHEN PARKED, WHEN THE ENGINE IS HOT! THE 97 THROUGHT 2004 BUICK REGALS WERE RECALLED FOR THIS EXACT SITUATION. WHY WAS THE 94 NOT RECALLED? HAS IT DUE TO AGE?

    Source: NHTSA WEB SITE