BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK LESABRE
    - FAIRVIEW, PA

    I WENT OUT TO START THE CAR TO GO TO WORK AND I HEARD A BACKFIRE, MY HUSBAND CAME OUT WONDERING WHAT THAT BANG WAS. SMOKE STARTED COMING OUT FROM THE HOOD. HE POPPED THE HOOD TO SEE WHAT THE PROBLEM WAS AND FLAMES CAME SHOOTING OUT FROM UNDER THE HOOD. HE CLOSED THE HOOD TO SMOTHER THE FIRE, WE HAD TO CALL THE FIRE DEPARTMENT' TO PUT THE FIRE OUT. THE CAR IS A TOTAL LOSS. NOW WE ARE WITHOUT A CAR. NOW WHAT!!!! THIS CAR WAS WELL MAINTAINED AND GREAT WORKING ORDER BEFORE THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2011 BUICK LUCERNE
    - BAY CITY, MI

    THE SEAT BELT WARNING BELL SOMETIMES DOES NOT BEEP UNTIL YOU ARE ABOUT A MILE DOWN THE ROAD, THIS HAPPENS ON BOTH DRIVERS AND PASSENGERS SIDE AND IT DOES NOT HAPPEN ALL THE TIME, THAT BELL SHOULD RING IMMEDIATELY WHEN THE CAR IS PUT INTO GEAR!

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - INGLEWOOD, CA

    TAKATA INFLATORS: MY AIRBAG LIGHT HAS BEEN ON FOR ALMOST 2YEARS AND I SEE THAT IS A RECALL ON AIRBAGS FOR THE 2011 BUICK

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - DUNEDIN, FL

    COMPLAINT REGISTERED YESTERDAY, BUT DID NOT INCLUDE PHOTOS WHICH I NOW WILL INCLUDE. 2015 BUICK ENCORE HAS A DIMMING ISSUE WITH THE SCREEN WHEN UNDER A CLOUD OR PERHAPS A TREE, WHILE MOVING OR STATIONARY. CANNOT SEE SCREEN FOR DIRECTIONS WHEN THIS HAPPENS. MUST TURN LIGHT SWITCH TO OFF IN ORDER TO HAVE SCREEN RETURN TO BRIGHTNESS. WHEN THIS HAS TO BE DONE, THE DAYTIME RUNNING LIGHTS TURN OFF COMPLETELY AND CANNOT TURN ON AGAIN ONE STOPS AND RESTART THE VEHICLE.

    Source: NHTSA WEB SITE
  • 1999 BUICK CENTURY
    - WATERFORD, MI

    THIS MORNING I STARTED MY CAR TO HEAD TO WORK, THERE WAS A WHINING NOISE AND VERY HARD TO TURN MY STEERING WHEEL. AS I BACKED UP I NOTICED A LEAK ONTO THE PAVEMENT. I PURCHASED A BOTTLE OF POWER STEERING FLUID WITH STOP LEAK AND PUT IT IN HOPING THAT'S WHAT IT NEEDED. I CONTINUED MY DRIVE TO WORK WITH HESITATION. I WAS STILL UNABLE TO MAKE A SHARP TURN. WHILE AT WORK I RESEARCHED A FEW THINGS AND FOUND IT TO BE THE RACK AND PINION HAS PROBABLY LOCKED UP AND LEAKED. THE PART TO REPLACE WILL COST ME ABOUT $200 AND THE MECHANICS FEES WILL BE MORE, WITH A TOTAL OF AROUND $750-$800. MY CAR IS OLDER AND HAS ME WONDERING IF I CAN AFFORD TO PUT MORE MONEY INTO REPLACING FAULTY PARTS. IF THIS PART ALREADY HAS AN INVESTIGATION ONGOING, I WOULD LIKE TO BE PLACED ON THE LIST TO HAVE THIS ISSUE SOLVED.

    Source: NHTSA WEB SITE
  • 2012 BUICK REGAL
    - ARLETA, CA

    TL* THE CONTACT OWNS A 2012 BUICK REGAL. WHILE DRIVING, THE INTERIOR LIGHTING TURNED ON AND OFF WITHOUT WARNING. ADDITIONALLY, THE RADIO SPONTANEOUSLY TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCORE
    - DUNEDIN, FL

    INFOTAINMENT SCREEN DIMS AUTOMATICALLY WHILE UNDER A TREE OR DRIVING UNDER SOME CLOUDS CAUSING THE DRIVER TO MANUALLY TURN THE LIGHT DIAL TO THE LEFT TO REGAIN THE BRIGHTNESS ON THE SCREEN. THIS WILL AUTOMATICALLY TURN OFF THE DAYLIGHT DRIVING LIGHTS. THIS OCCURS EITHER STATIONARY OR WHILE DRIVING. THERE IS A TECHNICAL SERVICE BULLETIN IN FOR ANOTHER MODEL OF THE BUICK LINE BUT NOTHING FOR THE ENCORE. THE TECH PERSONNEL INDICATED THE SENSORS ARE TOO SENSITIVE AND THERE'S NOTHING WE CAN DO ABOUT IT.

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - PULASKI, TN

    TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE SUB STRUCTURE OF THE VEHICLE, WHICH EXPOSED THE AIR BAGS. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD WOULD MOVE BACKWARDS AND FORWARDS. THE CONTACT WAS CONCERNED THAT THE AIR BAGS COULD INADVERTENTLY DEPLOY CAUSING AN INJURY OR DEATH. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE UNAWARE OF THAT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK REGAL
    - TAYLOR, RI

    TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LIGHT FAILED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HAD MELTED AND THE CONNECTOR WAS REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED AND THE SAME FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEAD LIGHT. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - HENDERSON, NV

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. UPDATED 05/31/17*LJ THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE HEADLAMP RECALL, BUT EXPERIENCED THE SAME SYMPTOMS. UPDATED 08/03/217*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE