BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 BUICK REGAL- CLEVLAND, OH
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- FT WALTON BCH, FL
THE GAUGES IN THE INSTRUMENT PANEL STOP WORKING. THE SPEEDOMETER HAS STOPPED WORKING I AM DRIVING A VEHICLE AND NOT KNOW HOW FAST I AM DRIVING. THE GAS GAUGE HAS STOP WORKING I DON'T KNOW HOW MUCH GAS IS IN MY CAR I HAVE TO FILL THE TANK AND CHECK IT EVERY TWO WEEKS SO I WILL NOT RUN OUT OF GAS.
Source: NHTSA WEB SITE -
2009 BUICK LUCERNE- BOUNTIFUL, UT
TAKATA RECAL.L ALL OF THE ABOVE .RIGHT REAR DOOR LOCK.KEY FOB.PERMANENT CARBON MONOZIDE POSION.SEE THE COMPLAINTS ON FILE.
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- SMITHTOWN, NY
4T65E AUTOMATIC TRANSMISSION. DEFECTIVE INTERNAL O-RING SEALS IN THE VALVE BODY CAUSE LOSS OF FLUID PRESSURE, LEADING TO SLIPPING AND PREMATURE WEAR.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- LITTLE RIVER, SC
MY VEHICLE ISSUE IS THAT THE EXHAUST VALVES WERE BENT DUE TO A VALVE COVER BOLT THAT RELEASED AND DAMAGED HEAD VALVES AND HEAD ON MOTOR. THIS IS A FACTORY ISSUE DUE TO THE BOLT RELEASING. I AM BEING HELD RESPONSIBLE FOR VEHICLE AND ONLY OWNED VEHICLE FOR LESS THEN 2 YEARS. FOR REPLACEMENT HEAD COST AND OR REPLACING THE MOTOR ITSELF IS A COSTLY SITUATION. MY VEHICLE WAS PARKED IN CITY LIMITS AND WHEN ATTEMPTING TO START,WOULD TRY TO TURN OVER BUT JUST KEEP SPINNING WITHOUT FULL CRANK. I SHOULDN'T BE REPLACING THE MOTOR ON VEHICLE THAT IS STILL WELL UNDER 100,000 MILES AND NO MAJOR ISSUE PRIOR.
Source: NHTSA WEB SITE -
-
2012 BUICK VERANO- BUFFALO, NY
TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE WINDOW ON THE PASSENGER SIDE FAILED INTERMITTENTLY AND THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HESITATED TO START, THERE WAS A LOSS OF POWER STEERING, AND THE VEHICLE STALLED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS REPAIRED HOWEVER THE WINDOW STILL WAS NOT FULLY OPERATIONAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. UPDATED 08/29/17*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK ENCLAVE- DETROIT, MI
TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IN THE RAIN, THERE WOULD BE SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,265. UPDATED 10/25/17*LJ THE CONSUMER STATED AS OF 10/11/2017 THE FAILURE PERSISTED. UPDATED 11/1/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- GREEN BAY, WI
WHEN I PURCHASED THIS VEHICLE WITH THE POWERTRAIN WARRANTY STILL INTACT I HAD THE CHECK ENGINE LIGHT COME ON SEVERAL TIMES. TOOK IT TO THE DEALER AND THEY SAID IT WAS NOTHING AND HAD IT RESET. OVER THE PAST FEW YEARS I HAVE HAD IT COME ON MORE FREQUENTLY SINCE THEN AND NOW IT HAS BEEN ON FOR OVER A YEAR. WITH FRUSTRATING AMOUNTS OF TIME SPENT TO TRY TO DETERMINE WHAT THE ISSUE IS I FINALLY FOUND OUT THE TIMING CHAIN AND SEALS NEED TO BE REPLACED. ONE OF THE SYMPTOMS IS THAT THE OIL IN MY CAR IS NOT BEING DISTRIBUTED PROPERLY. THIS WOULD ALSO BE ONE OF THE REASONS I HAVE HAD TO ADD OIL BEFORE EVERY 3000 MILE OIL CHANGE BECAUSE ALL OF A SUDDEN MY CAR WILL START RUNNING HARD AND ACCELERATION IS HARDER. MANY TIMES I WOULD ONLY PUT 1500 MILES ON MY CAR AND MY OIL WOLD BE BONE DRY. PUT OIL IN AND IT GETS BETTER. IF I WOULDNT HAVE HAVE CAUGHT THIS MY ENGINE WOULD SURELY HAVE BEEN BLOWN. SO NOW 3 YEARS LATER I AM STUCK WITH THIS ISSUE WHICH SHOULD HAVE BEEN FOUND WHILE UNDER WARRANTY AS ALL THE SAME ISSUES WERE OCCURRING THEN AND NOW. I CANT SEEM TO ACCESS MY BUICK ACCOUNT ONLINE SURPRISINGLY BUT IT DID HAVE ALL MY SERVICE RECORDS PROVING MY ATTEMPTS WITH THEM. THIS IS NOT THE ONLY ISSUE, I KNOW THAT THE SAME VEHICLE JUST WITH A SAMLLER ENGINE HAS BEEN RECALLED FOR THE SAME THING. WHY NOT THE BIGGER ENGINE? I NOW HAVE A $2000 REPAIR TO MAKE NOT INCLUDING THE SEVERAL HUNDRED IT TOOK TO DETERMINE THE ISSUE. SOMETHING SHOULD BE DONE ABOUT THIS ISSUE THAT IS HAPPENING IN BUICKS OF THIS AGE AND NEWER BECAUSE IT IS HAPPENING ALOT.I HAVE MANY SERVICE RECEIPTS SHOWING THE PROCESS OF THIS AND ALSO THE DIAGNOSIS TODAY AND THEONE I WILL BE GETTING TOMORROW TO CONFIRM AND WILL BE GLAD TO FORWARD ON TO YOU IF NEEDED.
Source: NHTSA WEB SITE -
2014 BUICK VERANO- EUCLID, OH
TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CAUSED BOTH A FRONT AND REAR END COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE NECK AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND THEN LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400. UPDATED 08/03/17*LJ *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK CENTURY- SPARKS, NV
WAS DRIVING UP A GRADE AND THE VEHICLE FAILED TO DOWNSHIFT TO CLIMB THE GRADE PROPERLY ON THE FREEWAY SO REMAINED AT 60 MPH WHILE IN DRIVE. VEHICLE ALSO SEEMED TO ACCELERATE UNDER ITS OWN POWER WHERE I HAD TO STOP THE VEHICLE BY PUTTING IT INTO NEUTRAL IN ORDER TO BRAKE SAFELY ALMOST AS IF I WAS BRAKING AS THE VEHICLE WAS ACCELERATING. I WAS AT 55 MPH ON A FLAT SERVICE WITHOUT EVEN TOUCHING THE ACCELERATOR. I DID NOTICE HIGHER RPMS WHILE IN NEUTRAL. I DID TAKE IT TO A GARAGE AND THEY COULD NOT DUPLICATE THE PROBLEM AND MY FRONT BRAKES NEEDED TO BE REPLACED UNDER THE CIRCUMSTANCES. THE VEHICLE WASN'T THROWING ANY CODES EITHER. I KNOW I'M NOT THE ONLY ONE THAT HAS WITNESSED THIS ISSUE AND I'M SURE THE MECHANIC I TOOK IT TO DID HIS JOB PROPERLY IN ATTEMPTING TO DIAGNOSE THE ISSUE HOWEVER IT JUST COULDN'T BE DUPLICATED. NOT ABOUT TO PAY DIAGNOSTIC FEES AT DIFFERENT PLACES IF I'M CHASING AFTER A GHOST. ANY FEEDBACK IS TRULY HELPFUL BUT NOW MY WIFE IS LEFT DRIVING A CAR SUBJECTED TO HAVING THAT SAME ISSUE IN THE NEAR FUTURE QUITE POSSIBLY AND WE JUST HAD A GARAGE SIGN OFF ON NOT BEING ABLE TO DUPLICATE THE PROBLEM. HOPE THIS INFORMATION HELPS.
Source: NHTSA WEB SITE