BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 BUICK LACROSSE
    - THOMASVILLE, NC

    MY HEADLAMPS HAVE GONE OUT ON ME THREE TIMES (OCT. 7, 2016, NOV. 3, 2016, AND NOV. 9, 2016 ) WHILE EITHER DRIVING TO WORK OR DRIVING HOME FROM WORK IN A STRAIGHT LINE AND IN THE DARK. THE FIRST TIME, I TURNED THE SWITCH OFF AND BACK ON. THE LIGHTS REMAINED ON FOR THE DURATION OF THE TRIP. THE SECOND TIME, THE LIGHTS CAME BACK ON WITHOUT TOUCHING THE SWITCH, AND WERE OUT BRIEFLY. THE THIRD TIME, THE LIGHTS WERE OUT LONGER THAN THE SECOND TIME, BUT THEY DID COME BACK ON WITHOUT TOUCHING THE SWITCH. THE FIRST AND SECOND TIMES HAPPENED ON A RATHER BUSY STATE ROAD WHILE DRIVING APPROXIMATELY 55 MPH. THE THIRD TIME HAPPENED ON A STREET NEAR MY HOME AT ABOUT 20- 35 MPH.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - SPRINGVILLE, AL

    WHEN READY TO LEAVE WORK THE VEHICLE WOULD NOT START. DETERMINED THE FUEL PUMP WAS NOT OPERATING. REPLACED THE FUEL PUMP AND THE VEHICLE STILL WOULD NOT START. I FOUND THE FUEL PUMP RELAY WAS THE ULTIMATE CAUSE OF FAILURE. AFTER REPLACING THIS RELAY TWO OTHER TIMES I DECIDED TO LOOK FURTHER INTO THE CAUSE. I DISMANTLED THE FUSE BOX TO FIND IT WAS NOT COMPLETE INSIDE. THE FUSE BOX IS FILLED WITH FEMALE TO FEMALE COUPLERS TO CONNECT THE BOTTOM WIRING HARNESS TO THE FUSES. THE FUEL PUMP RELAY SHOULD HAVE FOUR OF THE COUPLERS INSTALLED IN THE FUSE BOX. THERE ARE ONLY THREE INSTALLED. THE MALE PINS ARE LONG ENOUGH TO TOUCH AND MAKE CONTACT. THEY WILL EVENTUALLY OVERHEAT. THIS IS A MANUFACTURING DEFECT AND A FIRE HAZARD; AS MANY PEOPLE HAVE HAD THE ISSUE. BUICK STILL HAS NOT ISSUED A SAFETY RECALL AND REFUSES TO ACTUALLY INVESTIGATE THE REASON THIS IS HAPPENING. THE AVERAGE CONSUMER IS BEING HIT WIT A $400.00 FUSE BOX AND $600.00 FUEL PUMP REPLACEMENT. I ACTUALLY HAVE SINCE INSTALLED MY ORIGINAL FUEL PUMP. THE REPLACEMENT PUMP DID NOT HAVE A SENDING UNIT FOR THE FUEL GAUGE. WHY ARE THE DEALERS REPLACING PROBABLY PERFECTLY FINE FUEL PUMPS. THIS HAS BECOME A RACKET.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCORE
    - GALLOWAY, OH

    THE VEHICLE WAS DRIVING DOWN A CITY STREET AT APPROXIMATELY 35 - 40 MPH. THERE WAS A GLANCING SIDE IMPACT TO THE DRIVERS DOOR, AND ALL AIRBAG CURTAINS DEPLOYED. CAUSING BRUISING, BURNS, SPRAIN, AND A CONCUSSION. THE IMPACT TO THE VEHICLE WAS MINIMAL. THE AIRBAG MODULE HAD BEEN FLASHED ALREADY. THE NEW MODULES ARE ON BACK-ORDER AND MAY BE SEVERAL MONTHS/INDEFINITE BEFORE IT CAN BE REPAIRED.

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - LAME DEER, MT

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING, AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - ROMULUS, MI

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LACROSSE
    - ABILENE, TX

    MY 2009 LACROSSE WILL INTERMITTENTLY DISPLAY THE AIR BAG INDICATOR. I NOTICED THIS WHILE DRIVING THE CAR AROUND TOWN AND THERE IS NO PASSENGER IN THE FRONT SEAT. IT WILL EITHER STAY ON FOR A COUPLE OF DAYS AND THEN DISAPPEAR OR WILL JUST BE ON FOR SHORT PERIODS OF TIME. WHEN I TOOK IT TO THE DEALER THEY STATED IT WAS A SENSOR MODULE AND WOULD BE APPROXIMATELY $1300 TO REPLACE. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED. THE VEHICLE ONLY HAS APPROXIMATELY 24,000 MILES. I CHECKED TO SEE IF THERE MIGHT BE ANY RECALLS FOR THIS ISSUE AND THERE WERE NONE. BUT IN CHECKING ONLINE, THIS APPEARS TO BE AN ISSUE WITH MANY BUICKS ESPECIALLY THE 2008. TO ME THIS APPEARS TO BE A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - WACO, TX

    DRIVING ON FREEWAY, APPROX 74 MPH IN A 75 ZONE. ABOUT 1.5 HOURS IN TO A 2.5 HOUR TRIP. ALL SYSTEMS WERE FUNCTIONING AND NO WARNING LIGHTS WERE ON. CAR SUDDENLY LOST POWER ON GAS PEDAL , POWER STEERING LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON , ALL GAUGES ARE FUNCTIONING ERRATICALLY AND THEN ALL GAUGES STOPPED OR WENT TO ZERO. LIGHT INDICTATING THE TRANSMISSION GEAR KEPT CHANGING. BUT THE CARS TRANNY DIDN'T SHIFT OR CHANGE JUST THE LIGHT FOR THE GEAR INDICATOR WASFLASHING. CAR SLOWED TO APPROX. 40 MPH, WITH THE RPM'S RACING TO APPROX. 4500/6000. ENGINE WAS STILL RUNNING AND NOT OVER HEATING OR ANY OTHER LIGHTS EXCEPT CHECK ENGINE AND POWER STEERING LIGHT. STOPPED CAR ON SHOULDER TO TAKE INVENTORY OF SITUATION, CAR RUNNING AND IDILE RPM'S SEEMED NORMAL CHK. ENGINE AND POWER STEERING LIGHT STILL ON, PROCEEDED TO DRIVE AGAIN . NO LEAKS OR OVERHEATING . ALL GAUGES CAME BACK UP/ ON. PROCEED TO DRIVE ... CAR HAD NO ACCELERATION , VERY LITTLE , LIKE THE CAR WAS STILL IN A HIGHER GEAR . SPEED UP VERY SLOWLY UNTIL IT REACHED APPROX 55-60 MPH. BUT THE RPM'S WERE AT 5500/6000 , FELT LIKE THE TRANNY NEEDED TO SHIFT BUT WOULDN'T. SLOWED DOWN TO APPROX. 35-40 .. TO GET RPM'S IN LINE OR MORE IN LINE. DROVE HOME LAST HOUR ON SIDE ROADS AND FRONTAGE ROADS WITH FLASHERS ON. CAN'T DRIVE THAT SLOW ON A FREEWAY. ALL OF CAR FUNCTIONAL WERE NORMALS , AC , RADIO ,WINDOWS , LIGHTS . JUST THE POWER STEERING AND CHECK ENGINE LIGHT STAYED ON WITH NO ACCELERATION POWER OR POWER STEERING ....CALLED DEALER MONDAY MORNING FOR A TOW INTO THE SHOP .

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - KISSEE MILLS, MO

    2015 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES MAKES GRINDING NOISES, DEALERSHIP MADE TEMPORARY REPAIRS AND REFUSES ADDITIONAL REPAIRS. *SMD

    Source: CONSUMER LETTER
  • 2014 BUICK LACROSSE
    - FRANKLIN, MA

    2014 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO CUSTOMER REIMBURSEMENT REQUEST FORM AND GM RECALL NOTICE 16007. *SMD THE CONSUMER ATTACHED THE AIR BAG RECALL NOTICE. *JB

    Source: CONSUMER LETTER
  • 2006 BUICK LACROSSE
    - COLUMBIA, MO

    I DRIVE AT NIGHT AND THE LOW BEAM LIGHT OUT SIDE SHOTS OFF THAT I CAN NOT SEE THE ROAD TO DRIVE UNTIL I TURN ON THE HIGH BEAM TO GET TO MY PLACE. NOW THE LOW BEAM LIGHT DOES NOT WORK AT ALL. I TOOK MY CAR TO THE DEALER FOR DIAGNOSTIC, THEY COUL NOT FIND WHAT THE PROBLEM IS. IT IS OF A MATTER OF SAFTY ISSUE TO DRIVE AT NIGHT WHEN LIGHTS GO OFF . I WAS DRIVING LAST NIGHT AND THE LIGHT LOW BEAM WENT OFF " DANGEROUS " I WAS DRIVING IN THE CITY STREETS, I COULD NOT GO TO HYWAY. I NORMALLY DRIVE IN HIWAY.

    Source: NHTSA WEB SITE