BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK ENCLAVE
    - FORT SMITH, AR

    LAST NIGHT (11/21/2016) MY 2012 BUICK ENCLAVE'S PASSENGER AIRBAG LIGHT CAME ON. VEHICLE HAS ONLY 61,000 MILES. I TOOK IT IN AND FOUND OUT THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACE AT A COST TO ME OF $1100. I WAS ALSO TOLD THAT AIR BAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. I'VE NOTICED THAT THIS IS AN ONGOING PROBLEM MANY PEOPLE HAVE WITH THIS CAR. HOW IS THIS NOT A RECALL?

    Source: NHTSA WEB SITE
  • 2012 BUICK ENCLAVE
    - BROOKVILLE, PA

    POWER LIFT GATE STRUTS FAILED. THIS WAS A RECALL ON OTHER 2012 MODELS. I HAD TO PAY $1113.21 FOR THIS REPAIR. THIS CREATED A SAFETY HAZARD. THIS LIFTGATE FELL ON MY DAUGHTER. WE CAUGHT IT BUT SHE COULD HAVE BEEN HURT.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - SANTA ROSA, CA

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/06/2017*CT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - WEST MELBOURNE, FL

    MY TIRES KEEP LEAKING AIR. I WAS INFORMED IT WAS MY RIMS ARE FLAKING CAUSING RAZOR CUTS IN MY TIRES. ABOUT 2 WEEKS AGO THE FRONT RIGHT TIRE STARTED LEAKING, THEN A WEEK AGO THE LEFT ONE STARTED LEAKING AND A DAY OR TWO AFTER THAT THE REAR PASSENGER TIRE IS NOW LEAKING ALSO.

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - CHOUDRANT, LA

    TL* THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED NECK AND BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 205,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - LANSING, MI

    TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 40 MPH, THE MOTOR FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - DAVENPORT, OK

    TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND STABILITRAK WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE RESTARTED WHEN THE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SERVICE STABILITRAK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK REGAL
    - LEBANON, PA

    I WAS DRIVING ON A RURAL ROAD (ABOUT 40-45 MPH) AND MISSED A STOP SIGN AT A T INTERSECTION, WENT STRAIGHT AHEAD AND STRUCK A GUIDE WIRE, A LARGE BUSH, THEN A BLOCK WALL, AND CAME TO A STOP AFTER PASSING THROUGH THE WALL AND ENTERING THE BUILDING. THE CAR NEVER VEERED BUT WENT STRAIGHT AS IT STRUCK THESE STRUCTURES. AIR BAG DID NOT DEPLOY AND I SUSTAINED A BROKEN RIB AND INJURY TO THE CHEST WALL. EMERGENCY PERSONNEL COULD NOT EXPLAIN WHY THE AIRBAG DID NOT DEPLOY. THE CAR WAS INSPECTED AND FOUND TO BE A TOTAL LOSS.

    Source: NHTSA WEB SITE
  • 2015 BUICK LACROSSE
    - SULLIVAN, ID

    TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35-40 MPH, A DEER STRUCK THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE DRIVER'S SIDE STEERING WHEEL AIR BAG DEPLOYED, BUT DID NOT FULLY INFLATE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE AND WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE CONTACT HAD A REPAIR APPOINTMENT AT A LOCAL DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK ENCLAVE
    - DALLAS, TX

    SHORTS IN THE ELECTRICAL SYSTEM, TURN SIGNALS, REVERSE LIGHTS, PARKING LIGHTS, TAILIGHTS BURN OUT. RADIO AND COMMUNICATIONS PANEL SHORTS

    Source: NHTSA WEB SITE