BUICK Complaints

2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-517. *SMD

SUB FRAME IS COMPLETELY ROATED OUT ON THE BACK DRIVE. COMPLETE SAFTY HAZARD NEEDS RECALL

THE SENSOR FOR THE PASSENGER AIRBAG ASSOCIATED WITH THE FRONT PASSENGER SEAT WORKS ERRATICALLY, AND GENERALLY DOES NOT ENABLE THE FRONT PASSENGER AIRBAG WHEN A PASSENGER IS IN THE SEAT. THIS OCCURS WITH A FULL SIZE ADULT IN THE SEAT. THIS CONDITION SEEMS TO OCCUR REGARDLESS OF IDLING OR DRIVING CONDITIONS. IT GENERALLY REPORTS THROUGH INDICATORS THAT THE FRONT PASSENGER AIRBAG IS TURNED OFF AND THE AIRBAG READINESS INDICATOR IS LIT TO INDICATE A PROBLEM. *TR

CHECK ENGINE LIGHT CAME ON AT 70000 MILES. BROUGHT INTO DEALER AND TOLD STRETCHED TIMING CHAIN. ALTHOUGH GM HAS AN EXTENDED WARRANTY ON MANY OF THESE ENGINES IN THE ENCLAVE, I WAS TOLD THAT MINE WAS NOT A PART OF THE QUALIFIED BATCH FOR THE EXTENDED WARRANTY AND THAT ALL COSTS WOULD BE OUT OF POCKET. I AM CURRENTLY STUCK WITH A VEHICLE THAT NEEDS OVER $3500 IN REPAIRS ON A KNOWN ISSUE FOR THIS ENGINE. THE VEHICLE WILL NOT PASS NEEDED EMISSIONS TESTING AND IS AS SUCH UNDRIVABLE.

*VT* - ON TWO DIFFERENT OCCASIONS MY 2004 BUICK RENDEZVOUS HAS CAUSED THE INSIDE OF THE CAR TO FILL UP WITH STRONG GASOLINE SMELL. WHEN CHECKING THE GROUND I DISCOVERED IT WAS LEAKING GASOLINE. I WAS TOLD THAT THERE WAS NO MORE RECALL ON MY VIN# - HOWEVER, I'M DISCOVERING THAT OTHER 2004 BUICK RENDEZVOUSES ARE REPORTING THE SAME OF SIMILAR PROBLEM UNDER CAMPAIGN #07V349000. I WAS NEVER NOTIFIED OF A RECALL FOR THIS ISSUE, WHICH COULD BE A VERY SERIOUS SAFETY ISSUE, AS I HAUL AROUND BY VERY YOUNG GRANDCHILDREN. WHAT? DOES SOMEONE HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED PROPERLY?

TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS STARTED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 04/11/17 L'S CONSUMER STATED VEHICLE WAS PARKED AT OWNERS HOME WHEN KEY WAS TURNED TO START CAR - YOU COULD HEAR THE EXPLOSION FROM THE HOUSE INSIDE. UPDATED 9/7/18*JP

TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE DRIVING 55 MPH, THE ENGINE CAUGHT FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

ON NOVEMBER 19, 2016, I PURCHASED THE 2017 BUICK LACROSSE PREMIUM AWD. ON THAT SAME DAY, WHILE I WAS DRIVING ON THE HIGHWAY THE OVERHEATED ENGINE LIGHT CAME ON, BEEPING SOUND, OIL LIGHT CAME ON, SHORTLY VEHICLE INDICATED IMMEDIATELY TO STOP, WHICH I DID, STRANDED ON THE HIGHWAY IN EN ROUTE TO DEALERSHIP. I HAD JUST LEFT THE DEALERSHIP APPROXIMATELY FIVE MINUTES AGO AFTER I PURCHASED THE VEHICLE. THE VEHICLE WAS TOWED TO DEALERSHIP. SIMULTANEOUSLY AT 4:48 P.M. EST, ONSTAR SENT NOTIFICATION VIA EMAIL STATING, "A CRITICAL ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM IN YOUR 2017 BUICK LACROSSE AWD HAS BEEN DETECTED...PLEASE SERVICE YOUR VEHICLE IMMEDIATELY." ON NOVEMBER 20, 2016, I RESCINDED MY CONTRACT WITH DEALERSHIP CONNECTED TO THE ABOVE ISSUES. ON NOVEMBER 21, 2016, DEALERSHIP FULLY REFUNDED $47,848.19 AND CONTINUED ITS POSSESSION OF SAID VEHICLE SINCE NOVEMBER 19, 2016. ON SEPTEMBER 10, 2016, I ORDERED THE VEHICLE WITH THE DEALERSHIP WITH HIGH EXPECTATIONS ON A NEW VEHICLE. THE DEALERSHIP DID NOT DISCLOSE TO ME ABOUT THE ABOVE PROBLEMS AND SAFETY ISSUES PRIOR TO MY PURCHASE. I FELT UNSAFE IN THE VEHICLE BECAUSE IT WAS MAKING LOUD NOISES UNDERNEATH THE CAR AS I DROVE IT, FOR EXAMPLE, I FELT LIKE I WAS GOING TO BLOW UP IN THE VEHICLE. I ALSO FELT UNSAFE DRIVING AT LOW SPEED WITH THE EMERGENCY LIGHTS ON THE HIGHWAY. I FELT UNSAFE STRANDED ON THE HIGHWAY IN THE VEHICLE, WAITING FOR THE TOW TRUCK. *TR

LIGHTS ON THE DASH BOARD CAME ON WHILE DRIVING IN TOWN AT APPROXIMATELY 20 MPH INDICATING AWD, TRACTION CONTROL AND ANTI-LOCK BREAKS WERE NOT WORKING. POWER STEERING ALSO WAS NOT WORKING. VEHICLE TAKEN TO LOCAL GM DEALER FOR REPAIR. ASSESSMENT INDICATED NEED TO REPLACE POWER STEERING PUMP AND ELECTRONIC BREAK MODULE. THE LIGHTS CAME OFF AND ON REPEATEDLY OVER THE NEXT SEVERAL WEEKS WAITING ON THE REPAIRS. THE TWO RECOMMENDED PARTS WERE REPLACED AND ONE WEEK LATER THE SAME LIGHTS CAME ON AND POWER STEERING AND OTHER FUNCTIONS WERE LOST AGAIN, INDICATING THAT THE ISSUE WAS NOT FIXED BY REPLACING THESE PARTS. *TR

LOW BEAMS DO NOT FUNCTION, ONLY HIGH BEAMS. WHEN HEADLAMPS ARE SWITCHED TO LOW BEAMS THEY GO DARK. THIS OCCURRED WHILE DRIVING DOWN A DARK RURAL ROAD WITH NO STREET LIGHTS.