BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK LACROSSE- LAURELTON, NY
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- MERRILL, MI
ON FRIDAY, JULY 1, 2016 I WAS TRAVELING DOWN A 2 LANE ROAD WITH MY CRUISE CONTROL SET WHEN MY CAR SUFFERED A LOSS OF POWER. THE ENGINE STILL WAS RUNNING, BUT APPARENTLY MY TRANSMISSION LOST THE ABILITY TO POWER THE CAR. I WAS ABLE TO PARK ON THE SHOULDER OF THE ROAD, AND EVENTUALLY, TOWED TO MY MECHANICS SHOP. YESTERDAY I WAS TOLD THE PROBLEM WAS A FAULTY TRANSMISSION CONTROL AND IT WILL COST ME $1060 TO REPAIR. I WAS ALSO TOLD THAT THIS IS A COMMON ENOUGH PROBLEM THAT BUICK DEALERS KEEP THE PART IN STOCK.. IF IT IS THAT COMMON OF A PROBLEM, AND CARS ARE LOSING POWER ON THE ROAD, THAT IS A SAFETY ISSUE AND SHOULD BE SUBJECT TO RECALL, INSTEAD OF TAKING HARD EARNED MONEY OUT OF OWNERS POCKETS TO FIX! I MIGHT ADD THAT THIS CAR HAS LESS THAN 68,000 MILES ON IT!
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- LINCOLN, NE
THE STEERING IS ALMOST IMPOSSIBLE TO TURN AT SLOW SPEED OR IDLE. IT HAS 64,000 MILES ON IT. PLEASE HELP, IT'S NOT A SAFE CARE TO BE DRIVING AND AS MANY OF THE SAME PROBLEMS OTHERS HAVE WITH THE SAME YEAR AND SUPPOSEDLY FIXED BY BUICK IN 2008 I THINK THEY NEED TO UPGRADE OUR STEERING GEAR.
Source: NHTSA WEB SITE -
2013 BUICK VERANO- HOUSTON, TX
MY CAR HAS ONLY 55, 148 MILES AND THE POWER STEERING MODULE HAS GONE OUT ALREADY. I HAVE HAD MY CAR FOR ONLY 3 YEARS AND I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION AND NOW THE POWER STEERING. I AM NOT SURE HOW MUCH IT WILL COST TO GET IT REPAIR. MY CAR LOCKED UP AS I WAS DRIVING IT. I LOOKED DOWN AND SAW MY DASHBOARD FLASHING SAYING THAT THE POWER STEERING NEEDED TO BE SERVICE. I COULD NOT TURN THE CAR AT FIRST. ALL I COULD DO IS JUST GO STRAIGHT. THEN ALL OF A SUDDEN I WAS ABLE TO TURN THE CAR, BUT IT WAS VERY HARD.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- HEATH SPRINGS, SC
I BOUGHT THIS 2008 BUICK ENCLAVE A YEAR AND A HALF AGO WITH LESS THAN 80,000 MILES ON IT, AND IT'S BEEN GIVING ME TRANSMISSION PROBLEMS ALREADY. I ALMOST GOT STRANDED AND COULDN'T GO ABY FASTER THAN 30 MPH. IT ALMOST CUT OFF ON ME IN THE MIDDLE OF THE ROAD. MY TRANSMISSION AND ENGINE BOTH WOULD LOSE POWER AND WOULDN'T GO PAST FIRST GEAT. MYRPM HAND WENT ALL THE WAY UP TO 4 WHICH IT NORMALLY STAYS BETWEEN 1 AND 2, AND MY GAS HAND WENT FROM FULL, TO HALF, FULL, AND ALMOST EMPTY IN A FEW SECONDS. ENGINE RIDES ROUGH AND HAS TO TAKE OFF SPEED. TRANSMISSION AND ENGINE PROBLEMS WERE ADVISED BY BUICK AS BEING A KNOWN ISSUE BUT APPARENTLY THEY HAVEN'T STAYED TRUE TO THEIR NAME "BUICK." THIS IS A SAFETY HAZARD AS I COULD'VE GOTTEN EASILY HIT WITH NO TAKE OFF SPEED AS IT BARELY MOVES. IT HAS HAPPENED 5 TIMES WITH THESE SAME ISSUES BUT DEALERSHIP KEPT SAYING THAT NO CODES WOULD POP UP TO SEE WHAT'S THE ISSUE UNTIL A WEEK AGO, IT DID IT AGAIN FOR ABOUT 5TH TIME AND I TOOK IT TO THE DEALERSHIP WHO ADVISED ALL KINDS OF CODES WERE POPPING UP WITH MY ENGINE AND TRANSMISSION. ALSO THE WRITING ON MY CONTROL BUTTONS HAVE WORN OFF AND MY FRONT SUSPENSION NEEDS REPLACED AND MY DRIVER SEAT TRACKS WHICH ARE NOT COVERED UNDER MY WARRANTY. BUICK NERDS TO HOLD TRUE TO THEIR NAME AND COMPENSATE OR REPLACE THESE DETECTED 2008 BUICK ENCLAVES. BUICK IS NOT HOLDING TRUE TO THEIR NAME. I'M VERY DISSATISFIED AND IS MY FIRST TIME BEING A BUICK OWNER. NOW THE DEALERSHIP IS TRYING TO FIX THESE ISSUES, BIT I SHOULDN'T HAVE TO PAY ANYTHING .
Source: NHTSA WEB SITE -
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2010 BUICK ENCLAVE- ROCKVILLE, VA
THE POWER STEERING STOPS WORKING INTERMITTENTLY. WITHOUT WARNING, THE ABILITY TO STEER THE CAR BECOMES VERY DIFFICULT. THIS HAPPENS MOSTLY IN TURNS IN INTERSECTIONS. TURNING THE VEHICLE BACK STRAIGHT OUT OF A SWEEPING 90 DEGREE TURN IS ALMOST IMPOSSIBLE UNTIL A 5 TO 8 SECOND PAUSE ELAPSES. THIS IS EXTREMELY DANGEROUS, USUALLY CAUSING THE DRIVER TO BRAKE HEAVILY IN AN INTERSECTION FOR WHAT LOOKS LIKE NO APPARENT REASON. THIS IS DANGEROUS NOT ONLY BECAUSE OF THE LACK OF DRIVER CONTROL, BUT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. THIS IS BECOMING MORE FREQUENT AND IT CAN BE PURPOSEFULLY REPRODUCED IF THE STEERING WHEEL IS TURNED RAPIDLY WHILE AT A LOW SPEED. ALSO NOTICEABLE IS A STRANGE NOISE COMING FROM THE STEERING COLUMN JUST BELOW THE STEERING WHEEL AT TIMES, HEARD MOSTLY AT LOW SPEED IN A QUIET ENVIRONMENT. IT IS A TINY SOMEWHAT VIBRATIONAL SOUND SIMILAR TO RUNNING YOUR FINGER ACROSS THE TEETH OF A VERY FINE TOOTHED HAIR COMB. WHILE THIS NOISE IS NOTICEABLE AND IT CAN BE FELT IN THE STEERING WHEEL, IT IS NOT AN INDICATION THAT THE STEERING IS PREPARING TO FAIL AT THAT TIME. THE NOISE COMES AND GOES... IT FEELS ALMOST ELECTRICAL IN NATURE. THE POWER STEERING PUMP RESERVOIR HAS BEEN CHECKED AND IS FULL. THE SERPENTINE BELT DRIVING THE PUMP IS IN GOOD CONDITION AND HAS BEEN DETERMINED TO NOT BE SLIPPING. THE RACK AND PINION IS MOUNTED SECURELY AND IS NOT LEAKING EXTERNALLY.
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- HARWINTON, CT
2005 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS STILL ON BACK ORDER TO REPAIR HEAD LAMP DRIVER MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THE HEAD LAMP WAS FINALLY REPLACED. *JB UPDATED 09/22/16.*JB
Source: CONSUMER LETTER -
2001 BUICK REGAL- DETROIT, MI
2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR DEFECTIVE RECALL NOTICE 15757. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT FIRE. ALSO, THE VEHICLE HAD AN OVERHEATING PROBLEM. *JB
Source: CONSUMER LETTER -
2006 BUICK LUCERNE- GLEN ROCK, NJ
I WAS TOLD MY GARAGE KEPT BUICK LUCERN WITH 18,000 MILES NEEDS GAS LINE AND BRAKE LINING REPLACEMENT BECAUSE OF RUST.
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- ORLANDO, FL
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/17/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE