BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LUCERNE- BAKERSFIELD, CA
WHEN BRAKING DOWN HILL THE ROTORS WARP MAKING IT ALMOST IMPOSSIBLE TO STOP IN AN EMERGENCY. DEALERSHIP PAID FOR THE SECOND REPAIR, CAR WAS ABOUT A YEAR OLD, SAYING IT WAS A DEFECT IN THE DESIGN, LIGHTWEIGHT ROTORS, CALIPERS AND BRAKE PADS. LUCKILY I LIVE IN AN AREA THAT IS FLAT. EVERY TIME I GO OUT OF TOWN I HAVE TO DEAL WITH THIS FEAR AND A REPAIR JOB. AN INDEPENDENT MECHANIC SAID I NEEDED TO UPGRADE TO HEAVY DUTY ROTORS AND CALIPERS. SAID THIS TOOK CARE OF THE PROBLEM IN A CADILLAC WITH THE SAME PROBLEMS. IT'S A 2K FIX BUT DEALERSHIP REFUSES TO FIX IT BECAUSE I AM A WOMAN AM HEAVY ON THE BRAKES DOWNHILL AND THAT HIS WIFE CAN'T DRIVE EITHER. ALSO SAID THEY WON'T FIX THE DEFECT DUE TO ME TAKING THE CAR TO AN INDEPENDENT MECHANIC. I HAD TO AS THEY KEPT TURNING THE ROTORS EVEN THOUGH THEY CAN ONLY BE TURNED 2 X. THIS DEFECT WILL EVENTUALLY CAUSE AN ACCIDENT BUT UNTIL THEN I JUST HOPE FOR THE BEST.
Source: NHTSA WEB SITE -
2011 BUICK REGAL- GREELEY, CO
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- NEWPORT NEWS, VA
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE VEHICLE FILLED WITH SMOKE FROM THE FRONT INTERIOR VENTS. THE CONTACT IMMEDIATELY TURNED THE IGNITION OFF AND VACATED THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR CAUGHT FIRE. THE WIRE HARNESS FROM THE FUSE BOX TO THE FIREWALL WAS REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS A RECALL, BUT THE VIN WAS EXCLUDED. THE DETAILS OF THE RECALL WERE NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- SPRING VALLEY, NY
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING VARIOUS SPEEDS, THE FUEL TANK LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS FILLED WITH FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CHECK VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V349000 (FUEL SYSTEM, GASOLINE) AND 07E021000 (FUEL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- PRESCOTT VALLEY, AZ
TL* THE CONTACT OWNED A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE POLE, GAS METER, AND TREE; HOWEVER, THE ENGINE CONTINUED TO REV. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER RECEIVED FACIAL AND HAND INJURIES AND THE PASSENGER RECEIVED STOMACH INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE PASSENGER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,696.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 BUICK RAINIER- HORN LAKE, MS
MY 2005 BUICK RAINER SPEED METER STOP WORKING ALSO MY FUEL GAGE, OIL GAGE, RPM GAGE AND TEMP GAGES ALL HAVE STOP WORKING CORRECTLY.
Source: NHTSA WEB SITE -
2014 BUICK LACROSSE- DISTRICT HEIGHTS, MD
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK AND JERKED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,978. UPDATED 07/26/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RENDEZVOUS- REPUBLIC, PA
GASLINERUSTEDOUTCAUSINGFUELTOSORAYUNDERVEHICLCAUSINGHEALTHPROBLEMSANDSICKNESSCAUSINGBREATHINGPROBLEMS SINCE I HAVE EMPHYSMSA
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- SEAL BEACH, CA
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE NOTIFICATION INDICATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- LANCASTER, CA
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLAMPS FAILED TO ILLUMINATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE BATTERY WIRE CONNECTOR CAUGHT ON FIRE AFTER THE BATTERY WAS REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE