BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK REGAL
    - STATEN ISLAND, NY

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LACROSSE
    - OKEECHOBEE, FL

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/20/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - SALT LAKE CITY, UT

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. PRIOR TO THE RECALL, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - NORTHFIELD, MN

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 10 MPH AT NIGHT OVER RAILROAD TRACKS, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ILLUMINATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK RAINIER
    - SHERRILL, IA

    TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS NOT ABLE TO SUPPLY THE PART FOR THE REPAIR FOR LONGER THAN 18 MONTHS. THE MANUFACTURER WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ UPDATED 11/21/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE GASKET WAS LEAKING OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LACROSSE
    - HATTIESBURG, MS

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT SLOWED DOWN, STOPPED, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO PERFORMED AN IGNITION SWITCH RECALL REPAIR ON THE VEHICLE. THE DEALER DID NOT DO ANYTHING AND STATED THAT THE RECALL WAS FOR THE KEY AND NOT THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS NOT PROVIDED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - PALM HARBOR, FL

    I PURCHASED THIS VEHICLE A YEAR AGO WITH 66,100 MILES. ONE PREVIOUS OWNER. THE PASSENGER SIDE REAR DOOR WOULD NOT OPEN. IT'S STILL INOPERABLE. I DO NOT KNOW WHEN THE DOOR STOPPED WORKING, JUST THAT IT WAS PRIOR TO 66,100 MILES. IT HAS MADE THE VEHICLE UN-SAFE TO EXIT FROM THE REAR SEAT WHEN PARKED STREET-SIDE.

    Source: NHTSA WEB SITE
  • 2004 BUICK CENTURY
    - NOVI, MI

    WHILE IN MOTION THE HIGH BEAM WILL GO OUT AND LOW BEAM WITH IT - NO LIGHTS AT ALL. YOU MUST PUSH OR PULL THE TURN SIGNAL LEVER TO TURN THE LIGHTS ON AGAIN.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - WEST FARMINGTON, OH

    THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. MY HEADLIGHTS QUIT WORKING. THE FIRST TIME IT WAS NOT AS DARK AND I CAUGHT IT . MY HUSBAND TOOK IT TO SIMS BUICK ON ELM RD. WHERE WE PURCHASED IT. THEY SAID THERE WAS NO RECALL ON IT, BUT WE NEW THERE WAS. MY HUSBAND PAID FOR THE NEW MODULE AND PUT IT IN. THIS TIME IT TOOK PLACE ON TUES. MAR. 29 AND 8:30 PM IN THE DARK. I HAD 3 GIRLS I WAS TAKING HOME FROM WORK AND MY HEADLIGHTS WENT OUT. ALMOST HIT SOMEONE ALONG THE ROAD AND THERE WAS TRAFFIC COMING AT ME. THAKFULLY THE GIRLS GUIDED ME INTO A DRIVEWAY. MY BRIGHTS WORKED TO GET ME AND THE GIRLS HOME. MY HUSBAND CHECKED AGAIN AND WAS TOLD THERE WAS NO RECALL OR FIX. HE BOUGHT THE MODULE AND REPLACED IT HIMSELF. THANK GOD WE WERE SAFE. BUT YOU NEED TO FIGURE IT OUT BEFORE SOMEONE GETS HURT. AND MAKE SURE YOUR DEALERS GET THE INFORMATION.

    Source: NHTSA WEB SITE