BUICK Complaints

THE ABS TRACTION CONTROL IS NOW COMING ON ALL THE TIME. I UNDERSTAND THIS HAS BEEN A BIG PROBLEM FOR BUICK. THEY HAVE NOT FIXED ANY PROBLEMS ON THESE. WISH THEY WOULD RECALL THEM FOR THIS PROBLEM AS THIS IS NOT SAFE. IT COMES ON GOING DOWN THE ROAD AND MAKES A FUNNY NOISE. THIS VAN HAS HAD SO MANY PROBLEMS THAT IT SHOULD BE RECALLED.

SMOKE CAME OUT INSIDE ON THE FRONT PASSENGER VENT, FIRE MELTED THE VENT COVER. TOOK THE GMC / BUICK DEALERSHIP, THEY SAID THEY CANNOT FIND THE SOURCE OF FIRE, SUGGESTING FIRE CAUSE IS EXTERNAL SUCH AS REFLECTION FROM THE SUN. DRIVER DOES'T SMOKE AND THERE'S NOTHING I CAN FIND IN THE VEHICLE THAT MIGHT HAVE CAUSE THE REFLECTION SUCH AS A MIRROR OR ANY SHINY OBJECT. THIS HAPPENED WHILE THE VEHICLE IS IN MOTION, CITY STREET DRIVING. VEHICLE TRAVELED APPROXIMATELY 2 MILES FROM THE HOUSE AT 8 IN THE MORNING. OUTSIDE TEMPERATURE AROUND 50'S DEGREES. I THINK THE PROBLEM MIGHT BE ELECTRICAL. THE AMOUNT OF SMOKE AND BURNING SMELL IN THE VEHICLE MADE IT VERY UNSAFE TO DRIVE IT.

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK, WHICH RENDERS AIRBAGS INOPERABLE. INVOLVED MY SAFETY; I CONSIDERED EQUIPMENT DEFECT. DEALER SAID SEAT BELT KIT WAS NECESSARY TO REPAIR AND CHARGED ME $235.60.

I TALKED TO TWO DIFFERENT LADIES AT RED LION CHEVY ABOUT A RECALL ON MY CAR. I ASKED FOR A RENTAL TO BE PROVIDED AND BOTH LADIES SAID THEY WOULD GIVE ME A RENTAL AT NO COST SINCE I WOULD BE DROPPING THE CAR OFF, THEY DIDNT KNOW IF THEY WOULD GET TO IT RIGHT AWAY AND THAT IT COULD TAKE UP TO 3 HRS. REASON I TALKED TO 2 LADIES, FIRST APPOINTMENT GOT CANCEL, 2ND I FORGOT ABOUT AND 3RD WAS TODAY WHICH I WENT IN. KEVIN CHECKED ME IN AND I ASKED ABOUT THE RENTAL AND IT WAS NOT IN THE SYSTEM. SO HE ASKED MATT. MATT REFUSED THE RENTAL, KEVIN EVEN TRIED TO EXPLAIN TO MATT, BUT MATT DIDNT WANT TO LSTEN, JUST SAID NO WE DONT GIVE OUT RENTALS, AND SAID SORRY I WAS TOLD WRONG AND WALKED AWAY. VERY RUDE. I AM A VERY BUSY PERSON AND DONT HAVE TIME TO WAIT HOUR(S) ON A REPAIR. THEY SAID THEY WOULD HAVE A RENTAL WAITING ON ME AT NO COST, AND THEY LIED ABOUT IT. THIS IS DISHONEST. THEY WASTED MY TIME AND GAS. I LEFT THE LYING DEALERSHIP AND WENT HOME WITH THE RECALL NOT FIXED. AS FAR AS I AM CONCERN, SINCE THEY REFUSED THE RENTAL THEY SAID THEY WOULD PROVIDE, THEY REFUSED TO FIX THE RECALL. WHEN I GOT HOME, I CALLED THE CUSTOMER ASSISTANCE CENTER AND THEY REFUSED TO HELP.

PURCHASED CAR A LITTLE OVER TWO YEARS AGO AND IN THAT TIME IT HAS BEEN IN THE SHOP FOR REPAIRS NUMEROUS TIMES. THE PROBLEMS THAT CONTINUES TO OCCUR IS THE CHECK ENGINE LIGHT COMES ON AND THE CAR CANNOT STAY RUNNING. IT LOSES POWER AT STOP LIGHTS, BEEN PUSHED AT GAS STATIONS AND HAS EVEN STOPPED RUNNING PULLING ONTO THE INTERSTATE. TAKEN IT TO THE BUICK DEALERSHIP AND EACH TIME THEY CLAIM TO HAVE "FIXED" IT. THIS CAR WAS IN THE SHOP TWO WEEKS AGO EXACTLY AND THE CHECK ENGINE LIGHT IS BACK ON AND THE CAR CONTINUES TO STOP RUNNING (FULL TANK OF GAS) FOR NO REASON. I DO NOT HAVE AN ADDITIONAL CAR TO DRIVE, SO WHEN IT IS IN THE SHOP I HAVE TO RENT ONE OR BORROW ONE, ALONG WITH THE COSTS TO GET THIS CAR "FIXED" I AM LOOKING AT ABOUT FOUR THOUSAND DOLLARS SINCE NOVEMBER 2015. THE BUICK DEALERSHIP IN TWIN FALLS, IDAHO NEEDS TO FIGURE OUT WHAT IS WRONG WITH THIS CAR AND GET IT FIXED FOR GOOD. THIS IS NOT OK. WHO SPENDS THIS MUCH MONEY ON A 2013 CAR, ONLY TO HAVE REPAIR BILLS AND A CAR THAT IS STILL NOT FIXED! ON A SIDE NOTE, WEREN'T A LARGE MAJORITY OF 2013 BUICK LACROSSE'S RECALLED? IF SO, I HAVE NEVER BEEN NOTIFIED. SHAME ON YOU BUICK FOR SELLING SUCH A POOR RUNNING AND UNSAFE CARE AND SHAME ON ROB GREEN BUICK IN TWIN FALLS, IDAHO FOR NOT FIXING A PROBLEM AFTER OUR CAR HAS BEEN IN YOUR SHOP AT LEAST FOUR TIMES SINCE NOVEMBER 2015 FOR THE SAME PROBLEMS THAT HAVE BEEN REPORTED TIME AND TIME AGAIN.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/31/2016*LJ UPDATED 06/09/16.*JB

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000(STRUCTURE) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/09/16.*JB

TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE PARKED, ENGINE OIL WAS NOTICED BENEATH THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

PIRELLI TIRES FROM GM FACTORY ARE SEPARATING WHICH I HAVE TRIED FOR OVER 6 MONTHS TO HAVE THEM REPLACED SEE ATTACHED DOCUMENT STABILITRAK AND TRACTION CONTROL WERE DISSABLED DUE TO TIRE DEFECT IN ADDITION THERE IS A TRANSMISSION LEAK AND LIGHT

TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.