BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK REGAL
    - BLOOMINGTON, MN

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT OPENED THE HOOD OF THE VEHICLE AND THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - CLEVELAND, OH

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE REVERSING AT A LOW SPEED, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 38,859.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - SPOONER, WI

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK REGAL
    - BROOKLYN, NY

    TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ UPDATED 05/29/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - HINESVILLE, GA

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMITTED FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES COMING FROM THE MANIFOLD AND THE GASKET COVER. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE. THERE WERE NO REPORTS FILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE S COVER, S RETAINER, AND GASKET. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND ALL THE BODY DAMAGE TO THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), WHICH STATED THAT THE CONSEQUENCE FOR THE RECALL COULD RESULT IN A FIRE. THE CONTACT STATED THAT THE FAILURE EXPERIENCED DIRECTLY RELATED TO THE FAILURE INDICATED IN THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - VISTA, CA

    GM BUICK LA CROSSE HEADLIGHT CONTROL. NHTSA RECALL NOTICE IN 2015. FAILED IN APRIL 2008. OUT OF WARRANTY. REPLACED CONTROL UNIT WITH NEW UNIT COST $1048. SENT DETQILS TO NORTH COUNTY BUICK DEALER IN MARCH 2015. NO ANSWER.

    Source: NHTSA WEB SITE
  • 2004 BUICK REGAL
    - COAL VALLEY, IL

    HOW LONG DOES THE NHTSA ALLOW GM TO FIX RECALL 15757? IT APPEARS THAT GM IS JUST WAITING CONSUMERS OUT BECAUSE OF THE AGE OF VEHICLES, I.E., AFFECTED UNITS ARE PROBABLY BEING TAKEN OUT OF SERVICE AND THE LONGER GM WAITS, MORE OF THEIR RESPONSIBILITY NATURALLY GOES AWAY. I CALLED THE BUICK RECALL HOTLINE AND THEY STATED THAT THEY HAD NO IDEA WHEN A "FIX" WOULD BE ISSUED.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - EDGEFIELD, SC

    MY HEAD LIGHTS WOULD NOT WORK, THE INSIDE TIRE LIGHT WOULD NOT GO OFF, ALSO THE OIL LIGHT STAYED ON, HAD THESE CHECKED AND WAS TOLD THE BODY CONTROL MODULE WAS BAD, HAD IT REPLACED. COST $505.76

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - EL DORADO HILLS, CA

    MY DRIVE BELT BROKE AT 4244 MILES AND WAS COVERED BY GM. IT BROKE AGAIN AT 58K MILES AND GM IS REFUSING TO COVER STATING NORMAL WEAR AND TEAR. IT IS NOT NORMAL FOR A DRIVE BELT TO HAVE TO BE REPLACED TWICE BEFORE 60K MILES. WAS TOLD REGULAR MAINTENANCE RECOMMENDS IT BEING REPLACED AT 50K DUE TO HYBRID ENGINE, BUT OWNER'S MANUAL DOES NOT STATE THIS, JUST STATES TO INSPECT IT. WE JUST HAD TRANSMISSION REPLACED UNDER WARRANTY AT 57K MILES, SO DRIVE BELT WAS INSPECTED AT THAT TIME; NO ISSUES REPORTED.

    Source: NHTSA WEB SITE
  • 1998 BUICK LESABRE
    - LIBERTY, KY

    MY CAR SEEMS TO JUST DIE WHILE YOU ARE DRIVING IT THEM YOU HAVE TO PULL OVER AND WAIT A FEW MINS BEFORE IT WILL START AGAIN AND NO BODY SEEMS TO KNOW WHAT THE PROBLEM COULD BE TO YOU

    Source: NHTSA WEB SITE