BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LACROSSE- LUNENBURG, MA
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO INTERMITTENT ENGINE LOSS OF POWER. *SMD
Source: CONSUMER LETTER -
2009 BUICK LACROSSE- BLACKSVILLE, WV
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/16*LJ UPDATED 12/14/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK REGAL- REDDING, CA
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- SHARPSBURG, GA
OUR BUICK HAD BEEN RUNNING FINE, BUT WENT TO MOVE IT ONE MORNING. WITH A COLD ENGINE, AS SOON AS WE HIT THE STARTER, THE ENGINE EXPLODED VERY LOUDLY AND STARTED BURNING. AFTER THE FIRE WAS PUT OUT, IT WAS DETERMINED THAT THE ENTIRE INTAKE MANIFOLD, ALONG WITH THE FUEL LINES HAD EXPLODED IN MANY PIECES. FROM INTERNET RESEARCH, IT WAS FOUND THAT THE FUEL PRESSURE REGULATOR HAD A RECALL FOR VEHICLE YEARS '98-'00, WHICH THESE MODELS HAD THE SAME CONDITION. HAD I HAD THE HOOD OPEN AT THE TIME, I'D PROBABLY BEEN HURT BY FLYING CHUNKS FROM THE INTAKE MANIFOLD. THIS IS A VERY DANGEROUS CONDITION WHICH COULD HAVE EASILY CAUSED BODILY HARM, EVEN FROM FIRE TO THE PASSENGERS INSIDE.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- GRAND RAPIDS, MI
AT LESS THAN 60,000 MILES THE RACK AND PINION STEERING NEEDED TO BE REPLACED DUE TO A CLUNKING NOISE AND LEAKING SEALS.
Source: NHTSA WEB SITE -
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2009 BUICK REGAL- FREEMONT, CA
TL* THE CONTACT OWNS A 2009 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- HUDSON, OH
I TOOK MY 2011 BUICK ENCLAVE WITH 27,000 MILES INTO MY LOCAL BUICK DEALER FOR ROUTINE MAINTENANCE. THE SERVICE MANAGER CALLED AND ADVISED THAT THE STEERING RACK WAS LEAKING AND THAT THE ESTIMATED REPAIR COST IS $1780. I CHOSE NOT TO HAVE THE REPAIR DONE AT THAT TIME, BUT NOW SEE THAT MANY ENCLAVE OWNERS HAVE EXPERIENCED POWER STEERING FAILURES DUE TO THIS DEFECT. SOME OF THESE FAILURES OCCURRED IN TRAFFIC AND COULD HAVE RESULTED IN ACCIDENTS. NOW THAT I AM AWARE OF THIS I WILL TAKE THE CAR TO BE REPAIRED IMMEDIATELY. BECAUSE THERE HAVE BEEN SO MANY FAILURES WITH POTENTIALLY SERIOUS CONSEQUENCES, THIS SHOULD BE INVESTIGATED BY NHTSA FOR A POSSIBLE RECALL. I SUSPECT THAT THIS WOULD ALSO AFFECT GMC ACADIA AND CHEVY TRAVERSE MODELS.
Source: NHTSA WEB SITE -
1998 BUICK REGAL- MILWAUKEE, WI
TL* THE CONTACT OWNS A 1998 BUICK REGAL THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK REGAL- WHISTLER, AL
I RECEIVED A LETTER FROM THE NHTSC ABOUT A PROBLEM WITH POSSIBLE OIL LEAK AND FIRE IN MY ENGINE. I WAS INFORMED THAT A REMEDY IS NOT YET AVAILABLE FOR THIS PROBLEM. I HAVE ONLY THIS ONE VEHICLE AND I AM IN FEAR OF A TRAFFIC ACCIDENT.
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- NYSSA, OR
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED. IN ORDER TO CONTINUE DRIVING, THE CONTACT HAD TO USE THE HIGH BEAM LIGHTS TO DRIVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RELAY SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE