BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK REGAL
    - ROANOKE, TX

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILALBE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - SANTA CRUZ, CA

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK REGAL
    - EDINA, MN

    TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/08/16*LJ THE CONSUMER WAS NOTIFIED, THE PARTS WERE AVAILABLE. THE CONSUMER HAD AN APPOINTMENT FOR MARCH 1, 2016. UPDATED 03/14/16.*JB.....UPDATED 03/15/16 *BF UPDATED 03/17/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE IN PARK, THE CONTACT NOTICED ENGINE OIL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK CENTURY
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHEN SHIFTED. AS A RESULT, THE CONTACT CRASHED INTO A CURB AND CONTINUED DOWN A LAWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT AXEL AND THE MUFFLER FRACTURED. IN ADDITION, A PIECE OF THE TRANSMISSION DETACHED AND OIL LEAKED FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 03/16/16*LJ THE CONSUMER STATED THE ELECTRONIC CONTROL SYSTEM MALFUNCTIONED. *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - AUSTIN, TX

    LOW BEAM HEADLIGHTS STOPPED WORKING WHILE DRIVING ON A CITY STREET. THIS VEHICLE IS NOT INCLUDED IN THE SAFETY RECALL FOR THIS YEAR MODEL. FUSES AND BULB WERE CHECKED AND CONFIRMED TO BE GOOD.. HDM MODULE WAS REPLACED BUT DID NOT RECTIFY PROBLEM. WHILE INVESTIGATING RECALLS I FOUND SEVERAL OTHER COMPLAINTS FROM OTHER OWNERS THAT WERE NOT INCLUDED IN THE RECALL BUT HAD A PROBLEM THAT FITS THE DESCRIPTION OF THIS YEAR AND MODEL WHICH WERE INCLUDED IN THE ORIGINAL RECALL. MY VEHICLE HAS 55884 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - NORWOOD, OH

    I OWN A 2014 BUICK VERANO. I PURCHASED THIS CAR IN MAY 2015. I NOTICED AN ISSUE WITH IT'S BREAKING SYSTEM ON 1/20/2016. I WAS SITTING AT A STOP LIGHT, APPLYING THE BRAKES WITH MODERATE PRESSURE. BECAUSE IT HAD BEEN SNOWING EARLIER IN THE DAY, I SUPPOSE I WAS PRESSING DOWN HARDER THAN NORMAL. AS I WAS SITTING THERE, I NOTICED THE BRAKE PEDAL SLOWLY MOVING TO THE FLOOR. I PULLED OFF THE ROAD AND REPEATED THE OPERATION IN A PARKING LOT. INDEED, SITTING STILL, WITH THE CAR IN PARK, THE BRAKE PEDAL CONTINUES TO SLOWLY MOVE TO A COMPLETELY DEPRESSED POSITION, RESTING ON THE FLOOR. I SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP FOR 2/22/2016. THE SERVICE MANAGER TOLD ME THAT THIS WAS A KNOWN ISSUE AND WAS DUE TO EITHER THE ANTI-LOCK BRAKING SYSTEM ACTIVATION (WHILE SITTING MOTIONLESS?), OR THE BRAKE BOOSTER SLOWLY LOSING VACUUM (WHICH WOULD MAKE THE PEDAL RISE FROM THE FLOOR INSTEAD OF GOING TOWARDS IT). THE DEALER SAID 'THEY CHECKED OUT THE BRAKE SYSTEM', (SOMETHING I DON'T FULLY BELIEVE), AND THE BRAKING SYSTEM WAS COMPLETELY NORMAL. I INSISTED THAT THE DEALER BRING ANOTHER VEHICLE INTO THE SHOP, AND THEY COMPLIED. THE NEWER VERANO DID EXACTLY THE SAME THING. I HAVE NOT HAD AN ACCIDENT WITH THIS CAR, BUT I BELIEVE THE DESIGN OF THE BRAKING SYSTEM IS FLAWED. AT AN EARLIER POINT IN MY LIFE, I DID A CONSIDERABLE AMOUNT OF MAINTENANCE TO THE VEHICLES I OWNED. I HAVE NEVER CONSIDERED THE SITUATION WITH THE BUICK VERANO BRAKES TO BE A NORMAL CONDITION. I ASK THAT YOUR ENGINEERS TAKE A LOOK AT THIS SITUATION AND DETERMINE IF IT IS SAFE, OR NOT. I CERTAINLY DO NOT FEEL SAFE.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - DICKINSON, TX

    MY VEHICLE WAS PURCHASE IN AUGUST OF 2014 AND I RECEIVED A LETTER A MONTH AGO SAYING TO BRING MY VEHICLE IN FOR SERVICE OF THE POWER LIFT GATE BECAUSE OF A RECALL. WELL ABOUT TWO TO THREE DAYS LATER I STARTED TO EXPERIENCE PROBLEMS WITH MY VEHICLE SUCH AS A POPPING SOUND WHEN YOU UNLOCK THE DOORS, OPEN THE DOORS, TURN ON SIGNAL LIGHT OR RADIO...I DON'T KNOW WHAT IT COULD BE BUT GM WANTS TO CHARGE ME $125 DOLLARS JUST TO LOOK AT IT WHEN I BELIEVE THEY MESSED IT UP BECAUSE MY LIFT GATE IS MAKING NOISES AS WELL AND DID I MENTION MY RADIO DOES NOT WORK NOR DOES THE SIGNAL WHEN I BACK UP WORK...

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - AUSTIN, TX

    TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD WAS LIFTING INDEPENDENTLY AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN TURNED IN EITHER DIRECTION. IN ADDITION, THE HEADLINER WAS TEARING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK REGAL
    - CLANCY, MT

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING 70 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE CONTACT, A CONSTRUCTION CREW, AND THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE