BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LACROSSE- DETROIT, MI
PURCHASED A 2007 BUICK LACROSSE LESS THAN 2 MONTHS AGO. WITHIN THE FIRST MONTH THE LOW BEAM HEAD LIGHTS WENT OUT. TOOK BACK TO THE DEALER AND THEY REPLACED THE HEAD LIGHT MODULE. NO THE LOW BEAMS ARE NOT WORKING AGAIN. NOW THE DEALER IS TELLING ME I HAVE A FAULTY FUSE BLOCK UNDER THE HOOD.
Source: NHTSA WEB SITE -
2002 BUICK RENDEZVOUS- GULF, NC
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PIKE THAT ENTERED INTO THE TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE TANK WAS REPLACED AND THE FUEL LEAK STOPPED. UPDATED 04/13/16/*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LUCERNE- LIBERTYVILLE, IL
WHEELS LEAKING AIR WHILE PARKED AND WHILE DRIVING . PARKED IN MY DRIVEWAY AND DRIVING ON LOCAL ROADS
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- AMBRIDGE, PA
WHILE DRIVING, WHEN HIGH-BEAMS WERE TURNED ON THE ENTIRE HEADLIGHT SYSTEM WOULD SHUT DOWN LEAVING DRIVER WITH ABSOLUTELY NO VISIBILITY. FORTUNATELY THE HEADLIGHTS DID COME BACK ON AS THE DIMMER SWITCH WAS ACTIVATED AND THE LOW-BEAMS DID COME BACK ON. I CAN ONLY USE MY LOW-BEAM HEADLIGHTS AS THIS ISSUE HAPPENS MOST TIMES THE SWITCH IS ACTIVATED.
Source: NHTSA WEB SITE -
1999 BUICK REGAL- WHITEHALL, WI
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE PUMPING FUEL IN THE VEHICLE, FLAMES APPEARED UNDER THE HOOD. A STATION ATTENDANT OPENED THE HOOD AND EXTINGUISHED THE FIRE. THE CONTACT CALLED HER BROTHER-IN-LAW, AN INDEPENDENT MECHANIC, WHO TOWED THE VEHICLE TO HIS RESIDENCE. THE MECHANIC ASSESSED THE DAMAGE AND DIAGNOSED THAT THE ABS WIRES UNDERNEATH THE VEHICLE BURNED. THE WIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. APPROXIMATELY EIGHT MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 BUICK ENCLAVE- WESTVILLE, IL
CHECK ENGINE LIGHT CAME ON. REPAIR SHOP IDENTIFIED IT AS TIMING CHAIN STRETCHED. ON-LINE RESEARCH SHOWS THAT THE TIMING CHAIN HAS BEEN AN ISSUE WITH BUICK, AND THEY EXTENDED THE POWER TRAIN WARRANTY TO COVER REPAIRS FOR THE 2008-2009 MODEL. IT APPEARS THAT THE SAME OR SIMILAR PROBLEM IS OCCURRING WITH THE 2010 MODEL. THE PROBLEM DID NOT MANIFEST ITSELF UNTIL AFTER THE 5 YEAR/100,000 M WARRANTY EXPIRED. THE DEALERSHIP CONFIRMED THE PROBLEM WAS A STRETCHED TIMING CHAIN AND REPLACED IT. HOWEVER, IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THE VEHICLE.
Source: NHTSA WEB SITE -
2003 BUICK REGAL- BRISTOW, OK
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE STARTED WITHOUT THE KEY IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO UNLOCK THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- SEAFORD, DE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER HAVING THE EXTERIOR LIGHTING FOR THE FRONT AND REAR ENDS ILLUMINATED FOR APPROXIMATELY AN HOUR, ALL THE EXTERIOR LIGHTING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- MIAMI, OK
MY DAUGHTER, SON-IN-LAW, AND GRANDSON STOPPED AT MY MOTHER'S HOUSE FOR JUST A FEW MIN. THEN THEY WERE GOING TO DRIVE ON TO MY HOUSE. WE ALL LIVE WITHIN 5 MILES OF EACH OTHER. THEY WERE ALL INSIDE MY MOM'S HOUSE WHEN THEY HEARD AND EXPLOSION. AFTER LOOKING OUTSIDE, THEY SEEN THE CAR ON FIRE. THEY ARE LUCKY TO BE HERE. ITS A MIRACLE. YOUR COMPANY SHOULD HAVE TO COMPENSATE THEM FOR MALFUNCTIONING PARTS.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- PHARR, TX
THE PASSENGER AIRBAG SENSOR DOES NOT DETECT A PERSON SITTING DOWN. MOST OF THE TIME IT DOES NOT TURN ON EVEN WHEN AN ADULT IS SITTING ON THE SEAT.
Source: NHTSA WEB SITE