BUICK Complaints

TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE WHILE DRIVING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE CONTACT WAS NOT INJURED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE ERROR CODES WERE REMOVED FROM THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE BATTERY OF THE VEHICLE HAD TO BE REPLACED ON SEVERAL OCCASIONS, BUT THE DEALER COULD NOT DIAGNOSE WHY THE BATTERIES WERE FAILING. WHILE DRIVING TO HAVE ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR AND THE SPARK PLUGS NEEDED TO BE REPLACED BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

ONE DAY I WAS ON MY WAY TO DROP OF THE KIDS AT DAYCARE WHEN THE CARE SUDDENLY TURNS OFF, I WAS GOING AT LEAST 60 MPH;I WAS ON THE HIGHWAY. THANK GOD NOTHING HAPPENED , I WAS ABLE TO PULL OVER SAFELY I WAITED FOR A WHILE THEN MAYBE 15 MIN LATER IT TURNS BACK ON.I STARTED TO NOTICE THAT THE CAR STARTED SMELLING, LIKE GAS, I TOOK IT TO THE MECHANIC,SEVERAL TIMES BUT THEY NEVER COULD FIGURE OUT WHAT IT WAS. AFTER THAT INCIDENT IT WENT DOWN HILL IT STARTED TO HEAT UP ON ME, WASTED MORE GAS, WOULD TURN OFF ON ME A LOT AND AIR/HEAT STOPPED WORKING. I REPLACED THE TRANSMISSION BECAUSE IT STARTED TO SLIP, THINKING THAT IT WILL FIX THE PROBLEM AND BOY WAS I WRONG. IT WAS STILL DOING THE SAME, THE SMELL WAS GETTING WORSE, I TOOK IT BACK TO MY MECHANIC. HE TOLD ME THAT THE HEAD GASKET NEEDED TO BE REPLACED, I DIDN'T HAVE MORE MONEY. HE DID'T LET ME DRIVE HOME, HE WAS VERY WORRIED BECAUSE THE SMELL OF GAS WAS SO BAD, HE SAID THAT I SHOULD RISK MY KIDS AND MYSELF, THE CARE CAN CATCH ON FIRE. HE HAD THE TRUCK TOWED TO MY HOUSE DIDN'T CHARGE ME FOR IT AND I HAVEN'T MOVED IT SINCE THEN..IVE PUT SO MUCH MONEY IN THAT TRUCK, I KEPT UP WITH THE MAINTENANCE LIKE CLOCK WORK. I WAS JUST LUCKY THAT WE NEVER CRASHED WE GOT CLOSE AND WE DIDN'T BLOW UP. I DON'T KNOW WEATHER I SHOULD TAKE IT IN TO A GM DEALER TO HAVE THEM EVALUATE THE TRUCK TO SEE IF IT IS PART OF THE RECALL.

BOTH LOW BEAM HEADLIGHTS FAIL TO OPERATE AT ANY TIME. FUSES AND BULBS ARE GOOD. THE HDM MODULE IS SUSPECTED TO BE DEFECTIVE. GM RECALL #14291 AND NHTSA CAMPAIGN 15V519000 MAY BE APPLICABLE.

WE GOT SEVERAL WARNING MESSAGES CONCERNING TRACTION CONTROL, STABILITRAC, AND BRAKE SYSTEM. THE AUTHORIZED DEALER FOUND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER, REQUIRING REPLACEMENT OF BOTH COMPONENTS. ONLINE SEARCHES REVEALS THIS IS COMMON PROBLEM WITHIN THE BUICK LINE AND OTHER GM PRODUCTS. OUR EXPERIENCE WITH THIS FAILURE WAS UNEVENTFUL BUT COULD HAVE A TRAGIC ENDING IF ONE WAS TO CONTINUE DRIVING AN AFFECTED VEHICLE WITH LOW OR LACKING BRAKE FLUID.

AFTER DRIVING ABOUT TEN MINUTES INTO MY TRIP LAST NIGHT AT ABOUT 60 MPH, MY BUICK REGAL 2000 ENDED UP LOSING THE ABILITY TO ACCELERATE. IT THEN LOST ALL POWER AND LEFT ME STRANDED ON THE INTERSTATE. I LOST THE POWER STEERING, THE INSTRUMENT PANEL STARTED FLICKERING. THIS OCCURRED IN A WORK ZONE AT ABOUT MIDNIGHT. WITHIN FIVE MINUTES THE FLASHERS AND LIGHTS ALSO WENT TOTALLY DEAD. EVEN THE TRUNK WOULD NOT RESPOND TO MY REMOTE. THE CAR LIGHTS AND ENGINE HAD BEEN VERY STRONG AND NEVER GAVE ANY REASON FOR CONCERN. THE KEY HAS BEEN DIFFICULT TO REMOVE FROM THE IGNITION CYLINDER FOR SEVERAL YEARS. THIS HAS BEEN THE ONLY SOURCE OF TROUBLE WITH THE CAR. THE RED SECURITY LIGHT ON THE INSTRUMENT PANEL WAS ILLUMINATED - WHICH IS UNUSUAL - UNTIL THE LIGHTS QUIT WORKING. COULD THIS HAVE BEEN A PROBLEM WITH THE SECURITY SYSTEM? WE HAVE NOT ALTERED THE FACTORY SECURITY SYSTEM. IT IS ORIGINAL. VERY DANGEROUS SITUATION.

I NOTICED A FEW WET SPOTS UNDER THE VEHICLE, BUT I COULDN'T ESTABLISH WHERE IT WAS COMING FROM. ON 25/NOV/2015 WHILE I WAS DRIVING, THE VEHICLE'S TEMPERATURE GAUGE SUDDENLY WENT UP, FOLLOWED BY "ENGINE OVERHEAT" MESSAGE AND ALARM. I WAS ON A LONG BRIDGE IN A CONSTRUCTION AREA, AND I WAS FORCED TO STOP ON THE SIDE IN A VERY DANGEROUS LOCATION. I HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE IT WAS DISCOVERED THAT THERE WAS ABSOLUTELY NO COOLANT REMAINING. THE SHOP MECHANIC ADDED MORE COOLANT WITH A DYE AND LET IT RUN IN ORDER TO FIND OUT WHERE IT WAS LEAKING FROM. THERE WAS NO LEAK AT ALL. I WAS TOLD TO DRIVE HOME AND COME BACK THE NEXT DAY FOR A CHECK. I WENT BACK THE NEXT DAY, AND THERE WAS NO SIGN OF LEAKAGE. AFTER ABOUT 1 WEEK I STARTED NOTICING THE WET SPOTS ON THE THE GROUND AGAIN. THIS TIME I TOOK IT TO THE BUICK DEALER, AND THEY COULDN'T FIND ANY SIGN OF LEAKING COOLANT. I CHECKED ON THE WEB AND REALIZED THAT THIS IS A COMMON PROBLEM WITH BUICKS. MANY OWNERS HAVE EXPRESSED THEIR FRUSTRATION WITH COOLANT LEAKS WHOSE COURSE COULD NOT BE ESTABLISHED. I AM NOW STUCK WITH A VEHICLE THAT COULD LITERALLY GO UP IN FLAMES ANY MOMMENT. I BELIEVE THAT THIS IS A POTENTIAL DESIGN ISSUE THAT SHOULD BE ESTABLISHED.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE MALFUNCTION AND THE ENGINE POWERING DOWN INDICATOR ILLUMINATED. THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE STARTED BUT THE ENGINE MALFUNCTION INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL ASSEMBLY WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,739.