BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 BUICK RAINIER
    - 4304 CASTLE DR, MI

    TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - FERRIDAY, LA

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED OIL DRIPPING FROM THE ENGINE VALVE COVER GASKET ONTO THE MANIFOLD. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 187,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LACROSSE
    - CONWAY, NH

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) BUT THE PART WAS NOT AVAILABLE FROM THE DEALER FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART NOT BEING AVAILABLE AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - LONG BEACH, CA

    THE VEHICLE'S POWER STEERING WILL, WITH INCREASING FREQUENCY, STOP WORKING FOR UP TO 10 SECONDS OR SO, LEAVING THE DRIVER WITH A CAR THAT IS EXTREMELY HARD TO TURN, AND HAVING TO BRAKE TO A EXCESSIVELY SLOW SPEED IN ORDER TO COMPLETE THE TURN IN THE SPACE AVAILABLE. THIS SEEMS TO OCCUR AT SLOWER SPEEDS, SUCH AS WHEN TURNING ACROSS AN INTERSECTION OR MANEUVERING IN A PARKING LOT. IT OCCURS ON BOTH LEFT AND RIGHT TURNS. THERE IS ALSO A GRINDING SOUND THAT OCCURS AT THESE TIMES OF POWER STEERING FAILURE. CLEARLY, THIS IS A HUGE SAFETY ISSUE. ONE OF OUR TOP REASONS FOR PURCHASING FROM BUICK WAS THEIR EMPHASIS ON SAFETY FOR THE FAMILY (WE HAVE 3 CHILDREN). TO DISCOVER THAT BUICK HAVE KNOWN ABOUT THESE STEERING ISSUES FOR MULTIPLE YEARS WITHOUT ADDRESSING THEM IS DEEPLY DISTURBING TO ME AS A CUSTOMER, AND DEMONSTRATES A CORPORATE ETHICAL IMBALANCE THAT CLEARLY WILL NOT BE SELF-RECTIFYING. HERE ARE THE STEPS WE HAVE TAKEN TO RESOLVE THE ISSUE: OUR MECHANIC FLUSHED OUT THE POWER STEERING FLUID SEVERAL TIMES, BUT THIS ONLY MODERATELY RELIEVED THE PROBLEM. OUR NEXT STEP OPTIONS INCLUDE REPLACING THE COMPLETE STEERING GEAR AND POWER STEERING PUMP, BUT THOSE ARE HUGELY EXPENSIVE TASKS WITHOUT ANY GUARANTEE OF PERMANENTLY RESOLVING THE POWER STEERING ISSUES. RESEARCH ONLINE SHOWS MULTIPLE REPORTS/ TECH SERVICE BULLETINS REGARDING THIS ISSUE OCCURRING IN VEHICLES WITH THE SAME POWER STEERING SYSTEM, TO SUCH AN EXTENT THAT THERE IS A CLASS ACTION SUIT AGAINST GM. THIS APPEARS TO BE AN ENDEMIC ISSUE WITH VEHICLES SUCH AS OUR BUICK ENCLAVE 2010, AND GM NEED TO BE COMPELLED TO ISSUE A RECALL NOTICE AND RESOLVE THIS ISSUE, AS WELL AS REIMBURSING THOSE WHO HAVE HAD TO REPAIR THIS ISSUE THEMSELVES.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - GULFPORT, MS

    MY CAR HAS LESS THAN 75K MILES ON IT AND BEEN MAITAINED VERY WELL! THE TRANSMISSION HAS GONE OUT AND I AM BEING TOLD THAT IT WILL COST 5K DOLLARS TO REPLACE DUE TO A WAVE PLATE ISSUE. WHAY HAS THIS NOT BEEN ADDRESSED WITH RECALL? IN ADDITION TO THAT THE STERRING HAS A TERRIBLE SOUND COMING FROM IT AND THIS IS NOT BEING DIAGNOSED RIGHT. ALL THE BUICK DEALERS WANT TO DO IS CHARGE FOR A REPAIR INSTEAD OF REALLY FIXING THE PROBLEM. I WOULD LIKE TO KNOW WHERE THE TRANSMISSION COMES FROM SO WHEN I HAVE TO SPEND MONEY I DO NOT HAVE ON A NEW TRANSMISSION I DON'T HAVE THE SAME ISSUE WITH SHOTTY CRAFSMANSHIP! I AM NOT EVER BUYING ANOTHER BUICK. I WILL ALSO ENCOURANGE ALL MY FREINDS TO STEER CLEAR OF THEM!

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - DUNLAP, TN

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. AFTER HAVING A FUEL PUMP PLACED ON THE VEHICLE BY AN INDEPENDENT MECHANIC, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FIRE OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - CORPUS CHRISTI, TX

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK REGAL
    - EVAN, GA

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND PARKING, THE DRIVER NOTICED A BURNING ODOR. THE DRIVER LIFTED THE HOOD AND DISCOVERED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE DRIVER USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE HOME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 194,000. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE POSSIBILITY OF AN ENGINE FIRE. UPDATED 01/19/16. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK REGAL
    - SCHILLER PARK, IL

    WAS DRIVING MY 1997 BUICK REGAL GS 3.8 WHEN I HAD MY SON IN THE CAR WENT TO TURN LEFT AND WHEN IN THE TURN ALL THE LIGHTS START TO FLASH AND THE CAR SHUT DOWN .. HAD TO HAVE IT TOWED LATER TO FIND OUT IT IS THE IGNITION SWITCH NOW CAR IS SITTING WILL NOT START ALL LIGHTS FLASH WILL NOT CRANK OR TURN OVER ... BEFORE ALL THAT HAPPENED WHEN I WOULD MAKE A LEFT TURN YOU COULD HEAR A CLICKING COMING FROM THE DRIVERS SIDE TIRE AND THE LIGHTS WOULD COME ON ... EVERYTHING YOU TOUCHED ON THE STEERING WHEEL , TURN SIGNALS , WINDSHIELD WIPERS ANYTHING WOULD MAKE ALL CLUSTER LIGHTS COME ON AND SHUT DOWN THE CAR . THANK GOD KNOWONE WAS INJURED OR KILLED

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - CELINA, TX

    P0011 P0016 P0017 ARE SHOWING AS FAULTS , ALL CRANKSHAFT AND CAM SHAFT SENSORS REPLACED, DEALERSHIP SAYS NEEDS $5000 REPAIR FOR STRETCHED TIMING CHAIN. CAR RUNS FINE, NO SLACK IN TIMING CHAIN WE CANNOT GET A PASSED INSPECTION DUE TO FAULTY CODES. 78,000 MILES ON VEHICLE. THIS IS COMMON PROBLEM AND GM NEEDS TO ADDRESS.

    Source: NHTSA WEB SITE