BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK ENCLAVE
    - SAN DIEGO, CA

    MY CAT KEPT GOING EVEN AFTER I STOOD ON THE BRAKES WITH MY WHOLE WEIGHT SEVERAL TIMES. I THEN PUT IT IN NEUTRAL. THE MOTOR RACED BUT EVENTUALLY SLOWED. THIS HAPPENED SEVERAL YEARS AGO AND THE DEALER BLAMED IT ON "FLOOR MATS". I BURNED UP MY BRAKES & TIRED TODAY. IT WAS NOT "MATS". MY PHONE IS 858.945.2713 BUT I CANNOT GET THAT PHONE ACCEPTED.

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - LACONIA, NH

    QUESTION WHY IT'S TAKING BUICK SO LONG TO SUPPLY PARTS FOR THE LIGHTING MALFUNCTION ASSOCIATED WITH NHTSA RECALL # 15V51900 OR BUICK'S RECALL #14291. THE PART IS A SIMPLE RELAY. IT'S BEEN 18 MONTHS SINCE THE RECALL WAS ANNOUNCED. STILL NO NOTICE FROM BUICK TO SCHEDULE A REPAIR. HOW ABOUT NHTSA LOOK INTO WHY.

    Source: NHTSA WEB SITE
  • 1999 BUICK REGAL
    - CLEVELAND, OH

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - ENCINO, CA

    THERE WAS A RECALL OF THE KEY AND "FOB" FOR 2010-2014 CHEVY CAMAROS BECAUSE THE KEY COULD BE BUMPED BY SOMEONE'S KNEE OR SOME SIMILAR ISSUE. THE KEY OF MY 2011 BUICK REGAL BROKE, AND I BELIEVE IT HAS THE SAME CONSTRUCTION AS THE CAMARO. BY BROKE I MEAN THAT THE METAL PART THE FLIPS THE KEY IN AND OUT THE FOB (WHEN YOU PRESS A BUTTON) ACTUALLY BROKE, LUCKILY WHILE MY WIFE WAS TURNING OFF THE IGNITION. I THEREFORE SUSPECT THAT SINCE THE CAMARO AND BUICK ARE BUILT BY GM AND PROBABLY SHARE THE SAME KEY/FOB DESIGN, I'M EXPERIENCING THE SAME PROBLEM AS THE DRIVERS OF THE RECALLED CAMAROS, AND THE KEY/FOB OF THE 2011 BUICK REGALS SHOULD ALSO BE RECALLED.

    Source: NHTSA WEB SITE
  • 1999 BUICK REGAL
    - PLEASANT GROVE, UT

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, BLACK FUMES OF SMOKE WERE NOTICED COMING FROM UNDERNEATH THE VEHICLE BEFORE BEING INFORM BY A FOLLOW DRIVER THAT THE VEHICLE WAS ON FIRE. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. NO POLICE/FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK REGAL
    - NEWARK, CA

    TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WAS NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD AND OTHER AREAS IN THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. UPDATED 03/15/16*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LACROSSE
    - ODESSA, TX

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW-BEAM HEADLAMPS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT STATED THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - MARINGO, IL

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,129.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK ENCLAVE
    - CLARKSVILLE, MD

    WE HAVE THE 3.6L V6 ENGINE, AND THE TIMING CHAIN AND GEARS NEED TO BE REPLACED AT 89,000 MILES - RENDERING THE CAR UNSAFE TO DRIVE (THIS HAS BEEN A KNOWN ISSUE ACROSS MULTIPLE GM CARS USING THIS ENGINE). IN ADDITION, THE STEERING GEAR/RACK AND PINION ASSEMBLY ARE FAULTY ALONG WITH THE POWER STEERING PUMP (ALSO A KNOWN ISSUE).

    Source: NHTSA WEB SITE
  • 2006 BUICK RENDEZVOUS
    - NORWALK, CA

    TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE