BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK RENDEZVOUS- LADY LAKE, FL
NOTE: "SERVICE TRACTION SYSTEM SOON" "ANTI-LOCK", AND THE "TRACTION" LIGHTS LIGHTS BEGAN TO COME ON, THEN OFF. OCASSIONALLY ,THERE WOULD BE A VIBRATION ON THE BRAKE PEDAL WHEN THE BRAKES WERE APPLIED. I HAD MY SON-IN-LAW DRIVE IT BUT NONE OF THESE THINGS OCCURED. NEST TIME I WAS DRIVING ALL THESE LIGHTS CAME ON THEN OFF AND THE BRAKES MADE THE VIBATION. I DROVE IT TO THE GARAGE WHERE I BUY MY TIRES AND WHERE THEY DO SERVICE VEHECLES AND ASKED THEM TO CHECK OUT ALL THESE PROBLEMS. HE DROVE IT AROUND THE BLOCKS BUT NO LIGHTS CAME ON NOR DID THE BRAKES VIBRATE. HE PULLED A WHEEL BUT COULD NOT FIND ANYTHING WRONG. A FEW DAYS LATER THE LIGHTS CAME ON AGAIN AND WHEN I APPLIED THE BRAKES, THE BRAKES WOULD NOT STOP THE CAR AND CAUSED ME TO REAR-END THE CAR AHEAD WHO WAS STOPPED AT THE RED LIGHT. MY SUV WAS TOTALLED BUT THANKFULLY THERE WERE NO INJURIES BUT AFTER MY PROBLEM, I DISCOVERED A FORUM ON LINE AND THERE ARE BLOGS DESCRIBING THE ABS, TRACTION SYSTEM PROBLEM IN THE BUICK SUV SO WHY DID GM FAIL TO RECALL THESE VEHICLES? I WONDER IF THERE HAVE BEEN ANY MAJOR INJURIES OR EVEN DEATHS AS THE RESULT OF THE BRAKES FAILING? *TR
Source: NHTSA WEB SITE -
2013 BUICK VERANO- BELLE CENTER , OH
TL* THE CONTACT OWNS A 2013 BUICK VERANO (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ACCIDENTALLY BUMPED THE ENGINE ON/OFF BUTTON LOCATED IN THE LEFT SIDE OF THE DASHBOARD, CLOSE TO THE RADIO AND GPS. AS A RESULT, THE VEHICLE TURNED OFF. THE CONTACT WAS CONCERNED THAT IT WAS A SAFETY HAZARD, AND BELIEVED THAT A VEHICLE SHOULD NOT BE TURNED OFF BY PRESSING A BUTTON, WHILE IN MOTION. THE FAILURE AND CURRENT MILEAGE WAS 210.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- CAMDEN, SC
SIDE MIRRORS FAIL TO FOLD OR IF FOLDED WILL NOT UNFOLD LIMITING VISIBILITY, FIRST WAS THE DRIVER SIDE, BY NOW REPAIRED, NOW THE PASSENGER SIDE MIRROR AS OF AUGUST 2012. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- ROSWELL, GA
OUR 2008 BUICK ENCLAVE BEGAN LEAKING WATER ONTO AND UNDER THE DASHBOARD FROM THE SUNROOF. NOT ONLY HAS THIS BEEN A KNOWN PROBLEM SINCE 2008, BUT THERE WAS AN ACTUAL RECALL THAT YEAR TO FIX THIS LEAK. FOR SOME REASON OUR VIN NUMBER WAS EXCLUDED FROM THE ORIGINAL RECALL BUT IT IS EXPERIENCING THE EXACT SAME ISSUES THAT THE RECALL WAS TO ADDRESS. THIS LEAK CAN CAUSE SEVERAL SAFETY ISSUES INCLUDING CORROSION AND FAILURE OF AIRBAG SYSTEMS, THE FUSE PANEL, THE BLOWER MOTOR THAT OPERATES THE DEFROST/DEFOG FUNCTION, AND A BUILDUP OF MOLD AND MILDEW. THE DEALER TOLD ME THAT MY FUSE PANEL IS SHOT AND NEEDS TO BE REPLACED. I SUSPECT THAT I HAVE OTHER DAMAGED ELECTRICAL COMPONENTS AS WELL. I HAVE ATTACHED THE URL'S OF SEVERAL SITES WHICH REFERENCE THE EXTENT TO WHICH THIS PROBLEM IS OCCURRING WITH THESE VEHICLES. IT IS OBVIOUS THAT THE INITIAL RECALL DID NOT COVER ALL OF THE VEHICLES WITH THE UNDERLYING PROBLEM AND NOW WE ARE STUCK WITH A DEALER QUOTE FOR $1900 REPAIR THAT DOES NOT INCLUDE THE BLOWER MOTOR AND AIRBAGS. I WOULD APPRECIATE A PROMPT RESPONSE AS I CAN'T DRIVE IN THE RAIN AND AM CONCERNED ABOUT HIDDEN DAMAGE THAT COULD AFFECT THE CAR'S SAFETY. THANKS. HTTP://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI VIDEO OF WATER-DAMAGED DAMAGED BLOWER MOTOR DUE TO THIS KNOWN PROBLEM WITH THE LEAKING SUNROOFS. HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=3411.0 CONTAINS THE 2008 ENCLAVE RECALL NOTICE HTTP://WWW.FAQS.ORG/CAR/BUICK-ENCLAVE-2008/VISIBILITY/ LISTS THE GM TECHNICAL BULLETINS FOR THIS ENCLAVE LEAK ISSUE HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=2039.0 34 PAGES OF POSTS REGARDING THE LEAKING SUNROOF ISSUE HTTP://TOWNHALL-TALK.EDMUNDS.COM/[email protected]@.F17FC13/53#MSG53 SEVERAL PAGES OF COMPLAINTS ON AN EDMUNDS FORUM HTTP://WWW.EDMUNDS.COM/SEARCH/RESULTS.HTML?Q=ENCLAVE+SUNROOF+LEAKS&SRC=USERGEN&AC=&X=29&Y=11 ETC. *TR
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- PORTLAND, TX
WHILE DRIVING ON LOCAL FREEWAY LOW BEAM HEADLIGHTS SUDDENLY WENT OUT AND COULD NOT BE TURNED ON MANUALLY. HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT TIME. I AM AFRAID TO DRIVE THIS CAR AT NIGHT AS THIS IS VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
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2002 BUICK LESABRE- HAMPSTEAD, MD
DASH PAD BEGAN SEPARATING FROM DASHBOARD AT BASE OF WINDSHIELD DIRECTLY IN FRONT OF INSTRUMENT CLUSTER WHEN CAR WAS APPROXIMATELY 4 YEARS OLD. HAS PROGRESSIVELY SPREAD TO CURRENTLY INCLUDE ABOUT 70% OF WIDTH OF DASHBOARD AND IS RAISED APPROXIMATELY 3 INCHES IN FRONT OF INSTRUMENT CLUSTER. APPEARS TO BE AN ISSUE OF SHRINKAGE/IMPROPER ADHESION DUE TO INFERIOR MATERIALS AND/OR INCORRECT FACTORY INSTALLATION. ONLINE SEARCH INDICATES THAT THIS PROBLEM AFFLICTS A DISPROPORTIONATE NUMBER OF 2000-2006 LESABRES. CONCERNED THAT IF PASSENGER SIDE AIRBAG WERE TO DEPLOY DASH PAD WOULD NOT TEAR AS INTENDED BUT WOULD INSTEAD BE PULLED FROM DASHBOARD AND WOULD STRIKE OCCUPANTS. FIRM MOLDED EDGE COULD CAUSE SERIOUS LACERATIONS OR POTENTIAL FATALITIES. MANY OWNERS HAVE REQUESTED REPAIR, SOME UNDER WARRANTY, WITH NO SATISFACTION FROM BUICK. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- ELIZABETHTON, TN
WE HAVE HAD TO REPLACE ALL FOUR POWER WINDOW MOTORS. THE FIRST ONE, WE MADE THE MISTAKE OF TAKING IT TO A DEALER AND IT COST AROUND $400-$500. THE OTHERS WE ORDERED THE PART AND REPLACED IT OURSELVES WHICH COST AROUND $100-$150 DEPENDING ON THE WINDOW. NOW, THE ONE WE REPLACED TWO YEARS AGO IS BROKE AGAIN. THIS NEEDS TO BE RECALLED. IF A CHILD JUST HAPPENED TO BE IN THE CAR ON THE SIDE THE WINDOW BROKE ON, THERE COULD BE SERIOUS INJURY. GM NEEDS TO RECALL THIS UNLESS THEY WANT A LAWSUIT ON THEIR HANDS! *TR
Source: NHTSA WEB SITE -
1998 BUICK REGAL- HUNTING BEACH, CA
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT HE ATTEMPTED TO MAKE A LEFT TURN BUT HAD DIFFICULTY MANEUVERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 BUICK RIVIERA- LEBANON, OH
TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED AND THAT THE VEHICLE WAS NOT PART OF ANY RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 110,000. UPDATED 10/24/12 *CN THE CONSUMER STATED THE VEHICLE OFTEN STALLED WHEN COASTING DOWN HILL OR TO A STOP. UPDATED 11/13/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- GENTRY, AR
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT MENTIONED THAT THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE