BUICK Complaints

THIS IS REGARDING RECENT REPLACEMENT OF BOTH REAR WINDOW REGULATORS. RESEARCH HAS PROVEN THAT MANY COMPLAINTS HAVE BEEN FILED OVER THE YEARS WITH NO RECALL. I WOULD HOPE FOR FINANCIAL HELP, $1000 TO COVER THE COST OF REPAIRS, AS THE MINIMUM RESPONSE; AND ALSO, I HOPE FOR A RECALL TO HELP THE MANY OTHERS WHO HAVE SUFFERED GREAT FINANCIAL COSTS AND SAFETY. I HAVE BEEN DIRECTED BY MY FATHER, [XXX], ORIGINAL AND PRESENT OWNER OF THIS 2002 BUICK, TO HELP HIM BE A RESPONSIBLE CONSUMER/CUSTOMER. MY FATHER OF 88 YEARS STILL BELIEVES IN AMERICAN MADE CARS, ESPECIALLY IN GM. HE HAS BEEN WATCHING, LIKE MANY AMERICANS, FOR A "COME BACK" IN THE AUTO INDUSTRY, ESPECIALLY THE CORRECTION OF PROBLEMS THAT CLEARLY HAS A LARGE DOCUMENTATION OF COMPLAINTS AS THIS ONE. I HOPE YOU WILL BE ABLE TO HONOR HIS FAITHFULNESS IN PERHAPS A SMALL FINANCIAL WAY, AND PERHAPS EVEN IN A GREATER WAY THROUGH A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SLIDING SIDE DOORS WILL NOT CLOSE AND LOCK, WILL OPEN WHEN DRIVING DOWN THE ROAD, AT RED LIGHT , NIGHT TIMES LIGHTS DIM AND ALARM GOES OFF ,NOTHING LIGHTS UP ON DASH , DRAINS BATT- IN SHOP 4 OR 5 X"S WHEN TALKED TO CORP. OFFICE ABOUT THE DANGER OF GRANDKIDS IN BACK, STATED DUE TO LIVING IN FLORIDA, BEING WET, THERE IS NOTHING THEY CAN DUE. SO UNTIL SOMEONE GETS HURT OR DIES, IT IS MORE OR LESS OH WELL... BY THE WAY STILL UNDER WARR. DEALER STATED THE SAME THING... YES I HAVE ALL PAPERWORK TO THIS, PUT IN SHOP NOT EVEN ONE WEEK AFTER BOUGHT WITH SMOKING UNDER HOOD. *TR

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL THE DOORS HAD BECOME INOPERABLE AND AS A RESULT, THE DOOR LOCKS FAILED TO UNLOCK OR LOCK. THE CONTACT MENTIONED THAT IN ONE OCCASION THE DOORS FAILED TO UNLOCK WHICH PREVENTED HER FROM EXITING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/3/12 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BUICK HOUSE. THE CONSUMER'S SON REPAIRED THE VEHICLE. THE CONSUMER COULD NOT AFFORD THE COST FOR THE DEALER TO REPAIR THE LOCKS. UPDATED 10/09/2012 *JS

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE RPMS IDLES HIGH AND THE VEHICLE FAILED TO ACCELERATE OVER 45MPH. ALSO, THE CONTACT MENTIONED THAT THE DOORS FAILED TO UNLOCK WITH THE REMOTE CONTROL AND AS A RESULT, SHE HAD TO USE THE KEY TO UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT DECIDED TO REPROGRAMMED THE VEHICLE COMPUTER SYSTEM AS A SAFETY PRECAUTION. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19 AND THE CURRENT MILEAGE WAS 1,200.

DRIVER'S DOOR MODULE, POWER DOOR LOCK AND POWER WINDOW SWITCHES FUNCTION INTERMITTENTLY AND BECAME INOPERATIVE. I TOOK IT TO DEALERSHIP AND THIS WAS THE PROBLEM. $422 TO FIXED. WAITING ON PART, AS IT WAS ORDERED TODAY. 8-21-12 NOTHING ON THE DRIVERS SIDE DOOR WORKS, THE WHOLE DOOR IS DEAD. *TR

THERE WAS A RECALL ON THIS VEHICLE IN 2004 FOR THE REAR HATCH. I BOUGHT MY VEHICLE 2006. JUST WANTED TO KNOW IF I AM RESPONSIBLE FOR OUT OF POCKET EXPENSES AS I WAS TOLD BY SUTTLE MOTOR CORPORATION? *TR

THE SPEEDOMETER HAS BEGUN REGISTERING SIGNIFICANTLY HIGHER SPEEDS THAN THE VEHICLE IS TRAVELING. AT ONE POINT, A GPS DEVICE IN THE VEHICLE INDICATED A SPEED OF 55, AND THE SPEEDOMETER FOR THE VEHICLE REGISTERED MORE THAN 100 MPH. IN OTHER CASES, WHEN STANDING STILL, THE SPEEDOMETER SHOWED A SPEED OF 35 MPH. SUBSEQUENTLY, AND INTERMITTENTLY, THE SPEEDOMETER WORKS CORRECTLY, AND THEN REVERTS TO DEFECTIVE MODE. GM ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE COST OF REPAIR WOULD HAVE TO BE BORNE BY THE VEHICLE OWNER, EVEN IF IT WAS A SAFETY ISSUE. A GM DEALER IN VERMONT INDICATED THAT THE ENTIRE "BUNDLE" FOR THE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED. WHEN GIVEN THE OK TO PROCEED, THE DEALERSHIP SAID THAT NEW BUNDLES WERE NO LONGER AVAILABLE, AND REBUILT BUNDLES WOULD HAVE TO BE USED - AND NONE WERE CURRENTLY AVAILABLE. THEY SUGGESTED LEAVING THE VEHICLE, REMOVING THE BUNDLE AND SENDING IT AWAY FOR REBUILDING, AND THEN INSTALLING IT BACK INTO THE VEHICLE. I DECLINED THAT OFFER. THE DEFECTIVE SPEEDOMETER PROBLEM CONTINUES TODAY, AND I HAVE TO BELIEVE THAT THE UNAVAILABILITY OF NEW BUNDLES, IF CORRECT, MEANS THAT THIS IS LIKELY A WIDESPREAD PROBLEM AND POTENTIALLY MAJOR SAFETY ISSUE. *TR

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

THE DASH COVER IS SEPARATING AHEAD OF THE STEERING WHEEL. THE DASH IS RAISING UP STARTING TO CAUSE VISIBILITY ISSUES. VERY CONCERNED THAT THIS MAY GO ACROSS THE DASH INTO THE AIRBAG AREA AND CAUSE THE AIRBAGS TO DEPLOY IN NORMAL DRIVING CONDITIONS. *TR

THE AIRBAG READINESS LIGHT HAS BEEN TURNED ON FOR THE LAST COUPLE OF DAYS SO I TOOK TO THE DEALERSHIP AND FOUND OUT THAT IT WAS A FAULTY RIGHT FRONT SEAT MAT ASSEMBLY. THEY REPLACED IT AT A COST OF $710. I DO NOT THINK THIS SHOULD HAVE FAILED. APPROXIMATELY 6 MONTHS AGO THE PASSENGER AIRBAG STATUS INDICATOR LIGHT INDICATED THAT IT WAS NOT WORKING EVEN WITH A PERSON SITTING THERE AND SEATBELT ON. THEY CLEANED CORRODED CONNECTIONS. IT CERTAINLY APPEARS A DEFECT IN THE CONSTRUCTION OF THESE AIRBAG INDICATORS. THIS SHOULD BE COVERED UNDER WARRANTY. *TR