BUICK Complaints

WINDOW REGULATORS FAIL DUE TO POOR DESIGN ON PART OF MANUFACTUER. WINDOW IS STUCK IN A DOWN POSTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE ARE SEVERAL DEFECTS THAT I AM EXPERIENCING WITH THIS VAN. THESE ISSUES ESCALATED THIS WEEKEND, THE TRACTION CONTROL AND SYSTEM STABILITY INDICATORS CAME ON AGAIN AND CAUSED THE BRAKES TO LOCK I CHANGED THE BRAKES BECAUSE I THOUGHT THAT WAS THE CAUSE IT WAS NOT. ALSO THE REAR SLIDING DOORS WILL OPEN WHILE DRIVING ON THEIR OWN. THIS VAN HAS BEEN IN THE SHOP AT LOU FUSZ SAINT LOUIS, MO SEVERAL TIMES AND IT IS STILL NOT OPERATING. THIS IS A SAFETY ISSUE I AM LUCKY THAT I WAS NOT ON THE HIGHWAY WHEN THE BRAKES LOCKED UP, UNFORTUNATELY THAT IS NOT THE CASE WITH THE DOORS. I CANCELLED A TRIP TO THE ZOO WITH MY KIDS BECAUSE THE DOORS OPENED ON THEIR OWN WHILE ON THE INTERSTATE, THEY ARE NOW AFRAID TO RIDE IN THE BACK SEATS. *TR

ON TOW OCCASIONS, WHILE MOVING AHEAD AT APPROX. 10 MPH, IN FRONT OF THE GROCERY STORE, AN INDIVIDUAL WAS CROSSING IN FRONT OF MY VEHICLE AND THE POST BETWEEN THE DRIVER'S SIDE AND THE WINDSHIELD BEING SO WIDE, OBSTRUCTED THE VIEW OF HIM/HER CROSSING THE DRIVE LANE. MY WIFE WAS RIDING IN THE PASSENGER SEAT AND SHE WAS ABLE TO HIM/HER AND ALERTED ME, BECAUSE I COULD NOT DUE TO THE POST BEING SO WIDE. IT BLOCKED MY VIEW OF HIM. ANOTHER INCIDENT OCCURRED WITH A CAR PULLING OUT FROM THE RIGHT SIDE BEING PARTIALLY BLOCKED BY THE POST ON THE RIGHT. IT IS A HAZARDOUS DESIGN BLOCKING APPROX. 20% OF FORWARD VIEW ACROSS THE FRONT OF THE VEHICLE.. UPDATED 08-27-12 *BF

ON JULY 12, 2012 WHILE ENTERING THE INTERSTATE THE CHECK ENGINE LIGHT AND TRACTION STABILITY SERVICE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE OR SHIFT, I COULD NOT INCREASE SPEED TO MERGE INTO HIGHWAY TRAFFIC, AS I TRIED TO MERGE THE VEHICLE SLOWLY INCREASED SPEED, NOT NORMALLY ACCELERATING. I EVENTUALLY WAS ABLE TO GET TO 55 MPH. THE NEXT TIME I DROVE THE CAR IT ACTED FINE. TWO DAYS LATER WHILE DRIVING AT 60 MPH ON THE INTERSTATE WITHOUT WARNING THE CHECK ENGINE LIGHT, TRACTION STABILITY SERVICE WARNING LIGHT, THE ABS BRAKE WARNING LIGHT ALL CAME ON THE BRAKES FELT LIKE MUSH, THE CAR SLOWED IN TRAFFIC, ALL WHILE IN THE PASSING LANE WITH TRAFFIC BEHIND ME. THIS CREATED AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE EASILY RESULTED IN SERIOUS INJURY OR DEATH. I EVENTUALLY WAS ABLE TO MOVE TO THE MIDDLE LANE (3 LANE ROADWAY) AND NURSED THE VEHICLE DESTINATION. WHEN I STARTED OUT AGAIN IT ACTED FINE W/CHECK ENGINE LIGHT AND TRACTION SYSTEM WARNING LIGHT ON THEN W/OUT WARNING WHILE TRYING TO ENTER THE INTERSTATE AGAIN ALL GAUGES FAILED, AC SHUT OFF, CRUISE CONTROL POWER WENT OFF, THE VEHICLE WOULD NOT ACCELERATE, WOULD NOT SHIFT, SPEED SLOWED FROM 30 TO NEAR 20, THEN SYSTEMS STARTED TO TURN BACK ONE AT A TIME & WAS ABLE TO NURSE THE CAR HOME AT 50 - 55 MPH, IT WOULD NOT SHIFT OR ACCELERATE CORRECTLY. TOOK VEHICLE TO DEALER,WHERE PURCHASED, THEY HAD THE VEHICLE FOR 2 1/2 WEEKS CALLED ME STATED "WE CAN NOT GET IT TO ACT UP, COME AND PICK UP CAR" NOT REPAIRED. I ASKED ABOUT CODES IN COMPUTER, I HAVE A COPY OF THESE, THEY STATED THEY WERE HISTORY CODES NOT HARD CODES. WHEN I ASKED ABOUT THEM FORCING ME TO DRIVE A DANGEROUS VEHICLE, COULD CAUSE SERIOUS INJURY OR DEATH, THEY SAID IF IT ACTS UP TO BRING IT BACK. WITHIN 12 HRS THE SAME EVENTS OCCURRED AS LISTED ABOVE. I DROVE IT TO THEM WHILE ALL WARNING LIGHTS WERE ON. THEY STILL HAVE CAR IT HAS NOT BEEN REPAIRED YET. *TR

I OWN THE LASABRE CUSTOM. DASHBOARD HAS BUCKLED 1/2 WAY BETWEEN THE FRONT OF THE DASHBOARD TO THE CHASSIS IN FRONT OF DRIVER'S SIDE AND SPREAD ACROSS TO THE PASSENGER SIDE. DASHBOARD HAS SEPARATED AWAY FROM THE CHASSIS AND IS NOW 90% FREE-FLOATING ACROSS THE ENTIRE DASHBOARD AND WILL BE COMPLETELY DISENGAGED SOON. THIS WILL LIKELY DEPLOY THE PASSENGER SIDE AIRBAG AND UPON DEPLOYMENT THE DRIVER'S AIRBAG WILL RELEASE WHILE THE CAR IS IN MOVEMENT. INJURY OR DEATH TO BOTH PASSENGER AND DRIVER IS EMINENT, AS WELL AS THE SAFETY TO ONCOMING TRAFFIC. CONSIDERING THE HUNDREDS OF COMPLAINTS FROM OTHER 2000-2005 BUICK LASABRE CUSTOMERS GOING BACK 4 YEARS TO CURRENT, THERE IS CLEAR EVIDENCE THAT THIS IS A MANUFACTURER'S DEFECT AND A RECALL IS IN ORDER. SHOULD THERE BE A DEATH BEFORE THIS IS VALIDATED? *TR

TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE SIDE REARVIEW MIRRORS WERE BLOCKING THE VIEW OF THE INTERSECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE NOT ABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SUB FRAME/CRADLE MOUNT FAILURE. TWO MOUNTS (SPACERS/WASHERS/BOLTS) ROTTED OUT ON RIGHT FRONT. ENTIRE SUB FRAME DROPPED ON RIGHT SIDE. IMPACTED STEERING. CAR IS NON DRIVABLE DUE TO SAFETY ISSUE. SERIOUS DESIGN FLAW FOR SUCH EXPOSED PARTS TO BE MADE OF THIN GAUGE METAL AND RUBBER. THESE PARTS HOLD / CRADLE THE ENGINE. FAILURE CAUSES SERIOUS COMPROMISE TO STEERING/BRAKING/HANDLING. *TR

DASHBOARD HAS BUCKLED AND SEPARATED FROM CHASSIS IN FRONT OF DRIVER'S FIELD OF VISION AND SPREADS ACROSS MIDDLE AREA AND TOWARDS PASSENGER SIDE. FEAR OF SETTING OFF AIR BAGS AND ALSO FURTHER IMPAIRMENT OF VISION AS CONDITION WORSENS. SEEMS TO BE A DEFECTIVE DESIGN BY MANUFACTURER. NUMEROUS SIMILAR CASES IN BUICK LESABRE MODELS 2000-2005. *TR

THE BACK DOORS ON MY BUICK LUCERNE 2006 HAVE NOT UNLOCKED FOR OVER A MONTH. STRANGELY, ONE DAY I LEANED ON ONE DOOR FROM THE INSIDE AND IT UNLOCKED FOR A FEW HOURS AND THEN RELOCKED. I SEE MANY OTHER COMPLAINTS FOR THE SAME ISSUE ONLINE. THE DEALERS WERE NOT HELPFUL OR SYMPATHETIC AND CHARGED ME ONE HUNDRED DOLLARS TO DIAGNOSE THIS IN FIVE MINUTES, WITH A TWO GRAND ESTIMATE. IT IS UNSAFE FOR BACK SEATERS WHO CANNOT GET IN OR OUT SAFELY. THIS SHOULD BE ON A RECALL FROM GM RIGHT AWAY. *TR

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE SMELLED AN ODOR OF BURNING WIRES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE EXAMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 10/10/12 *CN