BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK ENCLAVE
    - ROSEVILLE, MI

    PASSENGER SIDE FRONT WINDOW AND DOOR DEFECTIVE; SPORADIC AND RECURRENT NON-FUNCTION; DEALERSHIP WILL NOT REPAIR BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. SAFETY ISSUE; AS DRIVING AND UNABLE TO REACH PASSENGER SIDE, NOTICED DOOR UNLOCKED. DEALERSHIP SAID WOULD COST 800-900 DOLLARS TO REPLACE ELECTRICAL HARNESS AND WILL NOT REPLACE. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK REGAL
    - MILTONA, MN

    LIGHTS WENT OUT WHILE DRIVING IN THE DARK,LIGHTLIGHTKNOB WAS IN A COUPLE DAYS LATER THE SAME THING HAPPENED , THE LIGHT KNOB WAS PULLED OUT , BOTH TIMES IT WAS ABOUT 15 MILES FROM HOME

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2011 BUICK ENCLAVE
    - CRYSTAL , MN

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE IN REVERSE WITH THE BRAKES DEPRESSED, THE VEHICLE ROLLED FORWARD. ALSO, WHEN THE GEAR WAS IN DRIVE THE VEHICLE WOULD ROLL BACKWARD. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH FORCE IN ORDER FOR THE VEHICLE NOT TO ROLL AWAY WHEN GEAR WAS IN DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC, BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 6100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - CITRUS SPRINGS, FL

    I REC'D A RECALL NOTICE ON MY VEHICLE IN NOV. 2011 AND HAVE BEEN TRYING TO MAKE ARRANGEMENTS TO GET IT IN TO A DEALER TO HAVE THE RECALL FIXED WHEN THIS FIRE STARTED IN THE ENGINE COMPARTMENT WHILE I WAS ON MY WAY HOME FROM PICKING UP MY SON, AND MY DAUGHTER WAS IN THE VEHICLE AS WELL, I HAVE NO OTHER MEANS OF TRANSPORTATION TO GET TO AND FROM WORK, AND MY WORK IS 30 MILES AWAY. IN CONTACTING GM THEY TOLD ME THAT THEY WILL ONLY FIX THE RECALL PART ANY OTHER DAMAGE WILL NOT BE COVERED, I DO NOT HAVE THE EXTRA MONEY TO FIX THIS VEHICLE AT THIS TIME AND I HAVE ALREADY MISSED 3 DAYS OF WORK, AND HAVE NO MORE PERSONAL PAID DAYS OFF TO TAKE. I AM THE MAIN BREADWINNER OF MY HOUSEHOLD AND MY HUSBAND IS USING A BORROWED VEHICLE TO GET BACK AND FORTH TO WORK AS WELL. I FEEL THAT IT IS TRULY UNFAIR GM CAN'T OR WONT HELP OUT A MOTHER OF 3 WITH FIXING THIS VEHICLE SO THAT I MAY CONTINUE TO PROVIDE FOR MY FAMILY. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - LORAIN, OH

    I WENT ON LUNCH, ON MY FIRST DAY OF WORK NONE THE LESS, BUT I PARKED MY CAR IN THE PARKING GARAGE AFTER GOING TO THE LOCAL MCDONALDS AND WENT IN AND ATE. AND FROM WHAT I'M TOLD THE FIRE WAS NOTICED FIRST AT AROUND 1240PM AND I HAD GOTTEN BACK AT 1235 SO IT LITTERALLY HAPPENED WITH IN MINUTES OF ME GETTING BACK. BY THE TIME THE FIREFIGHTERS GOT IT OUT THE WHOLE ENGINE AND FRONT END WAS BASICALLY MELTED . *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK RENDEZVOUS
    - MARTINSVILLE , IN

    TL* THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THE INSTRUMENTAL PANEL LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE MADE A NOISE THEN IT STALLED. THE CONTACT STATED THE FAILURE ONLY OCCURRED WHILE THE DVD PLAYER, AND CELL PHONE WERE CONNECTED. THE FAILURE OCCURRED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE WAS LOCATED WITHIN THE ELECTRONIC BODY-CONTROL MODULE. THE DEALER REPLACED THE ELECTRONIC BODY-CONTROL MODULE, AND THE THROTTLE SENSOR. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RAINIER
    - MACON, GA

    I HAVE BEEN DOING RESEARCH AND I HAVE NOTICED THAT THERE ARE MANY PEOPLE THAT ARE DEALING WITH THE SAME ISSUES I AM WHICH INCLUDES GAS GAUGE FAILURE (FALSE READINGS) AND SPEEDOMETER READING INCORRECTLY. THE AMOUNT OF PEOPLE DEALING WITH THESE ISSUES SHOULD BE ENOUGH TO PLACE A RECALL ON THOSE CLUSTERS I WOULD THINK. I HAVE NEVER HAD SO MANY PROBLEMS WITH A 2005 VEHICLE BEFORE LIKE I HAVE HAD WITH MY 2005 BUICK RAINIER. I HAVE RAN OUT OF GAS MANY TIMES BECAUSE OF THIS ISSUE LEAVING ME STRANDED ON THE SIDE OF THE ROAD. SOMETHING HAS TO BE DONE. *JS

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - LAPEER, MI

    TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER WAS FUNCTIONING ERRATICALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 06/05/12*LJ THE CONSUMER STATED THE PROBLEM HAPPENED AGAIN ON MAY 11, 2012. ACCORDING TO THE INVOICE, THE TRANSMISSION COOLER LINES WERE LEAKING. UPDATED 06/06/12. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - WINTER PARK, FL

    THE INTERIOR CENTER CONSOLE HAS A BRUSHED CHROME TRIM AROUND THE OUTSIDE AND A MIRROR FINISH CHROME BEZEL DIRECTLY SURROUNDING THE GEAR SHIFTER. I FIRST REALIZED IT TO BE A CONCERN WHEN I WAS DRIVING DIRECTLY INTO THE SUN, AND THE SUNLIGHT REFLECTED OFF THE MIRROR IMAGE CHROME BEZEL, UNDER MY DARK SUNGLASSES, AND DIRECTLY INTO MY EYES, MOMENTARILY BLINDING ME. AS SOON AS I REALIZED WHERE THE BLINDING LIGHT CAME FROM I REMOVED MY RIGHT HAND FROM THE STEERING WHEEL TO BLOCK AS MUCH OF THE GLARING LIGHT AS POSSIBLE. I HAD TO KEEP MY HAND IN THE SAME POSITION UNTIL I TURNED, AND THE SUNLIGHT NO LONGER REFLECTED OFF THE CHROME BEZEL. I HAVE CONTACTED BUICK CUSTOMER RELATIONS ABOUT THIS AND WAS TOLD THEY CANNOT DO ANYTHING OR EVEN CONSIDER IT TO BE A PROBLEM UNLESS A RECALL IS ISSUED, WHICH THEY WON'T DO BECAUSE THEY DO NOT CONSIDER IT A PROBLEM. *JS

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - LADYSMITH, WI

    THIS HAS HAPPENED NUMEROUS TIMES. OUR HEADLIGHTS WILL GO OUT AT NIGHT OR ANYTIME. WE WERE ALMOST IN AN ACCIDENT ON MARCH 24,2012 WITH MYSELF AND MY 2 CHILDREN BECAUSE OF THIS THERE WAS ONCOMING TRAFFIC AND I DIMMED MY LIGHT AND THEN EVERYTHING WENT BLACK I COULDN'T SEE THE ROAD AND THE OTHER CAR JUST MISSED FROM HITTING MY VEHICLE. PLEASE HELP IT IS VERY SCARY. THERE HAS BEEN A TIME THAT THIS HAPPENED AND THEN FOR 3 DAYS AFTERWARDS I STILL DIDN'T HAVE ANY LIGHTS DIM OR BRIGHT. *TR

    Source: NHTSA WEB SITE